PSE WINDOW CLERK EXAM
QUESTIONS AND ANSWERS
The maximum length and girth for Priority Mail is:
a) 105 inches
b) 106 inches
c) 107 inches
d) 108 inches - ANSWER-D) 108 inches
What price is charged for PM items measuring over one foot? - ANSWER-
Dimensionsional pricing
How much can insurance be purchased up to? - ANSWER-$5,000
When is a recipient's signature required on insured items? - ANSWER-If the item is
insured for over $500
What service does Certified Mail provide? - ANSWER-Proof of mailing and the date
and time the item was delivered or delivery was attempted
When would you recommend Certified Mail over USPS Tracking? - ANSWER-On a
piece of Mail because it can't have USPS tracking, where certified Mail has tracking
What is the most secure service the Postal Service offers and what does it provide? -
ANSWER-Registered mail; a system of receipts to monitor the movement
What is the maximum amount of insurance provided for Registered mail? -
ANSWER-$50,000
Where can Collect On Delivery articles be mailed? - ANSWER-Post office or through
a rural letter carrier
What service does a Return Receipt provide? - ANSWER-Evidence of delivery and
information about the recipient's actual delivery address.
What services does Signature Confirmation provide? - ANSWER-Added level of
security by requiring a signature from the person who accepts the package, and it is
available for Domestic Mail parcels.
When would you recommend Signature Confirmation over Certified Mail? -
ANSWER-When shipping a package
What service does certificate of mailing provide? - ANSWER-Evidence of date of
mailing
What does the price of First-Class Package Service-Retail include?
(Forwarding/Return) - ANSWER-Forwarding for up to 12 months and return service if
the mail piece is undeliverable.
, What shipping service can packages over 108 inches ship through? - ANSWER-
USPS Retail Ground
What service is the Postal Service market dominant with no competition? -
ANSWER-Mailing services
What kind of items must be mailed as First-Class mail, Priority mail, or upgraded to
priority mail express? - ANSWER-Handwritten or typewritten personal
correspondence such as bills or statements of account, postcards, and Business
Reply Mail
What class of mail are authorized publications such as magazines and newspapers
whose primary purpose is transmitting information? - ANSWER-Periodicals
What qualifies a mailer for USPS Marketing Mail? - ANSWER-Mailers must have at
least 200 pieces or 50 pounds of pieces per mailing
What qualifies a customer for Every Door Direct Mail (EDDM)? - ANSWER-
Customers that mail 5,000 or fewer flat-sized mail pieces within an area serviced by
a single post office
How does a shipment qualify for Library Mail? - ANSWER-It must be sent to, from or
between educational organizations, museums and other qualified organizations
What content is Media Mail limited to? - ANSWER-Books, sound recordings,
recorded video tapes, printed music, and recorded computer-readable media
Where does the address go on a mail piece? - ANSWER-It must be visible and
legible on the side of the piece bearing postage
What do Premier Products provide? - ANSWER-Meeting customers' needs and
increase revenue
Preferred services that usually offer the customer the best value is:
a.) First-Class Mail and Parcel Post
b.) Parcel Select and Priority Mail
c.) Priority Mail Express and First-Class Mail
d.) Priority Mail Express and Priority Mail - ANSWER-D.) Priority Mail Express and
Priority Mail
A customer wants to mail fewer than 5,000 flat-sized mail pieces to everyone in a
specific area. The SSA may offer the service:
a) Every Door Direct Mail - Retail
b) General Delivery
c) Global Express Guaranteed
d) Hold for pick up - ANSWER-A) EDDM
QUESTIONS AND ANSWERS
The maximum length and girth for Priority Mail is:
a) 105 inches
b) 106 inches
c) 107 inches
d) 108 inches - ANSWER-D) 108 inches
What price is charged for PM items measuring over one foot? - ANSWER-
Dimensionsional pricing
How much can insurance be purchased up to? - ANSWER-$5,000
When is a recipient's signature required on insured items? - ANSWER-If the item is
insured for over $500
What service does Certified Mail provide? - ANSWER-Proof of mailing and the date
and time the item was delivered or delivery was attempted
When would you recommend Certified Mail over USPS Tracking? - ANSWER-On a
piece of Mail because it can't have USPS tracking, where certified Mail has tracking
What is the most secure service the Postal Service offers and what does it provide? -
ANSWER-Registered mail; a system of receipts to monitor the movement
What is the maximum amount of insurance provided for Registered mail? -
ANSWER-$50,000
Where can Collect On Delivery articles be mailed? - ANSWER-Post office or through
a rural letter carrier
What service does a Return Receipt provide? - ANSWER-Evidence of delivery and
information about the recipient's actual delivery address.
What services does Signature Confirmation provide? - ANSWER-Added level of
security by requiring a signature from the person who accepts the package, and it is
available for Domestic Mail parcels.
When would you recommend Signature Confirmation over Certified Mail? -
ANSWER-When shipping a package
What service does certificate of mailing provide? - ANSWER-Evidence of date of
mailing
What does the price of First-Class Package Service-Retail include?
(Forwarding/Return) - ANSWER-Forwarding for up to 12 months and return service if
the mail piece is undeliverable.
, What shipping service can packages over 108 inches ship through? - ANSWER-
USPS Retail Ground
What service is the Postal Service market dominant with no competition? -
ANSWER-Mailing services
What kind of items must be mailed as First-Class mail, Priority mail, or upgraded to
priority mail express? - ANSWER-Handwritten or typewritten personal
correspondence such as bills or statements of account, postcards, and Business
Reply Mail
What class of mail are authorized publications such as magazines and newspapers
whose primary purpose is transmitting information? - ANSWER-Periodicals
What qualifies a mailer for USPS Marketing Mail? - ANSWER-Mailers must have at
least 200 pieces or 50 pounds of pieces per mailing
What qualifies a customer for Every Door Direct Mail (EDDM)? - ANSWER-
Customers that mail 5,000 or fewer flat-sized mail pieces within an area serviced by
a single post office
How does a shipment qualify for Library Mail? - ANSWER-It must be sent to, from or
between educational organizations, museums and other qualified organizations
What content is Media Mail limited to? - ANSWER-Books, sound recordings,
recorded video tapes, printed music, and recorded computer-readable media
Where does the address go on a mail piece? - ANSWER-It must be visible and
legible on the side of the piece bearing postage
What do Premier Products provide? - ANSWER-Meeting customers' needs and
increase revenue
Preferred services that usually offer the customer the best value is:
a.) First-Class Mail and Parcel Post
b.) Parcel Select and Priority Mail
c.) Priority Mail Express and First-Class Mail
d.) Priority Mail Express and Priority Mail - ANSWER-D.) Priority Mail Express and
Priority Mail
A customer wants to mail fewer than 5,000 flat-sized mail pieces to everyone in a
specific area. The SSA may offer the service:
a) Every Door Direct Mail - Retail
b) General Delivery
c) Global Express Guaranteed
d) Hold for pick up - ANSWER-A) EDDM
