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QUESTIONS AND ANAWERS 2024/2025gradedA+
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by experts.
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1. What is the primary legislation governing Ontario's retail automotive sec-
tor? (C1): MVDA
2. Which body or agency enforces MVDA? (C1)
a) Ministry of Government and Consumer Services
b) TADA
c) OMVIC
d) Automotive Business School of Canada: c) OMVIC
3. List three functions carried out by OMVIC (C1).: - Administers and
enforces the MVDA
- Inspects dealers
- Maintains a complaint line for consumers
- Conducts investigations
- Conducts disciplinary hearings
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, - Conducts prosecutions
- Administers the compensation fund
4. How many people compose OMVIC's board of directors? Of these, how
many represent the industry and how many represent consumers? (C1): 12
in total, 9 dealers and 3 consumer reps
5. Briefly explain the "Transaction Fee Program" (C1).: Under the transaction
fee program, dealers are required to remit $10 for each vehicle sold or
leased (including fleet and "as is" transactions) to OMVIC. These funds
are remitted annually with the dealers registration renewal fee.
6. True or False: Under the Transaction Fee Program, the dealers are required
to remit $10 (to OMVIC) for each retail vehicle sold or leased. (C1): True
7. T or F: the fee can be passed on to the consumer (C1): True
8. What is OMVIC required to make available to the public? (C1)
a) A dealers name, address and phone number
b) a salespersons name
c) any proposal to refuse to renew, suspend or revoke the registration of a
dealer or salesperson
d) all of the above: d) all of the above
9. Should OMVIC determine a dealers advertising to be false or misleading
what powers do they have to stop or correct it? (C1): OMVIC may issue an order
requiring the dealer to cease publication and/or issue a retraction or
correction.
10. If an order is used to stop or correct false advertising, for how long may
the dealer need to seek OMVIC pre approval for future advertising? (C1): Up
to two years
11. List two possible situations which could result in OMVIC applying to a
court to appoint a receiver and manager to assume temporary control of a
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, dealership. (C1): This action might be taken:
- If there has been an investigation
- If the dealership is about to fall
- If OMVIC is proposing to revoke a registration
- If a freeze order is about to be made
12. What is the minimum age requirement to become a dealer? (C2): 18
13. List three requirements that must be met when applying to become a
salesperson.(C2): - Complete/pass certification course
- Pay fee
- Be employed or retained by a registered dealer to act as a salesperson.
14. True or False: All dealer and salesperson applicants undergo a Cana-
da-wide criminal record search as part of the application screening process.
(C2): True
15. Which of the following must be registered with OMVIC?(C2)
a) Dealers
b) Salespersons
c) Business managers
d) Finance managers
e) Service Managers: a, b, c, d
16. List two reasons why OMVIC might refuse the registration of a dealer or
salesperson?(C2): Any two of:
- Past conduct
- False statement on application
- Failed to comply with terms
- Cannot be expected to be financially responsible
- The Compensation Fund has paid out a claim and has not been reimburse
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