Operations and Supply Chain
Management - C720 Question and
answers verified to pass 2025
Which aspect of quality is demonstrated by a vehicle that has a useful life of
165,000 miles? - correct answer ✔Reliability
A quality improvement team is trying to illustrate to upper management how a
process is varying over time as measurements are collected. Which two
statistical process control (SPC) tools should the team use? - correct answer
✔Control charts and Histogram
A company that produces motors uses the a "motor assembly check sheet",
why would the company use this check sheet? - correct answer ✔To develop
a Pareto chart identifying the root causes of engine defects
The CEO of a service company wants to change the strategy of the company
from volume sales to high-quality products. Which philosophy should the CEO
implement to emphasize quality over volume? - correct answer ✔Deming's
14 points -- check this answer
Deming's 14 Points - correct answer ✔Deming offered fourteen key
principles for management for transforming business effectiveness. Create
constancy of purpose toward improvement of product and service, with the
aim to become competitive and stay in business, and to provide jobs.
Taguchi loss function - correct answer ✔The Taguchi loss function is
graphical depiction of loss developed by the Japanese business statistician
Genichi Taguchi to describe a phenomenon affecting the value of products
produced by a compan
Management - C720 Question and
answers verified to pass 2025
Which aspect of quality is demonstrated by a vehicle that has a useful life of
165,000 miles? - correct answer ✔Reliability
A quality improvement team is trying to illustrate to upper management how a
process is varying over time as measurements are collected. Which two
statistical process control (SPC) tools should the team use? - correct answer
✔Control charts and Histogram
A company that produces motors uses the a "motor assembly check sheet",
why would the company use this check sheet? - correct answer ✔To develop
a Pareto chart identifying the root causes of engine defects
The CEO of a service company wants to change the strategy of the company
from volume sales to high-quality products. Which philosophy should the CEO
implement to emphasize quality over volume? - correct answer ✔Deming's
14 points -- check this answer
Deming's 14 Points - correct answer ✔Deming offered fourteen key
principles for management for transforming business effectiveness. Create
constancy of purpose toward improvement of product and service, with the
aim to become competitive and stay in business, and to provide jobs.
Taguchi loss function - correct answer ✔The Taguchi loss function is
graphical depiction of loss developed by the Japanese business statistician
Genichi Taguchi to describe a phenomenon affecting the value of products
produced by a compan
