HIMT 2150 - MID-TERM EXAM REVIEW
(2025) QUESTIONS AND VERIFIED
ANSWERS
A quantitative tool tat provides an indication of an organization's performance in relation
to a specified process or outcome - Performance measure
A standard of performance or best practice for a particular process or outcome -
benchmark
The foundation of care-giving, which include buildings, equipment, professional staff,
and appropriate policies are included in what area of performance measurement? -
systems
The interrelated activities in healthcare organizations, which promote effective and safe
patient outcomes across services and disciplines within an integrated environment, are
included in what are of performance measurement? - Processes
The final results of care, treatment, and services in terms of the patient's expectations,
needs, and quality of life, which ma be positive and appropriate or negative and
diminishing, are included in what area of performance measurement? - outcomes
This type of performance measure focuses on a process that leads to a certain outcome,
meaning that a scientific or experiential basis exists for believing that the process, when
executed well, will increase the probability of achieving a desired outcome. - process
measure
A graphic tool used to organize and prioritize ideas after a brainstorming session - affinity
diagram
HIMT 2150
, HIMT 2150
A QI technique that allows groups to narrow the focus of discussion or to make decisions
without becoming involved in extended circular discussions - nominal group technique
A type of PI team that constructs relatively simple and quick "fixes" to improve work
process without going through the complete PI cycle - Blitz Team
A PI team that involves staff from a single dept or service area - functional team
A PI team that involves staff from more than one department, service area, or discipline -
cross-functional team
A PI team role responsible for championing the effectiveness of PI activities in meeting
customers' needs and for the content of a team's work - Team leader
A PI team role primarily responsible for ensuring that an effective performance
improvement process occurs by serving as advisor and consultant to the PI team,
remaining neutral, nonvoting member, suggesting alt PI methods and techniques to keep
team on track and moving forward, maintaining group dynamics, acting as a coach and
motivator for the team, assisting in consensus building when necessary, and recognizing
team and individual achievements - Team facilitator
A document that explains the issues the team was implemented to improve, describes the
goals and objectives and desired end state (vision), and lists the initial members of the
tam and their respective depts - Team Charter
This type of chart is used to focus attention on any variation in the process and helps the
team to determine whether that variation is normal or a result of special circumstance -
control chart
HIMT 2150