NUR 455 IHI PS 104 EXAM 2025
QUESTIONS AND ANSWERS
Lesson 1: Why Are Teamwork and Communication Important?
Effective health care teams have several important characteristics, including: - ANS Effective
communication techniques.
Effective health care teams have a shared goal and effective two-way communication. The
membership of the team may change frequently (Answer B), and it's quite possible for a health
care team to consist of people who have never worked together before (Answer A). That makes
strong, two-way communication a critical part of delivering safe care.
Which of the following is likely to be the most immediate result of building an effective health
care team? - ANS Safer care
The best answer is that care will be safer. For example, according to The Joint Commission, an
estimated 80 percent of serious medical errors can be linked to miscommunication between
caregivers when patients are transferred or "handed-over." One of the hallmarks of effective
health care teams is frequent, two-way communication — a characteristic that would likely
have an immediate and positive effect on care transitions and safety. While better teamwork
can lead to fewer delays, elimination of waste, and even less costly care, these results would
likely be secondary to an increase in safety.
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, As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief? - ANS The
team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
One of the main characteristics of strong health care teams is effective and frequent
communication. The absence of unprofessional behavior (Answer A) does not necessarily mean
the team is effective. And the failure to share information during shift changes is risky for
patients (Answer B).
One reason it's critical for caregivers to improve their teams' effectiveness is: - ANS Effective
teams reduce the risk of errors by providing a "safety net" for individual caregivers.
Effective teams — teams whose members communicate often and reciprocally — act as a kind
of "safety net" that can help prevent errors resulting from one member's fatigue or distraction,
for instance. Effective teams may still use technology often, and it's likely that patients and
families will encounter many members of the team.
When considering your role within a health care team, it is important to keep in mind that: -
ANS No matter what profession you belong to, you will be a member of the team and must
work intentionally toward making that team effective.
If you're entering any field in which you'll be caring for patients, it's a certainty that you will be
a member of a team; in fact, you may be a member of multiple teams. As such, you'll have the
responsibility to communicate effectively, value the contributions of other members, and keep
building your team's ability to provide excellent care. Teamwork skills don't come naturally to
everyone (Answer C), but anyone can learn and practice them.
Lesson 2: How Can You Contribute to a Culture of Safety? - ANS
Which of the following is a factor that might make it difficult for you to say something to this
pharmacist? - ANS A and B
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QUESTIONS AND ANSWERS
Lesson 1: Why Are Teamwork and Communication Important?
Effective health care teams have several important characteristics, including: - ANS Effective
communication techniques.
Effective health care teams have a shared goal and effective two-way communication. The
membership of the team may change frequently (Answer B), and it's quite possible for a health
care team to consist of people who have never worked together before (Answer A). That makes
strong, two-way communication a critical part of delivering safe care.
Which of the following is likely to be the most immediate result of building an effective health
care team? - ANS Safer care
The best answer is that care will be safer. For example, according to The Joint Commission, an
estimated 80 percent of serious medical errors can be linked to miscommunication between
caregivers when patients are transferred or "handed-over." One of the hallmarks of effective
health care teams is frequent, two-way communication — a characteristic that would likely
have an immediate and positive effect on care transitions and safety. While better teamwork
can lead to fewer delays, elimination of waste, and even less costly care, these results would
likely be secondary to an increase in safety.
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 1
, As a nurse practitioner in a small, rural urgent care clinic, you believe that your clinic team
works well together. Which of the following facts would best support your belief? - ANS The
team routinely takes a moment to discuss the plan and voice concerns before doing a
procedure.
One of the main characteristics of strong health care teams is effective and frequent
communication. The absence of unprofessional behavior (Answer A) does not necessarily mean
the team is effective. And the failure to share information during shift changes is risky for
patients (Answer B).
One reason it's critical for caregivers to improve their teams' effectiveness is: - ANS Effective
teams reduce the risk of errors by providing a "safety net" for individual caregivers.
Effective teams — teams whose members communicate often and reciprocally — act as a kind
of "safety net" that can help prevent errors resulting from one member's fatigue or distraction,
for instance. Effective teams may still use technology often, and it's likely that patients and
families will encounter many members of the team.
When considering your role within a health care team, it is important to keep in mind that: -
ANS No matter what profession you belong to, you will be a member of the team and must
work intentionally toward making that team effective.
If you're entering any field in which you'll be caring for patients, it's a certainty that you will be
a member of a team; in fact, you may be a member of multiple teams. As such, you'll have the
responsibility to communicate effectively, value the contributions of other members, and keep
building your team's ability to provide excellent care. Teamwork skills don't come naturally to
everyone (Answer C), but anyone can learn and practice them.
Lesson 2: How Can You Contribute to a Culture of Safety? - ANS
Which of the following is a factor that might make it difficult for you to say something to this
pharmacist? - ANS A and B
COPYRIGHT © 2025 FYNDLAY ALL RIGHTS RESERVED 2
