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Ch.1 - What is the legislation that primarily governs Ontario's retail automotive industry?
- ANSWER The Motor Vehicle Dealers Act, 2002
see 1.04
Ch.1 - Which is the body or agency that administers the MVDA?
a. Ministry of Government and Consumer Services
b. TADA
c. OMVIC
d. Automotive Business School of Canada - ANSWER c. OMVIC
see 1.04
Ch.1 - Name three functions completed by OMVIC. - ANSWER Any three of the following:
- Administers and enforces the MVDA
- Inspects dealers
- Operates a complaint line for consumers
- Investigations
- Disciplinary hearings
-Prosecutions
,- Administration of the Compensation Fund
see 1.07
Ch.1 - How many members are on OMVIC's Board of Directors? Of these, how many
represent the industry and how many represent the consumers? - ANSWER Twelve
total, nine dealers and three consumer reps
see 1.07
Ch.1 - Briefly explain the "Transaction Fee Program." - ANSWER Under the transaction
fee program, dealers are required to remit $10 for each vehicle sold or leased (including
fleet and "as is" transactions) to OMVIC. These funds are remitted annually with the
dealer's registration renewal fee.
see 1.08
Ch.1 - True of False: The Transaction Fee Program requires dealers to remit $10 (to
OMVIC) for every retail vehicle sold or leased. - ANSWER True
see 1.08
Ch.1 - True or False: Dealers can pass the transaction fee on to the customer. - ANSWER
True
see 1.08
Ch.1 - What is OMVIC obliged to make available to the public?
a. A dealer's name, address and telephone
b. A Salesperson's name
,c. Any proposal to refuse to renew, suspend or revoke the registration of a dealer or a
salesperson
d. All of the above - ANSWER d. All of the above
see 1.12
Ch.1 - If OMVIC finds a dealer's advertising to be false or misleading, what authority
does OMVIC have to have it stopped or corrected? - ANSWER OMVIC may order the
dealer to stop publishing and/or publish retractions or correction.
see 1.12
Ch.1 - If an order is used to stop or correct false advertising, for how long may the
dealer have to seek OMVIC's pre-approval for future advertising? - ANSWER Up to two
years
see 1.09
Ch.1 - List two possible situations which could result in OMVIC applying to a court to
appoint a receiver and manager to assume temporary control of a dealership. -
ANSWER This action might be taken:
- There has been an investigation
- The dealership is about to fail
- OMVIC is proposing to revoke a registration
- There is to be a freeze order made
see 1.10
Ch.2 - What is the minimum age to register as a dealer? - ANSWER 18
see 2.05
, Ch.2 - What are three requirements that must be included in an application to become a
salesperson. - ANSWER Three requirements are:
- Completion/pass certification course
- Pay fee
- Be employed or retained by a registered dealer to act as a salesperson
see 2.07
Ch.2 - True or False: All dealer and salesperson applicants are subject to a Canada-wise
criminal record search during the course of application screening. - ANSWER True
see 2.03
Ch.2 - Which of the following are required to be registered with OMVIC (check all that
apply):
a. Dealers
b. Salespeople
c. Business managers
d. Finance managers
e. Service managers - ANSWER a. Dealers
b. Salespersons
c. Business managers
d. Finance managers
see 2.04
Ch.2 - List two reasons why OMVIC might refuse the registration of a dealer or
salesperson. - ANSWER Any two of:
Past conduct
False statement on application
Failed to comply with terms
Cannot be expected to be financially responsible