questions with answers \| \| \|
internal actors affecting communication - CORRECT ANSWERS ✔✔-liking
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other
-empathy
-listening
-self-awareness
external factors affecting communication - CORRECT ANSWERS ✔✔-
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privacy/comfort- interruptions/ distractions \| \|
- physical environment
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-client/nurse position \|
open-ended questions - CORRECT ANSWERS ✔✔-unbiased
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-invites narrative
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- allows patient to explain
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(no-verbal communication is Important)
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close-ended questions - CORRECT ANSWERS ✔✔-elicit specific information
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-yes/ no answers
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- good for clarification/filling in details
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, -use language patient understands
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subjective data - CORRECT ANSWERS ✔✔what the person says about
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himself or herself during history taking
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objective data - CORRECT ANSWERS ✔✔information that can be measured
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how to increase understanding of cultural diversity - CORRECT ANSWERS
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✔✔by being self-aware and knowledgable about own culture
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cultural awareness is - CORRECT ANSWERS ✔✔an ongoing, interactive
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process for healthcare professionals
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how to become cultural competent - CORRECT ANSWERS ✔✔perform self-
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cultural assessments \|
culture related concepts - CORRECT ANSWERS ✔✔-learned from birth
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through acquisition/socialization
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-shared by all members of the same culture group
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- adapt to conditions of environment and technical factors in context of
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available resources \|
- dynamic interphase is ever-changing
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cultural influences - CORRECT ANSWERS ✔✔-pain expression
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-food rituals
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