Aptive Objections Questions with Detailed Verified
Answers for Accuracy
Sure what's the main hesitation?
✓✓ Can I think about it?
Sure is it more of a price or a product concern?
✓✓ Can I think about it? (2)
Sure most people that asked me for a card it's probably because
you've never heard of me right do you want to do some research
right? You're a smart consumer and I am the same way so I
appreciate that the good news is I've already done the research
for you.... explain research.
✓✓ Can I think about it? (3)
Oh I don't carry cards or flyers. I'm only setting up a few last
people in the area today, so the deal goes with me. You see
normally when Im not running this promotion, it can get pretty
expensive. We only offer a deal this good about once per year,
when we are already in the neighborhood and have a couple
vacancies on the route.
✓✓ "Do you have a card or a flyer?"
Like I said, I'm just here today because I can offer the
discounted price while I am close by. IT saves my company time
and money to service all the homes close together, So I can pass
the savings on to my customers.
, ACCURACY IS GUARANTEED
✓✓ "Do you have a card or a flyer?" (2)
Sure I have a card but thats not really why I am here. If you call
the office they are going to charge you the full price, Id hate for
that to happen because I am already here. One thing I do know
is that nobody likes bugs, thats kind of a universal principal.
With me you're going to see a huge reduction. In fact, I put a
warranty on the home, if you ever see anything, inside or out,
you call me Im back for free as often as you need. IF its every
week, Im coming every week for you. (Second)
✓✓ "Do you have a card or a flyer?" (3)
Most people that asked me for a card never end up calling me
back... what is the main hesitation is it a price for a product
concern? (First)
✓✓ "Do you have a card or a flyer?" (4)
Sure, I have a number but unfortunately this isn't a call in
discount that I am offering today. The price I can give off you
now is 150 dollars less than what you'd get through the office.
But Like I said Ive got some room on my route and thats why I
can get it done for half the price today.
✓✓ "Can I call you later?"
Sure you can call the office, but they are going to charge you
the full price of 250 dollars for the initial and 135 quarterly. But
since Im already here...
, ACCURACY IS GUARANTEED
✓✓ "Can I call you later?" (2)
Yes! We have a one year a two year and a three year agreement.
The reason we do this is to reward our customers loyalty by
guaranteeing their discounted rate wont increase during the
term of their agreement with inflation. Is a two or three year
agreement better?
✓✓ "Is this a contract?"
OF COARSE! Im putting all these homes under warranty. I am
not one of those smaller mom and pop companies that will
leave you hanging if the pests come back.
✓✓ "Is this a contract?" (2)
Yes, just for one year. We are not doing anything long term. Its
just so I can earn your business and put you under warranty.
✓✓ "Is this a contract?" (3)
Sure. It's more of just a year agreement so I can keep you under
warranty. The best part is... I have a 100 percent guarantee
satisfaction for all my customers that I'll add to your home. SO
even if you have a bad dream about a spider, I'll come reserve
the home as many times as you need absolutely free in between
treatments.
✓✓ "I dont want to sign a contract"