Delta Ramp Test Exam Questions And Answers
Verified 100% Correct
What bin allows for live animals? - ANSWER A220 in the FWD Compartment
Cold blooded animals may be loaded into any ___ on any ___ - ANSWER Bin
Aircraft
Load messages include - ANSWER Number and types of bags coming off
Total weight of air mail and freight onboard
Total weight and type of cargo in each bin
Prior to the aircraft arrival the ALA/AIC or designated agent is required to ensure: - ANSWER
Aircraft path clear of personnel, GSE, and FOD
An arrival ____ is signed for each delta flight arrival - ANSWER Gate crew
Who are the 3 members of the gate crew - ANSWER Marshaling agent
Right wing Walker
Left wing walker
The wing walkers will - ANSWER Not enter the blast or ingestion zone until the aircraft has
come to a complete stop, the beacon lights are off, and the engines have begun to spool down
Once the aircraft has entered the gate area, the ____ will walk at their assigned wing tip until the
aircraft has come to a complete stop - ANSWER Wing walkers
When an aircraft arrives at the gate, all team members will wait until the aircraft engine begins
to ____ (visible white swirl markings in the inlet cone and/or fan blades become obvious) and
the aircraft _____ is off - ANSWER Spool down
Beacon light
Who provides the "chocks in" signal to the flight deck when two sets of gear are chocked? -
ANSWER Marshaling agent
What gear can get chocked? - ANSWER Nose gear + one main gear
Or both main gear
What is the average cost of an electric wheelchair? - ANSWER 10,000
After a wheelchair has been loaded, what do you secure it with? - ANSWER Sand bags
Curtains
,Bin netting
After a wheelchair has been loaded, what DON'T you secure it with? - ANSWER Cargo and
baggage
Under no circumstances May cargo nets be ___ the bin door during loading or unloading -
ANSWER Outside
Do not stack bags within ___ of the bin ceiling - ANSWER 2 inches
Instruction for loading an aircraft - ANSWER Ramp worksheet (RWS)
If a commodity is not listed on the RWS, it ____ be loaded - ANSWER Cannot
When dangerous goods are shipped on aircraft, they must be accompanied by a - ANSWER
Notice to captain or NOTOC
What would carry the lowest priority and would be the first to be removed - ANSWER Ordinary
COMAT
Cargo doors closed happens at what part of the countdown to departure? - ANSWER D-3
All town bars have _____ that will break if excess pressure is exerted. - ANSWER Shear pins
Shear pins are designed to break before ____ is done to the nose gear or tow bar - ANSWER
Damage
All shear pins should be inspected ____ to using any tow bar - ANSWER Prior
Never disconnect the _____ while it is still pressurized - ANSWER Air delivery hose
What will whip violently when detached and may cause serious injury to personnel or damage
equipment - ANSWER A pressurized hose
DELTA EXPECTATIONS (6) - ANSWER • Practice safety conscious behaviors in all
operational processes and procedures
• Safety operate Ground Support Equipment (GSE)
• Properly follow cargo loading, unloading, and handling procedures
• Report to your work area on time with the proper Personal Protective Equipment (PPE)
• Follow arrival and departure policies and procedures
• Display a Professional attitude and appearance all day, everyday
DELTA HUBS - ANSWER • Amsterdam (AMS)
• Atlanta (ATL)
, • Cincinnati (CVG)
• Detroit (DTW)
• London Heathrow (LHR)
• Los Angeles (LAX)
• Minneapolis (MSP)
• New York (JFK)
• New York (LGA)
• Paris (CDG)
• Salt Lake City (SLC)
• Seattle (SEA)
• Tokyo (NRT)
FLIGHT CLASSIFICATIONS (3) - ANSWER • Originator: Flights that have a flight number
that begins in your station are referred to as originators.
• Terminator: Flights that have flight numbers that end in your station are referred to as
terminators.
• Thru Flight: Flights that arrive in your station, and continue on to another station that have the
same flight number are called thru flights.
• Round Robin - Flight that leaves your station and then returns.
PROFESSIONAL IMAGE - ANSWER • Woking on the ramp is like a "Fish Bowl".
Customers are watching how we operate on the ramp at all times.
CUSTOMER EXPECTATIONS (4) - ANSWER • Provide a safe airport and flight experience
• Protect and transport their baggage and cargo to the correct destination
• Provide on-time arrivals and departures.
• Ramp Agent you have a direct impact on wether or not we're able to meet our customer's
expectations.
CELL PHONE POLICY (4) - ANSWER • Personal phones or pager are restricted to authorized
break areas during appropriate break times.
• Either device should be worn out of site when clothing allows and keep on silent in public
contract areas. • Messages receive should be returned on personal time.
• Delta Authorized phones can be used in the operations as long as you are at minimum 10 feet
from the fuel point and not operations motorized equipment.
SEVERE WEATHER AWARENESS (4) - ANSWER • Sudden wind gusts
• Sudden temperature drop
• Thunder
• Dark clouds
SEVERE WEATHER PRECAUTIONS (3) - ANSWER • Use the telephone only in an
Verified 100% Correct
What bin allows for live animals? - ANSWER A220 in the FWD Compartment
Cold blooded animals may be loaded into any ___ on any ___ - ANSWER Bin
Aircraft
Load messages include - ANSWER Number and types of bags coming off
Total weight of air mail and freight onboard
Total weight and type of cargo in each bin
Prior to the aircraft arrival the ALA/AIC or designated agent is required to ensure: - ANSWER
Aircraft path clear of personnel, GSE, and FOD
An arrival ____ is signed for each delta flight arrival - ANSWER Gate crew
Who are the 3 members of the gate crew - ANSWER Marshaling agent
Right wing Walker
Left wing walker
The wing walkers will - ANSWER Not enter the blast or ingestion zone until the aircraft has
come to a complete stop, the beacon lights are off, and the engines have begun to spool down
Once the aircraft has entered the gate area, the ____ will walk at their assigned wing tip until the
aircraft has come to a complete stop - ANSWER Wing walkers
When an aircraft arrives at the gate, all team members will wait until the aircraft engine begins
to ____ (visible white swirl markings in the inlet cone and/or fan blades become obvious) and
the aircraft _____ is off - ANSWER Spool down
Beacon light
Who provides the "chocks in" signal to the flight deck when two sets of gear are chocked? -
ANSWER Marshaling agent
What gear can get chocked? - ANSWER Nose gear + one main gear
Or both main gear
What is the average cost of an electric wheelchair? - ANSWER 10,000
After a wheelchair has been loaded, what do you secure it with? - ANSWER Sand bags
Curtains
,Bin netting
After a wheelchair has been loaded, what DON'T you secure it with? - ANSWER Cargo and
baggage
Under no circumstances May cargo nets be ___ the bin door during loading or unloading -
ANSWER Outside
Do not stack bags within ___ of the bin ceiling - ANSWER 2 inches
Instruction for loading an aircraft - ANSWER Ramp worksheet (RWS)
If a commodity is not listed on the RWS, it ____ be loaded - ANSWER Cannot
When dangerous goods are shipped on aircraft, they must be accompanied by a - ANSWER
Notice to captain or NOTOC
What would carry the lowest priority and would be the first to be removed - ANSWER Ordinary
COMAT
Cargo doors closed happens at what part of the countdown to departure? - ANSWER D-3
All town bars have _____ that will break if excess pressure is exerted. - ANSWER Shear pins
Shear pins are designed to break before ____ is done to the nose gear or tow bar - ANSWER
Damage
All shear pins should be inspected ____ to using any tow bar - ANSWER Prior
Never disconnect the _____ while it is still pressurized - ANSWER Air delivery hose
What will whip violently when detached and may cause serious injury to personnel or damage
equipment - ANSWER A pressurized hose
DELTA EXPECTATIONS (6) - ANSWER • Practice safety conscious behaviors in all
operational processes and procedures
• Safety operate Ground Support Equipment (GSE)
• Properly follow cargo loading, unloading, and handling procedures
• Report to your work area on time with the proper Personal Protective Equipment (PPE)
• Follow arrival and departure policies and procedures
• Display a Professional attitude and appearance all day, everyday
DELTA HUBS - ANSWER • Amsterdam (AMS)
• Atlanta (ATL)
, • Cincinnati (CVG)
• Detroit (DTW)
• London Heathrow (LHR)
• Los Angeles (LAX)
• Minneapolis (MSP)
• New York (JFK)
• New York (LGA)
• Paris (CDG)
• Salt Lake City (SLC)
• Seattle (SEA)
• Tokyo (NRT)
FLIGHT CLASSIFICATIONS (3) - ANSWER • Originator: Flights that have a flight number
that begins in your station are referred to as originators.
• Terminator: Flights that have flight numbers that end in your station are referred to as
terminators.
• Thru Flight: Flights that arrive in your station, and continue on to another station that have the
same flight number are called thru flights.
• Round Robin - Flight that leaves your station and then returns.
PROFESSIONAL IMAGE - ANSWER • Woking on the ramp is like a "Fish Bowl".
Customers are watching how we operate on the ramp at all times.
CUSTOMER EXPECTATIONS (4) - ANSWER • Provide a safe airport and flight experience
• Protect and transport their baggage and cargo to the correct destination
• Provide on-time arrivals and departures.
• Ramp Agent you have a direct impact on wether or not we're able to meet our customer's
expectations.
CELL PHONE POLICY (4) - ANSWER • Personal phones or pager are restricted to authorized
break areas during appropriate break times.
• Either device should be worn out of site when clothing allows and keep on silent in public
contract areas. • Messages receive should be returned on personal time.
• Delta Authorized phones can be used in the operations as long as you are at minimum 10 feet
from the fuel point and not operations motorized equipment.
SEVERE WEATHER AWARENESS (4) - ANSWER • Sudden wind gusts
• Sudden temperature drop
• Thunder
• Dark clouds
SEVERE WEATHER PRECAUTIONS (3) - ANSWER • Use the telephone only in an
