100% Correct
When it comes to safety is part of the mission vision values and goals out
of 35 hospitals - ANSWER Seven explicitly included the word safe or
safety
Leadership should be involved in - ANSWER Assessing current
quality and safety activities such as water teams currently doing,
and looking for hidden pockets of excellence
What are ways to set quality and safety priorities - ANSWER Look for
trouble and trends, focus on big events that have happened, sorting the
signals of those safety events, or on big hairy goal or BHAG
Describe the inter-a process for setting quality and safety priorities -
ANSWER One establish a hub for quality and safety signals/data, to
identify themes through qualitative data review, three draft goals, for
applied filters to help her ties, five that girls across institution, six articulate
key tactics for each goal, seven
approve goals and performance metrics, eight plan implementation and
track progress
How do you create a sense of urgency - ANSWER Show numbers but tell
the stories, And calculate the cost of her such as human cost to patient
family care team and financial cost and cost to our reputation
What are The Institute for healthcare improvement's six activities for boards
to focus on to promote patient safety - ANSWER One set aims, two get
data and hear stories, three established in monitor system level measures,
four changing the environment/policies and culture, five learning starting
with the board, and six establishing executive accountability
Engaging the board what is a strategy - ANSWER That each board
meeting they hear at least one story of an actual patient harmed or killed
,while receiving care in the system, as recommended in the book
understanding patient safety, 2012 by wachter
What are regulators role in patient safety - ANSWER Oversee aspects of
operation and practices including access to our facilities people and
records, feel the need for public oversight of healthcare entities and
providers and without them it would be a messy free-for-all
What are some examples of regulators - ANSWER CMS, state department
of public health which enforce conditions of participation, the joint
commission also which review compliance with conditions of participation
What are some examples of developing the operational plan for patient
safety - ANSWER Transforming care at the bedside, leadership rounding,
safety briefings, process redesign to improve reliability, senior executive
adopt a work unit
Describe transforming care at the bedside and when it was created -
ANSWER Created in 2003 by Robert Wood Johnson foundation and the
Institute for healthcare improvement
What are the five themes of transforming care at the bedside - ANSWER
One transformational leadership, to safe and reliable care, three vitality and
teamwork, for patient centered care, five value added care processes
What are some examples of transforming care at the bedside -
ANSWER Rapid response teams, communication models,
professional support systems
Transforming care at the bedside, 2004 was written by -
ANSWER Rutherford et al.
Why use leadership rounding - ANSWER The bridge is the
Between executive leadership and frontline staff
Patient safety advisory series on patient safety rounds - ANSWER
Leadership series: executive patient safety walk around, 2008
, What does safety briefings do - ANSWER One in bed safety into normal
routine, to not depend on management, three refrigeration, for non-punitive,
five structured, six look back, look ahead, follow up
Describe reliability in healthcare three components - ANSWER Patients
get intended test medications information and procedures, two at the
appropriate time, three in accordance with their values
To support Hi reliability leaders support - ANSWER
Standardization, to redundancy, three human factors engineering design
Describe adopt a work unit for senior executives - ANSWER Pears a
hospital executive to her work unit, educated improves awareness of safety
issues, and power staff to take accountability, crates high trust
partnerships, provides resources and tools
When you advocate for resources what do you look to do - ANSWER Align
it to your mission strategic plan and community needs assessment, and
return on investment
How do you embed accountability into investigations and system
improvement - ANSWER By setting expectations for investigation a bears
and near misses, to executive involvement in
investigations and improvement activities, three ensure priority a
patient safety activities in improvement
What are the three areas an executive dashboard on patient safety should
include - ANSWER Clinical indicators, financial indicators, balance
indicators
What was the study that measured engagement - ANSWER The 2013
gallop poll called "state of the American workplace" and it measured
350,000 survey responses over a three-year. But I focused on the financial
sense of engagement better productivity and improve performance
Were the results of the Gallup poll on engagement - ANSWER