COPE HEALTH SCHOLARS WRITTEN EXAM |
NEWEST ACTUAL EXAM COMPREHENSIVE
QUESTIONS AND VERIFIED ANSWERS
GRADED A+ | 100% PASS | 2024 UPDATE!
What is the Scope of Service document? - ✔✔✔ Correct Answer > A
document in each department that lists:
- Green: things a scholar can do without supervision
- Yellow: things a scholar can only do with supervision
- Red: things a scholar cannot do at all
How far in advance should a scholar submit a Leave of Absence
request? - ✔✔✔ Correct Answer > At least 2 weeks
Who should the scholar submit a Leave of Absence request to? - ✔✔✔
Correct Answer > The Leave of Absence Coordinator (LOA
Coordinator)
What do you do when you are going to miss a shift? - ✔✔✔ Correct
Answer > 1. Call Charge Nurse at least 15 minutes prior
2. Email the Department Coordinator at least 24 hours prior with a valid
reason and a proposed make-up time
,How many hours must you complete in a rotation before moving onto a
new rotation? - ✔✔✔ Correct Answer > 48 hours or more
What is a rescheduled shift? - ✔✔✔ Correct Answer > A shift that
has been rescheduled more than 48 hours prior.
What is an excused missed shift? - ✔✔✔ Correct Answer > A missed
shift where the scholar emails the Department Coordinator within 48
hours of the shift.
What is an unexcused missed shift? - ✔✔✔ Correct Answer > A
missed shift where the scholar does NOT email the Department
Coordinator within 48 hours of the shift.
How many rescheduled shifts are allowed? - ✔✔✔ Correct Answer >
3 per rotation. No more than 1 per month.
How many excused missed shifts are allowed? - ✔✔✔ Correct
Answer > 2 per rotation. No more than 1 per month.
How many unexcused missed shifts are allowed? - ✔✔✔ Correct
Answer > 0
,What are Competency Checklists? When are they due? - ✔✔✔
Correct Answer > Documentation for the scholar's training for each
department. Approved by an RN.
They must be submitted to the Department Coordinator by the end of
week 2 of the rotation.
What happens if the Competency Checklist is not submitted? - ✔✔✔
Correct Answer > In Week 3, a warning email will be sent.
In Week 4, a counseling session will be scheduled.
By the end of Week 4, the scholar will be dismissed.
How long can a Leave of Absence be? - ✔✔✔ Correct Answer > 14 -
180 days. A leave between 110-179 days requires re-training.
What if a Leave of Absence is greater than 180 days? - ✔✔✔ Correct
Answer > The scholar must re-apply to the program.
How many days must the scholar work between Leaves of Absence? -
✔✔✔ Correct Answer > 90 days, or 48 floor hours
, How many days maximum can a scholar take in a Leave of Absence
during their first rotation? - ✔✔✔ Correct Answer > 30 days max
5 ways to identify a patient - ✔✔✔ Correct Answer > 1) nurse
2) wristband
3) patient's chart
4) whiteboard in nurses station
5) open ended question (what is your name/b'day?)
6) whiteboard in patient's room?
What steps should you follow if a patient issues you a complaint? -
✔✔✔ Correct Answer > 1. Listen to the complaint
2. Assure them that you'll tell the appropriate people
3. Report the complaint to Leadership
4. Follow-up with the patient to say that you reported the complaint
How to abide by professional boundaries - ✔✔✔ Correct Answer > -
Do not connect on social media
- Do not socialize outside of work
- Do not give/receive gifts
- Do not disclose sensitive personal information
NEWEST ACTUAL EXAM COMPREHENSIVE
QUESTIONS AND VERIFIED ANSWERS
GRADED A+ | 100% PASS | 2024 UPDATE!
What is the Scope of Service document? - ✔✔✔ Correct Answer > A
document in each department that lists:
- Green: things a scholar can do without supervision
- Yellow: things a scholar can only do with supervision
- Red: things a scholar cannot do at all
How far in advance should a scholar submit a Leave of Absence
request? - ✔✔✔ Correct Answer > At least 2 weeks
Who should the scholar submit a Leave of Absence request to? - ✔✔✔
Correct Answer > The Leave of Absence Coordinator (LOA
Coordinator)
What do you do when you are going to miss a shift? - ✔✔✔ Correct
Answer > 1. Call Charge Nurse at least 15 minutes prior
2. Email the Department Coordinator at least 24 hours prior with a valid
reason and a proposed make-up time
,How many hours must you complete in a rotation before moving onto a
new rotation? - ✔✔✔ Correct Answer > 48 hours or more
What is a rescheduled shift? - ✔✔✔ Correct Answer > A shift that
has been rescheduled more than 48 hours prior.
What is an excused missed shift? - ✔✔✔ Correct Answer > A missed
shift where the scholar emails the Department Coordinator within 48
hours of the shift.
What is an unexcused missed shift? - ✔✔✔ Correct Answer > A
missed shift where the scholar does NOT email the Department
Coordinator within 48 hours of the shift.
How many rescheduled shifts are allowed? - ✔✔✔ Correct Answer >
3 per rotation. No more than 1 per month.
How many excused missed shifts are allowed? - ✔✔✔ Correct
Answer > 2 per rotation. No more than 1 per month.
How many unexcused missed shifts are allowed? - ✔✔✔ Correct
Answer > 0
,What are Competency Checklists? When are they due? - ✔✔✔
Correct Answer > Documentation for the scholar's training for each
department. Approved by an RN.
They must be submitted to the Department Coordinator by the end of
week 2 of the rotation.
What happens if the Competency Checklist is not submitted? - ✔✔✔
Correct Answer > In Week 3, a warning email will be sent.
In Week 4, a counseling session will be scheduled.
By the end of Week 4, the scholar will be dismissed.
How long can a Leave of Absence be? - ✔✔✔ Correct Answer > 14 -
180 days. A leave between 110-179 days requires re-training.
What if a Leave of Absence is greater than 180 days? - ✔✔✔ Correct
Answer > The scholar must re-apply to the program.
How many days must the scholar work between Leaves of Absence? -
✔✔✔ Correct Answer > 90 days, or 48 floor hours
, How many days maximum can a scholar take in a Leave of Absence
during their first rotation? - ✔✔✔ Correct Answer > 30 days max
5 ways to identify a patient - ✔✔✔ Correct Answer > 1) nurse
2) wristband
3) patient's chart
4) whiteboard in nurses station
5) open ended question (what is your name/b'day?)
6) whiteboard in patient's room?
What steps should you follow if a patient issues you a complaint? -
✔✔✔ Correct Answer > 1. Listen to the complaint
2. Assure them that you'll tell the appropriate people
3. Report the complaint to Leadership
4. Follow-up with the patient to say that you reported the complaint
How to abide by professional boundaries - ✔✔✔ Correct Answer > -
Do not connect on social media
- Do not socialize outside of work
- Do not give/receive gifts
- Do not disclose sensitive personal information
