Exam 1 correctly answered already
passed
Describe the process of becoming culturally competent - correct answer ✔✔complex process--it
is time consuming, difficult, frustrating, and extremely interesting journey
If a hospital admin was selecting interpreters for its Spanish-speaking demographic population,
what action would best serve working with health care patients? - correct answer ✔✔hire
health care professionals from different Spanish countries to assure language proficiency.
In providing interpreters and bilingual staff, what criterion skills should interpreters have to
work with patients with limited English proficiency? - correct answer ✔✔proficient in health
language terminology
How should a health care provider (nurse) respond if a patient asks a family member to
interpret for the staff? - correct answer ✔✔family and friends cannot be used unless they make
a request.
culturally competent - correct answer ✔✔within the delivered care, the provider understands
and attends to the total context of the patient's situation and this is a complex combo of
knowledge, attitudes and skills.
culturally appropriate - correct answer ✔✔the provider applies the underlying background
knowledge that must be possessed to provide a patient with the best possible health/HEALTH
care.
Joint Commission's roadmap/checklists for hospitals (to improve effective communication) -
correct answer ✔✔one for admission, assessment, treatment and discharge.
, Joint Commission's five recommendations for cultural competence - correct answer ✔✔1. value
diversity
2. assess themselves (the health organization)
3. manage the dynamics of difference
4. acquire and institutionalize cultural knowledge
5. adapt to diversity and cultural context of individuals.
If a non-English speaking patient is admitted to Joint Commission-accredited organization, what
action should be taken to support the Joint Commission principle of effective communication? -
correct answer ✔✔assessing communication needs
CULTURAL COMPETENCY is a _______ that appreciates and values holistic
perspectives....CULTURAL COMPETENCY is more than a 'willingness'--it is a _____ that must be
part of an institution's and professional's mission and goal statement. within the ______ of
cultural competency, HEALTH, ILLNESS, and HEALING are understood holistically. - correct
answer ✔✔philosophy
dissonance - correct answer ✔✔describes an experience when the practitioner provides
culturally and linguistically competent care and this care is not in harmony with his or her
allopathic and or institutional care beliefs and practices.
what variables in an individual's culture may influence health care? - correct answer
✔✔conscious (mind)
extension of biological capabilities
social relationships
patients environment