NUR 513 TOMEY CH 6 QUIZ 1 EXAM WITH CORRECT QUESTIONS AND ANSWERS 2025

NUR 513 TOMEY CH 6 QUIZ 1 EXAM
WITH CORRECT QUESTIONS AND
ANSWERS 2025

 What is conflict? - CORRECT-ANSWERSA struggle between opposing forces. Clash,
Fight, battle, struggle
 What is role ambiguity? - CORRECT-ANSWERSuncertainty about what is expected
when assuming a role
 What is role overload? - CORRECT-ANSWERSPerson is unable to accomplish what is
expected within the a lot of time frame.
 What is role negotiation? - CORRECT-ANSWERSProcess of preventing role
conflicts,role ambiguities,, and role overload.
 What is nominal group technique? - CORRECT-ANSWERSGroup participation method
for making decisions
 What is negotiation? - CORRECT-ANSWERSConferring, discussing, or bargaining to
reach an agreement
 What is sexual harassment? - CORRECT-ANSWERSMaking unwanted and offensive
sexual advances, remarks, or acts.
 What is a Hostage Situation? - CORRECT-ANSWERSSituation of holding a person or
persons in a restricted state against their will
 What is conflict theory? - CORRECT-ANSWERSClosely related to power and political
issues are, can be constructive or destructive, off the level of conflict anxiety is necessary
for affective functioning,. It is a warning to management that something is amiss, and
they should stimulate a search for new solutions to problem-solving, clarification of a
practice, establish with norms, And determination of group boundaries

, Sources of Conflict - CORRECT-ANSWERSincompatible goals, differentiation,
interdependence, scarce resources, ambiguous rules, poor communication
 BOX 6-1 Model for Managing Conflict - CORRECT-ANSWERSDetermine the basis of
the conflict:
 Intrapersonal
 Interpersonal
 Group
 Intergroup
 Organizational
 Analyze the sources of the conflict:
 Cultural differences
 Different facts
 Separate pieces of information
 Different perceptions of the event
 Defining the problem differently
 Divergent views of power and authority
 Role conflicts
 Number of organizational levels
 Degree of association
 Parties dependent on others
 Competition for scarce resources
 Ambiguous jurisdictions
 Need for consensus
 Communication barriers
 Separation in time and space
 Accumulation of unresolved conflict
 Consider alternative approaches to conflict
 management:
 Avoiding
 Accommodating
 Compromising

,  Competing
 Choose the last appropriate approach.
 Implement comfort management strategy.
 Evaluate the results.
 BOX 6-2 Types of Conflict - CORRECT-ANSWERSIntrasender
 Intersender
 Interrole
 Person-role
 Interperson
 Intragroup
 Intergroup
 Role ambiguity
 Role overload
 BOX 6-3 Reactions to Conflict - CORRECT-ANSWERSSublimation
 Vigorous physical exercise
 Increased efforts
 Identification
 Reinterpreting goals
 Substituting goals
 Rationalization
 Attention getting
 Reaction formation
 Flight into fantasy
 Projection
 Displacement
 Fixation
 Withdrawal
 Repression
 Regression
 Conversion
 BOX 6-4 Escalation-of-Conflict Tactics - CORRECT-ANSWERSCompetition