HCA 105 FINAL EXAM STUDY GUIDE
QUESTIONS AND ANSWERS
What option is an example if clinical supplies: - ANS needles, syringes
The primary purpose of the American Association of Medical Assistants (AAMA) is to: -
ANS raise the standards of professionalism
Rules or guidelines that dictate the day-today operations of the office are called: - ANS the
policies and procedures
General practitioners are also known as: - ANS PCP
A payment made by the medical office for goods or services purchased is considered: -
ANS Accounts payable
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 1
, A_____ transmits images from documents to computer files via a photocopier: - ANS scanner
Common office equipment found in the medical office include all of the following except: -
ANS storage containers
Part of the patient registration process includes the registration form and: - ANS medical
history form
The Fair Debt Collections Practices Act of 1977: - ANS governs the methods that can be used
to collect unpaid debts
When scheduling multiple advance appointments for the same patient, the medical assistant
should: - ANS try to schedule on the same day of the week at the same time of day
______are personal qualities and behaviors that enhance interpersonal communication, job
performance, and job prospects: - ANS soft skills
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 2
QUESTIONS AND ANSWERS
What option is an example if clinical supplies: - ANS needles, syringes
The primary purpose of the American Association of Medical Assistants (AAMA) is to: -
ANS raise the standards of professionalism
Rules or guidelines that dictate the day-today operations of the office are called: - ANS the
policies and procedures
General practitioners are also known as: - ANS PCP
A payment made by the medical office for goods or services purchased is considered: -
ANS Accounts payable
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 1
, A_____ transmits images from documents to computer files via a photocopier: - ANS scanner
Common office equipment found in the medical office include all of the following except: -
ANS storage containers
Part of the patient registration process includes the registration form and: - ANS medical
history form
The Fair Debt Collections Practices Act of 1977: - ANS governs the methods that can be used
to collect unpaid debts
When scheduling multiple advance appointments for the same patient, the medical assistant
should: - ANS try to schedule on the same day of the week at the same time of day
______are personal qualities and behaviors that enhance interpersonal communication, job
performance, and job prospects: - ANS soft skills
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 2
