Leadership Studies
PBL #2 Reporting Phase
Learning Goals
1) What are antecedents of resistance to change?
2) How can you develop effective change programs?
3) How can leaders use different methods to get people to feel an urgency
to change?
Leadership in Organizations (8th edition) by Yukl
Chapter 4: Change Leadership
Types of Change in Teams and Organizations
The focus of a change effort may involve:
1. Roles or attitudes
2. Technology
3. Strategy
4. Economics or people
Roles or attitudes
Attitude-centered approach
Involves changing attitudes and values with:
o Persuasive appeals
o Training programs
o Team-building activities
o Culture change program
Assumption is that new attitudes and skills will cause behavior to change
The leader seeks to convert resisters into change agents who will transmit the vision to
other people in the organization
Role-centered approach
Involves changing work roles by:
o Reorganizing the workflow
o Redesigning jobs to include different activities and responsibilities
o Modifying authority relationships
o Changing the criteria and procedures for evaluation of work
o Changing the reward system
Assumption is that when work roles require people to behave in a different way, they will
change their attitudes to be consistent with the behavior
1
PBL #2 Reporting Phase
Learning Goals
1) What are antecedents of resistance to change?
2) How can you develop effective change programs?
3) How can leaders use different methods to get people to feel an urgency
to change?
Leadership in Organizations (8th edition) by Yukl
Chapter 4: Change Leadership
Types of Change in Teams and Organizations
The focus of a change effort may involve:
1. Roles or attitudes
2. Technology
3. Strategy
4. Economics or people
Roles or attitudes
Attitude-centered approach
Involves changing attitudes and values with:
o Persuasive appeals
o Training programs
o Team-building activities
o Culture change program
Assumption is that new attitudes and skills will cause behavior to change
The leader seeks to convert resisters into change agents who will transmit the vision to
other people in the organization
Role-centered approach
Involves changing work roles by:
o Reorganizing the workflow
o Redesigning jobs to include different activities and responsibilities
o Modifying authority relationships
o Changing the criteria and procedures for evaluation of work
o Changing the reward system
Assumption is that when work roles require people to behave in a different way, they will
change their attitudes to be consistent with the behavior
1
