USPS Exam 421 Window Clerk Exam Questions And
Correct Answers Already Graded A+
1. sets forth the policies, regulations and procedures governing domestic mail
Answer> DMM- Domestic Mail Manual
2. sets forth policies, regulations, and procedures governing international
mail
Answer> IMM- International Mail Manual
3. contains policies and procedures for administrative ad support functions
within the postal service
Answer> ASM-Administrative and Support Manual
4. all manuals are found on line via?
Answer> Policy Net
End to end process to ensure mail is collected, distributed and delivered the type
of clock the usps runs on
Answer> 24 hour clock
1/
,5. Items sent within the US APO, FPO, UN, and its territories and possessions.-
Answer> Domestic mail
6. Guarantees overnight or next day delivery $100 insurance and free
tracking-
Answer> Express Mail
7. Premier Shipping service of the USPS
Answer> Express Mail
8. Fast and affordable max 70lbs $50 insurance another premier shipping
service of the USPS 2-3 DAYS delivery
Answer> Priority Mail
9. Bulk mail usually handled at distribution centers
Answer> Parcel Select
10. Merchant pays postal fee returning merchandise bulk parcel return prod-
uct
2/
, Answer> Parcel Return Services
11. First class mail, periodicals, standard mail, package services
Answer> Mailing ser- vices
12. proof of mailing uses PS Form 3800
Answer> Certified Mail
13. Provides up to $5000 in coverage extra service requires PS Form 3813 or
3813-p
Answer> Insured Mail
14. Provides date and time of delivery, free when you purchase Priority mail
now called USPS Tracking
Answer> Delivery Confirmation
15. POM
Answer> Postal Operations Manual
16. Official Source for updates and updated bi-weekly
Answer> Postal bulletin
3/
Correct Answers Already Graded A+
1. sets forth the policies, regulations and procedures governing domestic mail
Answer> DMM- Domestic Mail Manual
2. sets forth policies, regulations, and procedures governing international
Answer> IMM- International Mail Manual
3. contains policies and procedures for administrative ad support functions
within the postal service
Answer> ASM-Administrative and Support Manual
4. all manuals are found on line via?
Answer> Policy Net
End to end process to ensure mail is collected, distributed and delivered the type
of clock the usps runs on
Answer> 24 hour clock
1/
,5. Items sent within the US APO, FPO, UN, and its territories and possessions.-
Answer> Domestic mail
6. Guarantees overnight or next day delivery $100 insurance and free
tracking-
Answer> Express Mail
7. Premier Shipping service of the USPS
Answer> Express Mail
8. Fast and affordable max 70lbs $50 insurance another premier shipping
service of the USPS 2-3 DAYS delivery
Answer> Priority Mail
9. Bulk mail usually handled at distribution centers
Answer> Parcel Select
10. Merchant pays postal fee returning merchandise bulk parcel return prod-
uct
2/
, Answer> Parcel Return Services
11. First class mail, periodicals, standard mail, package services
Answer> Mailing ser- vices
12. proof of mailing uses PS Form 3800
Answer> Certified Mail
13. Provides up to $5000 in coverage extra service requires PS Form 3813 or
3813-p
Answer> Insured Mail
14. Provides date and time of delivery, free when you purchase Priority mail
now called USPS Tracking
Answer> Delivery Confirmation
15. POM
Answer> Postal Operations Manual
16. Official Source for updates and updated bi-weekly
Answer> Postal bulletin
3/
