PARALEGAL LICENSING EXAM QUESTIONS AND ANSWERS
If your personal sense of what is right conflicts with the paralegal rules and guidelines, what must you
do? - CORRECT ANSWER✅✅✅You must follow the paralegal rules and guidelines.
If you are faced with an ethical issue what must you do? - CORRECT ANSWER✅✅✅1. Identify the
professional responsibility issue(s)
2. Review and apply the applicable rules, case law, legislation, or secondary sources
3. List the possible options and asses the risks based on applicable rules, case law, legislation, or
secondary sources
4. Seek guidance and support (for example: Law Society's practice management helpline)
Why were the paralegal rules and guidelines created? - CORRECT ANSWER✅✅✅to ensure a high
standard of conduct for the protection and benefit for the public interest
what can the failure to comply with the paralegal rules and guidelines cause? - CORRECT
ANSWER✅✅✅Prejudice a client's rights, discredit the profession, and result in discipline by the law
society
What does the practice management helpline do? - CORRECT ANSWER✅✅✅Assists paralegals and
lawyers with info on the law with properly applying law society rules and by-laws and offers practice
management guidance through a confidential telephone service
What does the Coach and Advisor network do? - CORRECT ANSWER✅✅✅Provides paralegals and
lawyers with access to shorter-term, outcome-oriented relationships with coaches and advisors who are
drawn from the legal professions. Coaches support the implementation of best practices, and advisors
assists with substantive and procedural law inquiries on client files.
How is the competence of lawyers and paralegals monitored? - CORRECT ANSWER✅✅✅Law society
administers spot audits, practice management reviews, and practice audit programs, all are remedial in
nature.
, What do practice audits asses? - CORRECT ANSWER✅✅✅A paralegals practice management
processes, as well as their compliance with the financial record-keeping requirements outlined in by-law
9.
What's the process of a complaint about a paralegal or lawyer? - CORRECT ANSWER✅✅✅You must
send the law society in writing the complaint which is first reviewed by the CSC's complaints and
compliance department to make sure the issue is within jurisdiction. If the issue can be resolved
informally, then the intake and resolution department will handle the complaint. If it is a serious
allegation on professional misconduct, incapacity, or incompetence, then it is likely to result in discipline
against the paralegal or lawyer, and the paralegal/lawyer will be referred to the investigation services
for an investigation.
What are the investigation services options? - CORRECT ANSWER✅✅✅they can close the matter,
with or without remedial action, or make a recommendation to the proceedings authorization
committee (PAC) that the matter be remediated or sent for a hearing.
What are the different ways in which a hearing may discipline paralegals/lawyers? - CORRECT
ANSWER✅✅✅Revoking their license, participate in CPD or professional training, cooperate in a
practice review, restrict their practice to certain areas, provide legal services, not maintain a trust
account, pay a fine, refund to a client all or a portion of fees, and/or start or continue treatment or
counselling
Can a paralegal/lawyer appeal an decision of the hearing panel? - CORRECT ANSWER✅✅✅Yes, they
can appeal to an appeal panel, or appeal the decision of an appeal panel to a Divisional Court.
T or F: If the Law Society receives a complaint against a paralegal, the paralegal will be notified and given
an opportunity to respond? - CORRECT ANSWER✅✅✅True
T or F: Failure to respond promptly and completely to any communication from the Law Society is NOT a
breach of the paralegal rules and is grounds for discipline. - CORRECT ANSWER✅✅✅False, It is a
breach!
T or F: A paralegal/lawyer can be suspended for administrative reasons immediately if they do not pay
annual fees to the law society. - CORRECT ANSWER✅✅✅True
If your personal sense of what is right conflicts with the paralegal rules and guidelines, what must you
do? - CORRECT ANSWER✅✅✅You must follow the paralegal rules and guidelines.
If you are faced with an ethical issue what must you do? - CORRECT ANSWER✅✅✅1. Identify the
professional responsibility issue(s)
2. Review and apply the applicable rules, case law, legislation, or secondary sources
3. List the possible options and asses the risks based on applicable rules, case law, legislation, or
secondary sources
4. Seek guidance and support (for example: Law Society's practice management helpline)
Why were the paralegal rules and guidelines created? - CORRECT ANSWER✅✅✅to ensure a high
standard of conduct for the protection and benefit for the public interest
what can the failure to comply with the paralegal rules and guidelines cause? - CORRECT
ANSWER✅✅✅Prejudice a client's rights, discredit the profession, and result in discipline by the law
society
What does the practice management helpline do? - CORRECT ANSWER✅✅✅Assists paralegals and
lawyers with info on the law with properly applying law society rules and by-laws and offers practice
management guidance through a confidential telephone service
What does the Coach and Advisor network do? - CORRECT ANSWER✅✅✅Provides paralegals and
lawyers with access to shorter-term, outcome-oriented relationships with coaches and advisors who are
drawn from the legal professions. Coaches support the implementation of best practices, and advisors
assists with substantive and procedural law inquiries on client files.
How is the competence of lawyers and paralegals monitored? - CORRECT ANSWER✅✅✅Law society
administers spot audits, practice management reviews, and practice audit programs, all are remedial in
nature.
, What do practice audits asses? - CORRECT ANSWER✅✅✅A paralegals practice management
processes, as well as their compliance with the financial record-keeping requirements outlined in by-law
9.
What's the process of a complaint about a paralegal or lawyer? - CORRECT ANSWER✅✅✅You must
send the law society in writing the complaint which is first reviewed by the CSC's complaints and
compliance department to make sure the issue is within jurisdiction. If the issue can be resolved
informally, then the intake and resolution department will handle the complaint. If it is a serious
allegation on professional misconduct, incapacity, or incompetence, then it is likely to result in discipline
against the paralegal or lawyer, and the paralegal/lawyer will be referred to the investigation services
for an investigation.
What are the investigation services options? - CORRECT ANSWER✅✅✅they can close the matter,
with or without remedial action, or make a recommendation to the proceedings authorization
committee (PAC) that the matter be remediated or sent for a hearing.
What are the different ways in which a hearing may discipline paralegals/lawyers? - CORRECT
ANSWER✅✅✅Revoking their license, participate in CPD or professional training, cooperate in a
practice review, restrict their practice to certain areas, provide legal services, not maintain a trust
account, pay a fine, refund to a client all or a portion of fees, and/or start or continue treatment or
counselling
Can a paralegal/lawyer appeal an decision of the hearing panel? - CORRECT ANSWER✅✅✅Yes, they
can appeal to an appeal panel, or appeal the decision of an appeal panel to a Divisional Court.
T or F: If the Law Society receives a complaint against a paralegal, the paralegal will be notified and given
an opportunity to respond? - CORRECT ANSWER✅✅✅True
T or F: Failure to respond promptly and completely to any communication from the Law Society is NOT a
breach of the paralegal rules and is grounds for discipline. - CORRECT ANSWER✅✅✅False, It is a
breach!
T or F: A paralegal/lawyer can be suspended for administrative reasons immediately if they do not pay
annual fees to the law society. - CORRECT ANSWER✅✅✅True
