Leadership and Ethics D016 Exam 2025–2026
Accurate Real Exam Questions and Verified
Correct Answers JUST RELEASED
Which concept is NOT an advantage of electronic communication? - answer>>>Extending
the work day for administratorsWith the increased availability of electronic
communications, greater expectations are placed on educational leaders to be available
24 hours a day, making a work-life balance a challenge..
Relationships between teachers and principals are essential in ensuring the principal has
accurate information to address issues. These relationships are built on trust. In order to
build a culture of trust, which characteristic should a leader avoid? - answer>>>Gaps
between words and actions. Words and actions of an educational leader must be
consistent in order to build trust. If there are discrepancies between what is said and what
is done, the trust for the leader to act on his word diminishes.
Reflective Communication style - answer>>>Focus on relationships and communicate in a
non-offensive manner. Understand listening as a key component of the communication
process. Reflective communicators avoid conflict. Relationships are important to them,
and they choose words carefully so as to not offend others.
Noble Communication Style - answer>>>Focus is on getting directly to the point—the
fewer words, the better. Noble communicators state specifically what is on their minds.
Minimal elaboration is employed, and they speak succinctly and directly.
Socratic - answer>>>Details and debate are necessary to reach appropriate conclusions.
The opportunity to argue a point and think through issues is valued. Socratic
communicators need the opportunity to talk through topics, gather as many details as
possible, and engage in debates prior to reaching a conclusion.
Which characteristic is NOT needed to ensure the power and efficacy of collaboration
within leadership teams? - answer>>>A single communicator is used to report
conclusions. Shared leadership allows for multiple voices to convey the ideas of the team.
Responsibility is shared among the group, which does not rely on a single individual to
communicate all information.
,Humans have a natural tendency to find internal consistency.
Cognitive dissonance is not productive in organizations, and school leaders should avoid it
all costs. - answer>>>False. Cognitive dissonance can be a powerful mechanism for
facilitating change by creating a sense of discomfort to facilitate the change.
According to communication accommodation theory, which aspect do individuals of
different cultural or demographic groups NOT adjust when they interact with others? -
answer>>>Word choice. Communication accommodation theory does not address a
change in word choice but rather focuses on the nonformal components of
communication.
The local police department calls you, the superintendent of the school district, on a
Thursday night to notify you of a robbery that occurred at a gun and ammunition store.
The suspect is still at large and was able to take both weapons and ammunition from the
store, which is located within a mile of one of your elementary schools. The police will
provide updates as they occur. The story has aired on the local news. As a future school
leader, how might you use social media to communicate to the community? -
answer>>>Social media will allow you to notify the community through multiple measures
of your awareness of the situation. The various platforms will also provide real-time
updates that are pushed to parents and stakeholders as information becomes available. It
allows for communication for stakeholders outside of those directly connected to the
schools. Finally, social media enables communication of plans for the schools and any
changes that are made based on new information as it is presented.
Communication enhances the effectiveness of an educational leader. Which behavior also
enhances a leader's effectiveness within the organization? - answer>>>Protecting
confidential information. Educational leaders often have access to private information
with regards to students and staff. Protection of this information not only increases their
effectiveness but is a requirement of the role.
First-order change - answer>>>A teacher and principal agree that the teacher's classroom
management system needs work. The teacher implements a new system of rules and
consequences and sees immediate improvement. This is an example of a change that is
not a shift in culture but it makes modifications to something that is already in place. A
high school adopts new science textbooks with updated content. This is an example of
,first-order change that changes what is already in place but does not create a new way of
thinking.
Second-order change - answer>>>A principal saw that seventh-grade math competency
was not where it needed to be. The principal facilitated change by having teachers create
professional learning communities used to reflect on their practice and begin to make
changes in their instructional practices. This change creates a new paradigm and shift in
culture, making it a second-order change. A school moves to nongraded classrooms
instead of assigning students letter grades. This change would require a new way of
thinking about things and would require new learning. It is an example of second-order
change.
Building trust is the foundation for initiating and supporting change. When a teacher
comes to the principal about an instructional concern, what are some of the ways to build
trust? - answer>>>Provide support and assurance while admitting when you do not know
the answer to a question. As a leader, teachers and staff will look to you to provide
support. Letting your colleagues know that you don't have an answer (but you're willing to
find it!) assures them that you seek to build and nurture trust in the workplace.
Second-order change may be challenging and uncomfortable at first, but it becomes part
of the culture of a school. Think about a school or organization with which you are familiar
with. Describe an example of a second-order change and explain the influence it had on
the organization's mission, impact, and core values. - answer>>>In your response, did you:
describe a second-order change? Remember that a second-order change does not just
add or take away more or less of the "same" but usually includes a paradigm shift and
requires trying something new?
relate the change back to the school's mission, vision, and core values?
Autocratic Decisions - answer>>>A risk from this type of change leadership is leaving
teachers feeling inadequate and unprepared. When an autocratic approach is used, the
leader makes the decisions and hands them down to teachers. This can lead to feelings of
inadequacy and of being unprepared, since teachers have no input on the process and
may not have knowledge that change is coming.
Participatory decision making - answer>>>Using this approach allows all interested
individuals the opportunity to assist in the change process.
, Leaders who use this approach are less likely to get resistance from stakeholders when
changes are implemented. A leader who uses a participatory approach allows interested
stakeholders to assist, which helps create feelings of value, ownership, and responsibility.
Research has shown that leaders who follow a participatory change process see less
resistance. When stakeholders have ownership in the change and have the opportunity to
participate in it, there is less resistance.
8 elements of action for a change leader - answer>>>The eight elements:
Understand the nature of change.
Make the case and create urgency.
Begin with a vision for change and communicate it.
Create coherence.
Understand how change affects others.
Spread success.
Incorporate change into the school culture.
Focus on personal leadership.
As a change manager, the principal must engage stakeholders, build strong coalitions,
design and implement a plan, and communicate effectively. Select the characteristic that
represents the "communicate effectively" element of action. - answer>>>Ensure
consistency in messaging, and reflect the shared language of the community. Remember
that good communication is a discussion with people, not simply disseminating
information at a meeting or providing a website. Effective communication should include
clear and common messages.
The educational leader should be involved throughout the AI process. Select the leader's
responsibility that takes place after the AI process. - answer>>>Lead by affirmation.
Leading by affirmation sets the tone for the rest of the team and is the responsibility of
the leader after the AI process.
The faculty's fear of failure should be considered as a major source of resistance to
change. - answer>>>true. Leaders should be aware that sometimes, a teacher's resistance
to change comes from a fear of failure. If this is the case, actions such as establishing
effective lines of communication or driving fear out through identifying resources can be
implemented to build capacity for change.
Accurate Real Exam Questions and Verified
Correct Answers JUST RELEASED
Which concept is NOT an advantage of electronic communication? - answer>>>Extending
the work day for administratorsWith the increased availability of electronic
communications, greater expectations are placed on educational leaders to be available
24 hours a day, making a work-life balance a challenge..
Relationships between teachers and principals are essential in ensuring the principal has
accurate information to address issues. These relationships are built on trust. In order to
build a culture of trust, which characteristic should a leader avoid? - answer>>>Gaps
between words and actions. Words and actions of an educational leader must be
consistent in order to build trust. If there are discrepancies between what is said and what
is done, the trust for the leader to act on his word diminishes.
Reflective Communication style - answer>>>Focus on relationships and communicate in a
non-offensive manner. Understand listening as a key component of the communication
process. Reflective communicators avoid conflict. Relationships are important to them,
and they choose words carefully so as to not offend others.
Noble Communication Style - answer>>>Focus is on getting directly to the point—the
fewer words, the better. Noble communicators state specifically what is on their minds.
Minimal elaboration is employed, and they speak succinctly and directly.
Socratic - answer>>>Details and debate are necessary to reach appropriate conclusions.
The opportunity to argue a point and think through issues is valued. Socratic
communicators need the opportunity to talk through topics, gather as many details as
possible, and engage in debates prior to reaching a conclusion.
Which characteristic is NOT needed to ensure the power and efficacy of collaboration
within leadership teams? - answer>>>A single communicator is used to report
conclusions. Shared leadership allows for multiple voices to convey the ideas of the team.
Responsibility is shared among the group, which does not rely on a single individual to
communicate all information.
,Humans have a natural tendency to find internal consistency.
Cognitive dissonance is not productive in organizations, and school leaders should avoid it
all costs. - answer>>>False. Cognitive dissonance can be a powerful mechanism for
facilitating change by creating a sense of discomfort to facilitate the change.
According to communication accommodation theory, which aspect do individuals of
different cultural or demographic groups NOT adjust when they interact with others? -
answer>>>Word choice. Communication accommodation theory does not address a
change in word choice but rather focuses on the nonformal components of
communication.
The local police department calls you, the superintendent of the school district, on a
Thursday night to notify you of a robbery that occurred at a gun and ammunition store.
The suspect is still at large and was able to take both weapons and ammunition from the
store, which is located within a mile of one of your elementary schools. The police will
provide updates as they occur. The story has aired on the local news. As a future school
leader, how might you use social media to communicate to the community? -
answer>>>Social media will allow you to notify the community through multiple measures
of your awareness of the situation. The various platforms will also provide real-time
updates that are pushed to parents and stakeholders as information becomes available. It
allows for communication for stakeholders outside of those directly connected to the
schools. Finally, social media enables communication of plans for the schools and any
changes that are made based on new information as it is presented.
Communication enhances the effectiveness of an educational leader. Which behavior also
enhances a leader's effectiveness within the organization? - answer>>>Protecting
confidential information. Educational leaders often have access to private information
with regards to students and staff. Protection of this information not only increases their
effectiveness but is a requirement of the role.
First-order change - answer>>>A teacher and principal agree that the teacher's classroom
management system needs work. The teacher implements a new system of rules and
consequences and sees immediate improvement. This is an example of a change that is
not a shift in culture but it makes modifications to something that is already in place. A
high school adopts new science textbooks with updated content. This is an example of
,first-order change that changes what is already in place but does not create a new way of
thinking.
Second-order change - answer>>>A principal saw that seventh-grade math competency
was not where it needed to be. The principal facilitated change by having teachers create
professional learning communities used to reflect on their practice and begin to make
changes in their instructional practices. This change creates a new paradigm and shift in
culture, making it a second-order change. A school moves to nongraded classrooms
instead of assigning students letter grades. This change would require a new way of
thinking about things and would require new learning. It is an example of second-order
change.
Building trust is the foundation for initiating and supporting change. When a teacher
comes to the principal about an instructional concern, what are some of the ways to build
trust? - answer>>>Provide support and assurance while admitting when you do not know
the answer to a question. As a leader, teachers and staff will look to you to provide
support. Letting your colleagues know that you don't have an answer (but you're willing to
find it!) assures them that you seek to build and nurture trust in the workplace.
Second-order change may be challenging and uncomfortable at first, but it becomes part
of the culture of a school. Think about a school or organization with which you are familiar
with. Describe an example of a second-order change and explain the influence it had on
the organization's mission, impact, and core values. - answer>>>In your response, did you:
describe a second-order change? Remember that a second-order change does not just
add or take away more or less of the "same" but usually includes a paradigm shift and
requires trying something new?
relate the change back to the school's mission, vision, and core values?
Autocratic Decisions - answer>>>A risk from this type of change leadership is leaving
teachers feeling inadequate and unprepared. When an autocratic approach is used, the
leader makes the decisions and hands them down to teachers. This can lead to feelings of
inadequacy and of being unprepared, since teachers have no input on the process and
may not have knowledge that change is coming.
Participatory decision making - answer>>>Using this approach allows all interested
individuals the opportunity to assist in the change process.
, Leaders who use this approach are less likely to get resistance from stakeholders when
changes are implemented. A leader who uses a participatory approach allows interested
stakeholders to assist, which helps create feelings of value, ownership, and responsibility.
Research has shown that leaders who follow a participatory change process see less
resistance. When stakeholders have ownership in the change and have the opportunity to
participate in it, there is less resistance.
8 elements of action for a change leader - answer>>>The eight elements:
Understand the nature of change.
Make the case and create urgency.
Begin with a vision for change and communicate it.
Create coherence.
Understand how change affects others.
Spread success.
Incorporate change into the school culture.
Focus on personal leadership.
As a change manager, the principal must engage stakeholders, build strong coalitions,
design and implement a plan, and communicate effectively. Select the characteristic that
represents the "communicate effectively" element of action. - answer>>>Ensure
consistency in messaging, and reflect the shared language of the community. Remember
that good communication is a discussion with people, not simply disseminating
information at a meeting or providing a website. Effective communication should include
clear and common messages.
The educational leader should be involved throughout the AI process. Select the leader's
responsibility that takes place after the AI process. - answer>>>Lead by affirmation.
Leading by affirmation sets the tone for the rest of the team and is the responsibility of
the leader after the AI process.
The faculty's fear of failure should be considered as a major source of resistance to
change. - answer>>>true. Leaders should be aware that sometimes, a teacher's resistance
to change comes from a fear of failure. If this is the case, actions such as establishing
effective lines of communication or driving fear out through identifying resources can be
implemented to build capacity for change.
