MGMT 3001 questions with verified
answers already passed
Lawrence and Lorsch found that highly differentiated firms were successful if they had
________ levels of integration. - correct answer ✔✔high
The ________ dimension of an organization's structure refers to issues as reporting
relationships, authority, responsibility, and related ideas. - correct answer ✔✔vertical
It is generally accepted that having fewer hierarchical levels creates greater operating efficiency.
- correct answer ✔✔True
Dante, an operations manager at Therma-Pro Insulation, has been put on a big project with a
tight deadline. He distributes half the work to two other supervisors, taking care of the bigger
aspects of the project himself. This is an example of - correct answer ✔✔Delegation
For years, Kathleen served as head of the research and development (R&D) department at
Bannerman Pharmaceuticals in Chicago. She enjoyed enormous support from her team, who
liked her personally and respected her professionally. Now she has retired, and her place has
been taken by Jerome from Bannerman's Cleveland facility. Yet employees continue to sidestep
Jerome and come directly to Kathleen for guidance, calling or emailing her at home with
questions. What is her best course of action? - correct answer ✔✔to continually direct her
former direct reports to Jerome while emphasizing the fact that, as the new director of R&D, he
has authority over, and responsibility for, the team
Authority typically is associated with a particular - correct answer ✔✔position rather than a
particular person.
, Andrea delegates an important project to José. Andrea tells José that he must give her regular
reports. Andrea also tells José that she will take over the work if José falls behind or does not
produce quality results. This is an example of - correct answer ✔✔accountability.
Which of the following statements about types of economies is true? - correct answer ✔✔An
organization's large size often creates scale economies and economies of scope.
Goal! Sportswear, a maker of clothing for soccer players, buys textiles made in South Asia, which
are then sewn into jerseys, shorts, and other items of sportswear at factories in East Asia.
Recently, Darius, the company president, has received a large volume of negative emails from
customers concerned with allegations of unfair labor practices at these facilities, and therefore
the company is reviewing its entire process. Darius has appointed Millie, Avi, and Asher, three
company managers, to assess the company's choices as to textile suppliers and production
facilities and to examine what the customers—both amateur and professional soccer players—
are looking for in the company's products.
When Millie reviews the process of producing the actual sportswear, the part of the value chain
she is most likely to look at is - correct answer ✔✔operations.
The mechanistic organization emphasizes flexibility and is less rigid than the organic structure. -
correct answer ✔✔False
Cameron wants to improve her customer service department by using information technologies
to create two-way conversations with customers to gain more knowledge of their wants and
preferences. Cameron wants to institute ________ management. - correct answer ✔✔customer
relationship
The advantages of a small organization include - correct answer ✔✔being able to move fast.
The top management of EatWell, a snack food manufacturer, sits down for an annual meeting.
The chairperson, Janelle, wants to create processes that will help the company interact with
customers and gather knowledge of their wants, needs, and buying patterns. She also wants to
improve internal quality management by using some ideas from Deming's "14 points" theory.
answers already passed
Lawrence and Lorsch found that highly differentiated firms were successful if they had
________ levels of integration. - correct answer ✔✔high
The ________ dimension of an organization's structure refers to issues as reporting
relationships, authority, responsibility, and related ideas. - correct answer ✔✔vertical
It is generally accepted that having fewer hierarchical levels creates greater operating efficiency.
- correct answer ✔✔True
Dante, an operations manager at Therma-Pro Insulation, has been put on a big project with a
tight deadline. He distributes half the work to two other supervisors, taking care of the bigger
aspects of the project himself. This is an example of - correct answer ✔✔Delegation
For years, Kathleen served as head of the research and development (R&D) department at
Bannerman Pharmaceuticals in Chicago. She enjoyed enormous support from her team, who
liked her personally and respected her professionally. Now she has retired, and her place has
been taken by Jerome from Bannerman's Cleveland facility. Yet employees continue to sidestep
Jerome and come directly to Kathleen for guidance, calling or emailing her at home with
questions. What is her best course of action? - correct answer ✔✔to continually direct her
former direct reports to Jerome while emphasizing the fact that, as the new director of R&D, he
has authority over, and responsibility for, the team
Authority typically is associated with a particular - correct answer ✔✔position rather than a
particular person.
, Andrea delegates an important project to José. Andrea tells José that he must give her regular
reports. Andrea also tells José that she will take over the work if José falls behind or does not
produce quality results. This is an example of - correct answer ✔✔accountability.
Which of the following statements about types of economies is true? - correct answer ✔✔An
organization's large size often creates scale economies and economies of scope.
Goal! Sportswear, a maker of clothing for soccer players, buys textiles made in South Asia, which
are then sewn into jerseys, shorts, and other items of sportswear at factories in East Asia.
Recently, Darius, the company president, has received a large volume of negative emails from
customers concerned with allegations of unfair labor practices at these facilities, and therefore
the company is reviewing its entire process. Darius has appointed Millie, Avi, and Asher, three
company managers, to assess the company's choices as to textile suppliers and production
facilities and to examine what the customers—both amateur and professional soccer players—
are looking for in the company's products.
When Millie reviews the process of producing the actual sportswear, the part of the value chain
she is most likely to look at is - correct answer ✔✔operations.
The mechanistic organization emphasizes flexibility and is less rigid than the organic structure. -
correct answer ✔✔False
Cameron wants to improve her customer service department by using information technologies
to create two-way conversations with customers to gain more knowledge of their wants and
preferences. Cameron wants to institute ________ management. - correct answer ✔✔customer
relationship
The advantages of a small organization include - correct answer ✔✔being able to move fast.
The top management of EatWell, a snack food manufacturer, sits down for an annual meeting.
The chairperson, Janelle, wants to create processes that will help the company interact with
customers and gather knowledge of their wants, needs, and buying patterns. She also wants to
improve internal quality management by using some ideas from Deming's "14 points" theory.
