MNGT 3100 CHAPTER 6 WITH ALL CORRECT
& VERIFIED ANSWERS (UPDATED TO PASS)
the organization's mission Correct answer--purpose
-premises
-values
-directions
decision making and planning Correct answer-what two things are critical parts of a manager's
job?
purposes of goals Correct answer--provide guidance and a unified direction for people in the
organization
-strong affect on the quality of other aspects of planning
-serve as a source of motivation for employees
-provide a mechanism for evaluation and control of the organization
purposes of goals Correct answer-goal-setting practices strongly affect other aspects of planning.
effective goal setting promotes good planning, and good planning facilitates future goal setting.
purposes of goals Correct answer-goals can serve as a source of motivation for employees of the
organization.
goals that are specific and moderately difficult can motivate people to work harder, especially if
attaining the goal is likely to result in rewards.
purposes of goals Correct answer-goals provide an effective mechanism for evaluation and control.
this means that performance can be assessed in the future in terms of how successfully today's goals
are accomplished.
mission Correct answer-an organization's _____ is a statement of its "fundamental, unique
purpose that sets a business apart from other firms of its type and identifies the scope of the
business's operations in product and market terms"
strategic goals Correct answer-goals set by and for top management of the organization.
they focus on broad, general issues.
tactical goals Correct answer-goals set by and for middle managers.
their focus is on how to operationalize actions necessary to achieve the strategic goals.
operational goals Correct answer-goals set by and for lower-level managers.
their concern is with shorter-term issues associated with the tactical goals.
strategic Correct answer-goals made by the President and CEO
tactical Correct answer-goals made by the vice president
operational Correct answer-goals made by people such as a restaurant manager, advertising
director, and accounting manager
optimizing Correct answer-involves balancing and reconciling possible conflicts among goals.
, because goals may conflict with one another, the manager must look for inconsistencies and decide
whether to pursue one goal to the exclusion of another of to find a midrange target between the
extremes.
strategic plan Correct answer-a general plan outlining decisions of resource allocation, priorities,
and action steps necessary to reach strategic goals.
strategic Correct answer-plans set by the board of directors and top management, generally have
an extended time horizon, and address questions of scope, resource deployment, competitive
advantage, and synergy.
tactical plan Correct answer-a plan aimed at achieving tactical goals set by and for middle
management
tactical Correct answer-typically involve upper and middle management and, compared with
strategic plans, have a somewhat shorter time horizon and a more specific concrete focus. this, these
plans are concerned more with actually getting things done than with deciding what to do.
operational plans Correct answer-short-term focus plans that are set by and for lower-level
managers
operational Correct answer-developed by middle and lower-level managers, these plans have a
short-term focus and a relatively narrow in scope.
each one deals with a fairly small set of activities.
long-range plan Correct answer-a plan that covers many years, perhaps even decades
intermediate plan Correct answer-a plan that is somewhat less tentative and subject to change
than is a long-range plan.
usually cover periods from one to five years and are especially important for middle and first-line
managers.
thus, the generally parallel tactical plans.
short-range plans Correct answer-managers develop these plans which have a time frame of one
year or less.
these plans greatly affect the manager's day-to-day activities.
action and reaction Correct answer-what are the two types of short-term plans?
action plan Correct answer-a plan that operationalizes any other kind of plan.
reaction plan Correct answer-a plan designed to allow the company to react to an unforeseen
circumstance.
planning staff Correct answer-gather information, coordinate planning activities, and take a
broader view than individual managers
planning task force Correct answer-created when the organization wants a special circumstance
addressed
board of directors Correct answer--establishes the corporate mission and strategy.
& VERIFIED ANSWERS (UPDATED TO PASS)
the organization's mission Correct answer--purpose
-premises
-values
-directions
decision making and planning Correct answer-what two things are critical parts of a manager's
job?
purposes of goals Correct answer--provide guidance and a unified direction for people in the
organization
-strong affect on the quality of other aspects of planning
-serve as a source of motivation for employees
-provide a mechanism for evaluation and control of the organization
purposes of goals Correct answer-goal-setting practices strongly affect other aspects of planning.
effective goal setting promotes good planning, and good planning facilitates future goal setting.
purposes of goals Correct answer-goals can serve as a source of motivation for employees of the
organization.
goals that are specific and moderately difficult can motivate people to work harder, especially if
attaining the goal is likely to result in rewards.
purposes of goals Correct answer-goals provide an effective mechanism for evaluation and control.
this means that performance can be assessed in the future in terms of how successfully today's goals
are accomplished.
mission Correct answer-an organization's _____ is a statement of its "fundamental, unique
purpose that sets a business apart from other firms of its type and identifies the scope of the
business's operations in product and market terms"
strategic goals Correct answer-goals set by and for top management of the organization.
they focus on broad, general issues.
tactical goals Correct answer-goals set by and for middle managers.
their focus is on how to operationalize actions necessary to achieve the strategic goals.
operational goals Correct answer-goals set by and for lower-level managers.
their concern is with shorter-term issues associated with the tactical goals.
strategic Correct answer-goals made by the President and CEO
tactical Correct answer-goals made by the vice president
operational Correct answer-goals made by people such as a restaurant manager, advertising
director, and accounting manager
optimizing Correct answer-involves balancing and reconciling possible conflicts among goals.
, because goals may conflict with one another, the manager must look for inconsistencies and decide
whether to pursue one goal to the exclusion of another of to find a midrange target between the
extremes.
strategic plan Correct answer-a general plan outlining decisions of resource allocation, priorities,
and action steps necessary to reach strategic goals.
strategic Correct answer-plans set by the board of directors and top management, generally have
an extended time horizon, and address questions of scope, resource deployment, competitive
advantage, and synergy.
tactical plan Correct answer-a plan aimed at achieving tactical goals set by and for middle
management
tactical Correct answer-typically involve upper and middle management and, compared with
strategic plans, have a somewhat shorter time horizon and a more specific concrete focus. this, these
plans are concerned more with actually getting things done than with deciding what to do.
operational plans Correct answer-short-term focus plans that are set by and for lower-level
managers
operational Correct answer-developed by middle and lower-level managers, these plans have a
short-term focus and a relatively narrow in scope.
each one deals with a fairly small set of activities.
long-range plan Correct answer-a plan that covers many years, perhaps even decades
intermediate plan Correct answer-a plan that is somewhat less tentative and subject to change
than is a long-range plan.
usually cover periods from one to five years and are especially important for middle and first-line
managers.
thus, the generally parallel tactical plans.
short-range plans Correct answer-managers develop these plans which have a time frame of one
year or less.
these plans greatly affect the manager's day-to-day activities.
action and reaction Correct answer-what are the two types of short-term plans?
action plan Correct answer-a plan that operationalizes any other kind of plan.
reaction plan Correct answer-a plan designed to allow the company to react to an unforeseen
circumstance.
planning staff Correct answer-gather information, coordinate planning activities, and take a
broader view than individual managers
planning task force Correct answer-created when the organization wants a special circumstance
addressed
board of directors Correct answer--establishes the corporate mission and strategy.
