QUESTIONS AND CORRECT ANSWERS 2024 UPDATE
GRADED A+
Job Design
creating jobs in an organization that can be done effectively and efficiently while providing
meaningful work for the employees
Who created the job characteristics model?
Hackman and Oldham
Job Characteristics Model
to better explain how job design can impact employee satisfaction and job performance
Skill Variety
extent to which a job requires a worker to use a wide range of different abilities and skills
Task Identity
extent to which the job requires the worker to perform all the tasks needed to fully complete
the task
Task Significance
extent to which the job requires the lives of other people
, Autonomy
the extent to which the employees is allowed to make choices about scheduling and how best
to perform tasks
Feedback
extent to which the employees receives clear & direct information on how well they are
performing the task
Contingency Factors:
pre-conditions for the model to be predictive
Organizational Structure
the grouping together of jobs into work groups, the delegation of authority & responsibility
within the organization & the formal reporting relationships of employees to supervisors
Functional Structure
groups jobs that require similar skills & experience together into a single work group reporting
to the leader of the organization
Divisional Structure
groups jobs together with people of diverse skills & experience who collectively focus on
either providing specific products or or serving specific groups of customers or serving specific
geographic areas