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When determining face shape, which of the following
actions is NOT a consideration? - answer analysis of the
least dominant area
Which face shape looks good with almost any hair design,
length or texture? - answer oval
Place the volume either below the jawline or above the
temple area with which face shape? - answer Round
Which face shape is long, narrow and angular? - answer
Oblong
A salon professional should NOT accentuate the
narrowness at the temples and width at the jawline in
what type of face shape? - answer Pear
Which of the following guidelines is true if the client has a
heart face shape? - answer leave fullness at the nape
Which of the following descriptions define the term
"profile"? - answer an outline of the face from the side
, What type of profile has a strong outward curvature
resulting from either a protruding nose or a sloping
forehead or chin? - answer Convex
Which of the following statements represents an open-
ended question? - answer What final results do you want
to see in your hair?
Select the term that could be used by a client to help
uncover what they "want" in a hair service. - answer Shine
If the guest feels hesitant about your suggestion made
during the Consult service essential, you should: - answer
ask additional questions to clarify what the guest really
wants
At what point would you gain agreement to move forward
during the Consult service essential? - answer after all
questions have been clarified
Which of the following statements could be used when
making a recommendation to describe a benefit of a
product? - answer This product will increase shine.
The following strategies all help the client feel they've had
an exceptional experience, EXCEPT: - answer not
suggesting add-on services