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CLEET PHASE 2 EXAM QUESTIONS
WITH 100% VERIFIED ANSWERS
2025/2026(GRADED A+)
Which of the following is a true statement about a security guard's relationship to
the public or client employees? - Correct-Answer-Security officers enforce the
client's rules, policies, and procedures
Which of the following actions demonstrates good public relations? - Correct-
Answer-Enforcing all rules, policies, and procedures without expressing personal
opinions or disagreement
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized by your employer)? - Correct-Answer-No
Maintaining a good physical appearance means? - Correct-Answer-Being well-
groomed
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Maintaining a professional work area means: - Correct-Answer-Keeping desks and
counters clean and organized
How should you respond to people who try to use their friendship with you? -
Correct-Answer-Be fair
Which of the following words does not describe a guideline for communication
with other people? - Correct-Answer-Aggressive
How should you speak to communicate across language barriers? - Correct-
Answer-Clearly and slowly
Which of the following words does not represent a guideline for communicating
across language barriers? - Correct-Answer-Shout
How can you maintain your professionalism when communicating with the
media? - Correct-Answer-Be pleasant at all times
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What is the proper response to answer questions from the media? - Correct-
Answer-Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should
also: - Correct-Answer-Be yourself
What is one way of maintaining your credibility during a court appearance? -
Correct-Answer-Projecting a professional image
Should you hang up the telephone first? - Correct-Answer-No
If you answer the telephone, and the person the caller wants cannot be reached,
what should you do? - Correct-Answer-Explain the reason the person may not be
reached
When reporting an emergency over the telephone, you should: - Correct-Answer-
Follow all directions given by the emergency dispatcher
CLEET PHASE 2 EXAM QUESTIONS
WITH 100% VERIFIED ANSWERS
2025/2026(GRADED A+)
Which of the following is a true statement about a security guard's relationship to
the public or client employees? - Correct-Answer-Security officers enforce the
client's rules, policies, and procedures
Which of the following actions demonstrates good public relations? - Correct-
Answer-Enforcing all rules, policies, and procedures without expressing personal
opinions or disagreement
Is rolling up a long sleeve shirt an acceptable adjustment to a uniform (if not
authorized by your employer)? - Correct-Answer-No
Maintaining a good physical appearance means? - Correct-Answer-Being well-
groomed
, Page |2
Maintaining a professional work area means: - Correct-Answer-Keeping desks and
counters clean and organized
How should you respond to people who try to use their friendship with you? -
Correct-Answer-Be fair
Which of the following words does not describe a guideline for communication
with other people? - Correct-Answer-Aggressive
How should you speak to communicate across language barriers? - Correct-
Answer-Clearly and slowly
Which of the following words does not represent a guideline for communicating
across language barriers? - Correct-Answer-Shout
How can you maintain your professionalism when communicating with the
media? - Correct-Answer-Be pleasant at all times
, Page |3
What is the proper response to answer questions from the media? - Correct-
Answer-Refer media representatives to your supervisor
In addition to being understanding when making a court appearance, you should
also: - Correct-Answer-Be yourself
What is one way of maintaining your credibility during a court appearance? -
Correct-Answer-Projecting a professional image
Should you hang up the telephone first? - Correct-Answer-No
If you answer the telephone, and the person the caller wants cannot be reached,
what should you do? - Correct-Answer-Explain the reason the person may not be
reached
When reporting an emergency over the telephone, you should: - Correct-Answer-
Follow all directions given by the emergency dispatcher
