NURS 5220: MODULE 1 EXAM WITH
CORRECT QUESTIONS AND ANSWERS
2025
A. SOAP note - CORRECT-ANSWERSSOAP note is both a process and a documentation
format
B. The Partnership with the Patient - CORRECT-ANSWERSGetting to know your client:
C. Culture
D. Physical characteristics Influence on health and illness
E. Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
F. The History and Interviewing process - CORRECT-ANSWERSThe history and physical
exam begin the diagnostic and treatment process
G. The techniques you will learn are orderly but not rigid
H. To prevent misinterpretations and misperceptions, you must make every effort to view
the patient's perspective.
I. GOALS - CORRECT-ANSWERSDiscover information leading to diagnosis and
management
J. Provide information about diagnosis
K. Negotiate and share health care management
L. Counsel about disease prevention
M. Autonomy - CORRECT-ANSWERSPatient's self-determination
N. Beneficence - CORRECT-ANSWERSDo good for the patient
O. Nonmaleficence - CORRECT-ANSWERSDo no harm to the patient
,P. Utilitarianism - CORRECT-ANSWERSAppropriate use of resources for the greater good
Q. Fairness and Justice - CORRECT-ANSWERSEquitable treatment of all
R. Deontological imperatives - CORRECT-ANSWERSCare delivered according to
traditions and in cultural contexts
S. Factors that Enhance Communication - CORRECT-ANSWERSEstablishing a positive
patient relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
T. Be Professional:
U. Attire & Response
V. Enhancing Patient Responses - CORRECT-ANSWERSEstablish rapport and trust-Seek
connection
W. Open‐Ended Question-Allows patient discretion about the extent of an answer
X. Direct Question-Seeks specific information
Y. Leading Question
Z. -May limit the information provided to what the patient thinks you want to know
AA. If the patient does not understand what you are asking, remember to: -
CORRECT-ANSWERSFacilitate: Encourage your patient to say more
BB. Reflect: Repeat what you have heard.
CC. Clarify: Ask "What do you mean?"
DD. Empathize: Show understanding and acceptance.
EE.Confront: Address disturbing patient behavior.
FF. Interpret: Repeat what you have heard to confirm the patient's meaning.
,GG. Communication TensionsLimit barriers - CORRECT-ANSWERScuriosity about
you
HH. anxiety
II. silence
JJ. depression
KK. crying
LL.physical intimacy
MM. emotional intimacy
NN. anger
OO. avoidance
PP. financial considerations
QQ. Setting for the Interview - CORRECT-ANSWERScomfort
RR. removal of physical barriers
SS. good lighting
TT.privacy
UU. quiet
VV. unobtrusive access to clock
WW. Taking the history usually begins... - CORRECT-ANSWERSyour relationship
with the patient
XX. Structure of the History - CORRECT-ANSWERSIdentifiers: name, date, time,
age, gender, race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
• Personal and social history (PH/ SH)
• Review of systems (ROS)
YY. Basic Rules for Building the History - CORRECT-ANSWERS• Introduce
yourself
• Address patient properly
• Be courteous
, • Make eye contact
• Do not overtire patient
• Do not be judgmental
• Be flexible
ZZ.Avoid medical jargon
• Take notes sparingly
• Avoid leading questions
• Start with general concerns, then move to specific descriptions.
• Clarify responses with where, when, what, how, and why questions.
• Verify and summarize what you have heard
AAA. Building the History - CORRECT-ANSWERS• Identify what the patient defines
as problems.
• Establish patient's reliability.
• Consider intentional or unintentional suppression or underreporting of
information.
• Evaluate patient's words and behaviors.
• Adapt to the modifications that age, pregnancy, and physical and emotional
handicaps mandate
BBB. Approaching Sensitive Issues - CORRECT-ANSWERS• Ensure privacy.
• Be direct and firm.
• Do not apologize for broaching the issue.
• Do not preach.
• Use language that is understandable.
• Do not push too hard.
CCC. Sensitive Issues - CORRECT-ANSWERS• Alcohol and drug use
• Domestic violence
• Spirituality
• Sexuality
DDD. CAGE Questionnaire - CORRECT-ANSWERS- Cutting down
- Annoyance by criticism
- Guilty feeling
CORRECT QUESTIONS AND ANSWERS
2025
A. SOAP note - CORRECT-ANSWERSSOAP note is both a process and a documentation
format
B. The Partnership with the Patient - CORRECT-ANSWERSGetting to know your client:
C. Culture
D. Physical characteristics Influence on health and illness
E. Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
F. The History and Interviewing process - CORRECT-ANSWERSThe history and physical
exam begin the diagnostic and treatment process
G. The techniques you will learn are orderly but not rigid
H. To prevent misinterpretations and misperceptions, you must make every effort to view
the patient's perspective.
I. GOALS - CORRECT-ANSWERSDiscover information leading to diagnosis and
management
J. Provide information about diagnosis
K. Negotiate and share health care management
L. Counsel about disease prevention
M. Autonomy - CORRECT-ANSWERSPatient's self-determination
N. Beneficence - CORRECT-ANSWERSDo good for the patient
O. Nonmaleficence - CORRECT-ANSWERSDo no harm to the patient
,P. Utilitarianism - CORRECT-ANSWERSAppropriate use of resources for the greater good
Q. Fairness and Justice - CORRECT-ANSWERSEquitable treatment of all
R. Deontological imperatives - CORRECT-ANSWERSCare delivered according to
traditions and in cultural contexts
S. Factors that Enhance Communication - CORRECT-ANSWERSEstablishing a positive
patient relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
T. Be Professional:
U. Attire & Response
V. Enhancing Patient Responses - CORRECT-ANSWERSEstablish rapport and trust-Seek
connection
W. Open‐Ended Question-Allows patient discretion about the extent of an answer
X. Direct Question-Seeks specific information
Y. Leading Question
Z. -May limit the information provided to what the patient thinks you want to know
AA. If the patient does not understand what you are asking, remember to: -
CORRECT-ANSWERSFacilitate: Encourage your patient to say more
BB. Reflect: Repeat what you have heard.
CC. Clarify: Ask "What do you mean?"
DD. Empathize: Show understanding and acceptance.
EE.Confront: Address disturbing patient behavior.
FF. Interpret: Repeat what you have heard to confirm the patient's meaning.
,GG. Communication TensionsLimit barriers - CORRECT-ANSWERScuriosity about
you
HH. anxiety
II. silence
JJ. depression
KK. crying
LL.physical intimacy
MM. emotional intimacy
NN. anger
OO. avoidance
PP. financial considerations
QQ. Setting for the Interview - CORRECT-ANSWERScomfort
RR. removal of physical barriers
SS. good lighting
TT.privacy
UU. quiet
VV. unobtrusive access to clock
WW. Taking the history usually begins... - CORRECT-ANSWERSyour relationship
with the patient
XX. Structure of the History - CORRECT-ANSWERSIdentifiers: name, date, time,
age, gender, race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
• Personal and social history (PH/ SH)
• Review of systems (ROS)
YY. Basic Rules for Building the History - CORRECT-ANSWERS• Introduce
yourself
• Address patient properly
• Be courteous
, • Make eye contact
• Do not overtire patient
• Do not be judgmental
• Be flexible
ZZ.Avoid medical jargon
• Take notes sparingly
• Avoid leading questions
• Start with general concerns, then move to specific descriptions.
• Clarify responses with where, when, what, how, and why questions.
• Verify and summarize what you have heard
AAA. Building the History - CORRECT-ANSWERS• Identify what the patient defines
as problems.
• Establish patient's reliability.
• Consider intentional or unintentional suppression or underreporting of
information.
• Evaluate patient's words and behaviors.
• Adapt to the modifications that age, pregnancy, and physical and emotional
handicaps mandate
BBB. Approaching Sensitive Issues - CORRECT-ANSWERS• Ensure privacy.
• Be direct and firm.
• Do not apologize for broaching the issue.
• Do not preach.
• Use language that is understandable.
• Do not push too hard.
CCC. Sensitive Issues - CORRECT-ANSWERS• Alcohol and drug use
• Domestic violence
• Spirituality
• Sexuality
DDD. CAGE Questionnaire - CORRECT-ANSWERS- Cutting down
- Annoyance by criticism
- Guilty feeling
