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Organizational Theory, Design, and Change van Gareth R. Jones.

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Course: Organisatie en Technologie (EBP618B05)
University of Groningen




Exam Questions

Multiple Choice Questions
1. Which of the following best describes an organization as an 'open system'?
A. It focuses solely on internal operations
B. It is isolated from its environment
C. It interacts with and adapts to its external environment
D. It is controlled by governmental policies only

2. What is the main goal of the “refreezing” stage in Lewin’s change model?
A. To implement new technology
B. To break down resistance
C. To stabilize and institutionalize changes
D. To identify problems

3. Which factor would fall under the ‘Technological’ element in an external analysis?
A. Market segmentation
B. AI-driven process automation
C. Retirement policies
D. Consumer taste preferences

4. Which organizational structure is most likely to suffer from dual authority problems?
A. Functional
B. Matrix
C. Divisional
D. Centralized hierarchy

5. Which theory assumes that no single organizational design is optimal for all environments?
A. Scientific management
B. Human relations theory
C. Contingency theory
D. Institutional theory

Short Answer Questions
6. Briefly explain the three stages of Lewin’s model of organizational change.

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