Snow ---- CDMB FUNDAMENTALS EXAM ALL
QUESTIONS AND ANSWERS 2025
Configuration Item - ANSWER Physical and logical components of an
infrastructure that needs to be managed to deliver a product or service and are
currently, or soon will be, under configuration management.
Configuration items - ANSWER A network device, a server, an application, a
deliver truck, or service, are examples of this.
Attributes - ANSWER Information that further describes a CI such as a name,
serial number, manufacturer, operating system.
Relationship Type - ANSWER Include the relationships between configuration
items. E.g. a web application might read data from a specific database, which in
turn might depend on a piece of underlying hardware.
Class - ANSWER Defines a table that can store and represent a specific kind
or class of CIs having the same characteristics. For example Windows Server,
Linux Server, Printer, Virtual Machine, Vehicle, Animal, etcetera.
Configuration Management System - ANSWER A set of tools and databases
utilized t oamange the configuration data about an organization's configurations.
Configuration Management Database (CMDB) - ANSWER A database that
stores configuration records throughout their Lifecycle. The Configuration
,Management System maintains one or more CMDBs, and each CMDB stores
attributes of CIs, and Relationships with other CIs
Base Table - ANSWER The core Configuration item [cmdb_ci] table, which
stores the basic attributes of all the CIs. All configuration item classes extend
from this table including all hardware and applications.
CI Reclassification - ANSWER A CI whose class has been upgraded,
downgraded. or switched. An example of an upgraded CI is a Server record that
was upgraded from the Server [cmdb_ci_server] class to the Windows Server
[cmdb_ci_win_server] class.
CI Class Upgrade - ANSWER The class is updated to a less generic class
within the class hierarchy, and the new class for which the CI has been assigned
contains additional attributes. An example would be when a CI is updated from
the class Server [cmdb_ci_server] to the class Windows Server
[cmdb_ci_win_server].
CI Class Downgrade - ANSWER The class that is updated is more generic in
the class hierarchy and the newly assigned class has fewer attributes. For
example, a downgrade occurs if a CI is moved from the class of Windows
Server [cmdb_ci_win_server] to the class of Server [cmdb_ci_server].
CI Class Switch - ANSWER The CI class is in a different branch in the class
hierarchy and has a different set of attributes than the current class. For
example, reclassifying a CI from the Linux Server [cmdb_ci_linux_server] class
to the Windows Servers [cmdb_ci_win_server] class
Parent and Child Class - ANSWER A table that extends another table is
classed a child class and the table it extends is the parent class. A table can be
both a parent and a child class both extending and providing extensions for
, other tables. Example the Server table extends the Computer table, thus making
the Server table both a Parent and Child class.
Asset vs. CI - ANSWER Within the Now platform, on creation of hardware
asset, the corresponding CI would automatically be created or vice versa when a
CI is discovered for the first time and inserted into the CMDB, the
corresponding asset record would get automatically created and the Asset and
the CI are related throughout the entire lifecycle of the CI/Asset.
Asset - ANSWER Often created at the time of procurement, although a CI may
be found for the first time by a discovery tool. Part of the financial life cycle.
Configuration Item (CI) - ANSWER Actually comes into existence when it is
discovered by a discovery tool, although it may be created as part of the
procurement process. Part of the technical operation.
Asset DB - ANSWER inventory and financial information repository
CMDB - ANSWER physical inventory and the relationships data repository
authoritative - ANSWER The CMDB is the ____ source of some information:
Support group, Contact, Owner
CMDB, authoritative - ANSWER The _____ is not the ______ source of all
information: Contents of all server and application configuration files and
Server log file
Common Service Data Model (CSDM) - ANSWER An industry standard and
common set of service related definitions for our products and platform that
enables and supports true service level reporting and will provide prescriptive
QUESTIONS AND ANSWERS 2025
Configuration Item - ANSWER Physical and logical components of an
infrastructure that needs to be managed to deliver a product or service and are
currently, or soon will be, under configuration management.
Configuration items - ANSWER A network device, a server, an application, a
deliver truck, or service, are examples of this.
Attributes - ANSWER Information that further describes a CI such as a name,
serial number, manufacturer, operating system.
Relationship Type - ANSWER Include the relationships between configuration
items. E.g. a web application might read data from a specific database, which in
turn might depend on a piece of underlying hardware.
Class - ANSWER Defines a table that can store and represent a specific kind
or class of CIs having the same characteristics. For example Windows Server,
Linux Server, Printer, Virtual Machine, Vehicle, Animal, etcetera.
Configuration Management System - ANSWER A set of tools and databases
utilized t oamange the configuration data about an organization's configurations.
Configuration Management Database (CMDB) - ANSWER A database that
stores configuration records throughout their Lifecycle. The Configuration
,Management System maintains one or more CMDBs, and each CMDB stores
attributes of CIs, and Relationships with other CIs
Base Table - ANSWER The core Configuration item [cmdb_ci] table, which
stores the basic attributes of all the CIs. All configuration item classes extend
from this table including all hardware and applications.
CI Reclassification - ANSWER A CI whose class has been upgraded,
downgraded. or switched. An example of an upgraded CI is a Server record that
was upgraded from the Server [cmdb_ci_server] class to the Windows Server
[cmdb_ci_win_server] class.
CI Class Upgrade - ANSWER The class is updated to a less generic class
within the class hierarchy, and the new class for which the CI has been assigned
contains additional attributes. An example would be when a CI is updated from
the class Server [cmdb_ci_server] to the class Windows Server
[cmdb_ci_win_server].
CI Class Downgrade - ANSWER The class that is updated is more generic in
the class hierarchy and the newly assigned class has fewer attributes. For
example, a downgrade occurs if a CI is moved from the class of Windows
Server [cmdb_ci_win_server] to the class of Server [cmdb_ci_server].
CI Class Switch - ANSWER The CI class is in a different branch in the class
hierarchy and has a different set of attributes than the current class. For
example, reclassifying a CI from the Linux Server [cmdb_ci_linux_server] class
to the Windows Servers [cmdb_ci_win_server] class
Parent and Child Class - ANSWER A table that extends another table is
classed a child class and the table it extends is the parent class. A table can be
both a parent and a child class both extending and providing extensions for
, other tables. Example the Server table extends the Computer table, thus making
the Server table both a Parent and Child class.
Asset vs. CI - ANSWER Within the Now platform, on creation of hardware
asset, the corresponding CI would automatically be created or vice versa when a
CI is discovered for the first time and inserted into the CMDB, the
corresponding asset record would get automatically created and the Asset and
the CI are related throughout the entire lifecycle of the CI/Asset.
Asset - ANSWER Often created at the time of procurement, although a CI may
be found for the first time by a discovery tool. Part of the financial life cycle.
Configuration Item (CI) - ANSWER Actually comes into existence when it is
discovered by a discovery tool, although it may be created as part of the
procurement process. Part of the technical operation.
Asset DB - ANSWER inventory and financial information repository
CMDB - ANSWER physical inventory and the relationships data repository
authoritative - ANSWER The CMDB is the ____ source of some information:
Support group, Contact, Owner
CMDB, authoritative - ANSWER The _____ is not the ______ source of all
information: Contents of all server and application configuration files and
Server log file
Common Service Data Model (CSDM) - ANSWER An industry standard and
common set of service related definitions for our products and platform that
enables and supports true service level reporting and will provide prescriptive
