MEDS 580 LECTURE 5 EXAM QUESTIONS
WITH DETAILED VERIFIED ANSWERS
Work groups vs work teams/team
-Work groups are much more vague; defined as collections of individuals who work together in
some way; many work groups in a hospital
-Work teams are a subset of work groups that provided team-based healthcare and can make
decisions in a healthcare organization; coordinate their work and collaborate; focused on a single
patient
7 characteristics of work teams
-Shared team goal
-Shared responsibility for achieving said goal
-Defined membership
-Authority for taking action to achieve the goal
-Interdependency of team members
-Absence of larger, independent sub-groups
-Accountability to a larger organization
Meaning of team in healthcare
In healthcare, "team" will refer to groups of people that can provide team-based healthcare and
can make decisions in healthcare organizations
risks and benefits of teams
risks: innovation, more learning and retaining lessons (handbooks), more efficient
benefits: social loafing, degrading decision making by others, possibility of diminished creativity
if not managed well (ridicule or multitasking)
4 types of clinical teams
true team, template team, knotwork, network
, true teams
work team w stable membership
- clear leader
-work together for extended time period(weeks)
strength of true teams
-deep commitment to purpose
-integration of membership in team to self identity and self esteem
-trust and mutual accountability (parallel actions)
-knowing each other well
vulnerability of true teams
need to solve intrapersonal conflict, effective leadership
Template teams
work team with clear leader but replacable, unstable membership
- limited episodes of care (hours)
-code teams
-defined and stable procedures in role
template team strengths
reliable outcomes bc of consistent care, resistance to lower quality care if membership changes,
swift trust, rapid response
Template team weaknesses
risks include unclear roles, poor leadership, inadequate training
knotwork teams
temporary teams that come together to care for a patient
-no clear leader or stable membership
ex: bringing in consultants like specialists during referral
strengths and weaknesses of knotwork
WITH DETAILED VERIFIED ANSWERS
Work groups vs work teams/team
-Work groups are much more vague; defined as collections of individuals who work together in
some way; many work groups in a hospital
-Work teams are a subset of work groups that provided team-based healthcare and can make
decisions in a healthcare organization; coordinate their work and collaborate; focused on a single
patient
7 characteristics of work teams
-Shared team goal
-Shared responsibility for achieving said goal
-Defined membership
-Authority for taking action to achieve the goal
-Interdependency of team members
-Absence of larger, independent sub-groups
-Accountability to a larger organization
Meaning of team in healthcare
In healthcare, "team" will refer to groups of people that can provide team-based healthcare and
can make decisions in healthcare organizations
risks and benefits of teams
risks: innovation, more learning and retaining lessons (handbooks), more efficient
benefits: social loafing, degrading decision making by others, possibility of diminished creativity
if not managed well (ridicule or multitasking)
4 types of clinical teams
true team, template team, knotwork, network
, true teams
work team w stable membership
- clear leader
-work together for extended time period(weeks)
strength of true teams
-deep commitment to purpose
-integration of membership in team to self identity and self esteem
-trust and mutual accountability (parallel actions)
-knowing each other well
vulnerability of true teams
need to solve intrapersonal conflict, effective leadership
Template teams
work team with clear leader but replacable, unstable membership
- limited episodes of care (hours)
-code teams
-defined and stable procedures in role
template team strengths
reliable outcomes bc of consistent care, resistance to lower quality care if membership changes,
swift trust, rapid response
Template team weaknesses
risks include unclear roles, poor leadership, inadequate training
knotwork teams
temporary teams that come together to care for a patient
-no clear leader or stable membership
ex: bringing in consultants like specialists during referral
strengths and weaknesses of knotwork
