NURSING 101 EXAM 3 FLASHCARD EXAM WITH CORRECT QUESTIONS AND ANSWERS 2025

NURSING 101 EXAM 3 FLASHCARD
EXAM WITH CORRECT QUESTIONS
AND ANSWERS 2025

 The use of one's personality and communication skills - CORRECT-
ANSWERSHildegard Peplau's "therapeutic use of self"


 Helpful with relating to patients, their families and other healthcare professionals
 Traditional nurse-patient relationship phases - CORRECT-ANSWERS1. Orientation-
Introductory "getting to know you", begins with developing trust
 2. Working-address the tasks outlined in orientation phase; regression often precedes
positive change
 3. Termination -therapeutic end to relationship


 *each phase builds on the previous phase
 these factors are involved in self awareness - CORRECT-ANSWERSProfessional
boundaries- spaces between the nurse's professional power and the patient's vulnerability
(NCSBN)


 Boundary violations-male nurse example
 Principles for determining professional boundaries - CORRECT-ANSWERS-nurse
responsible for maintaining boundaries
 -work within a zone of helpfulness. Not too aloof and not too emotionally involved
 -examine boundary crossing, aware of implications, avoid repeating
 -care setting, community influences, client needs and nature of therapy affect outlining of
boundaries
 -actions that overstep boundaries to meet the need of nurse is violation
 -avoid duel relationships (business and friendship both)

, -it may be difficult to determine when nurse-client relationship is truly terminated with
post-termination relationships. (client may need additional services)
 Tips on developing self awareness: - CORRECT-ANSWERSdistinguish their own
emotional needs from their patients' needs


 Reflective practice


 No stereotypes - ANA Code of Ethics provision 1


 Nonjudgemental acceptance


 Patient centered care
 Patient centered care - CORRECT-ANSWERScaring and human relatedness
 Types of Communication - CORRECT-ANSWERSVerbal-all forms of speech


 Nonverbal- primary means of communicating feelings and emotions.




 Facial expression
 Body movement
 Proxemics
 Personal appearance
 Vocal cues
 Pacing
 Touch




 Therapeutic communication: Bedside Manner
 -connection between patient and a care provider. Ensures -patients understand their
conditions and recommend course of treatment.
 -Consciously think about word choices, body language, tone and other signals.

,  Effects of touch - CORRECT-ANSWERSDecrease heart rate
 Increase muscle relaxation
 Increase rapport between caregiver and patient
 Increase response to treatment
 Successful communication involves - CORRECT-ANSWERSFeedback-reciever relays to
sender effect of senders message


 Appropriateness-when reply fits circumstances and matches message.


 -may need to alter your question from "how are you" to something more specific to get an
appropriate answer.


 Efficiency-simple clear words timed at a pace suitable to participants


 Flexibility-base messages on immediate situation rather than preconceived expectations.


 ex: nursing student who prepares to teach patient about diabetes but enters room to find
them crying- first address the immediate situation
 Active listening involves: - CORRECT-ANSWERSa nonjudgemental acknowledgement
of feelings where nurse communicates interest and attention


 Attention: physical attending skills (most powerful single communication skill)


 Reception: psychological attending; listening to all three sources of the message


 Perception - putting it all together; identifying the talkers feelings that are related to their
experience
 Helpful responses to a patient (therapeutic communication) - CORRECT-
ANSWERSEmpathy
 Open ended questions
 Giving information