Questions Marking Scheme New Update
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The key to successful selling is to:
A) always promise more than you can deliver.
B) put yourself in the client's place.
C) make sure your key accounts are filed properly.
D) criticize or make fun of competitors. - 🧠 ANSWER ✔✔put yourself in the
client's place.
Items that restaurants give away free or sell at cost to guests are called:
A) samplings.
B) sweepstakes items.
C) marketing "freebs."
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,D) premiums. - 🧠 ANSWER ✔✔premiums
The percentage of hotel guests who eat meals at the hotel is known as the:
A) diner percentage.
B) capture rate.
C) guest profile.
D) patron percentage. - 🧠 ANSWER ✔✔capture rate.
Local- and foreign-company managers often make travel decisions for
international travelers with very different approaches. Which of the
following is TRUE of their decision-making approaches?
A) Local-company managers usually choose lodging and dining sites on
the basis of recommendations from travel agents.
B) Foreign-company managers usually choose lodging and dining sites on
the basis of recommendations from travel agents.
C) Foreign-company managers often look for chain properties that operate
in their home country.
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,D) Managers in the destination country often ask the foreign companies
with which they are doing business for recommendations of hotels in the
destination country. - 🧠 ANSWER ✔✔Foreign-company managers often
look for chain properties that operate in their home country.
Which of the following kinds of small corporate meetings usually have high
per-person expenditures?
A) management meetings
B) training seminars for entry-level employees
C) district sales meetings
D) none of the above - 🧠 ANSWER ✔✔management meetings
__________ travelers often need more assistance in planning their travel
than _________ travelers.
A) Business, leisure
B) Passive, business
C) Business, corporate
D) Leisure, business - 🧠 ANSWER ✔✔Leisure, business
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, The most important difference between motorcoach charters and
motorcoach tours is that:
A) travel agents and special packages are not usually involved in
motorcoach charters.
B) travel agents and special packages are not usually involved in
motorcoach tours.
C) groups that use motorcoach charters do not have a destination in mind.
D) motorcoach charters usually involve a vehicle that the traveling group
owns. - 🧠 ANSWER ✔✔travel agents and special packages are not usually
involved in motorcoach charters.
Which of the following statements about Millennials is TRUE?
A) Millennials value consistency and the tried-and-true over uniqueness
and trendiness.
B) Millennials shun high-tech gadgets.
C) Millennials are passionate about socializing, networking, and the
environment.
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