NURS 163 Week 1, NURS 163 Week 2,
NURS 163 Week 3, NURS 163 Week 4
QUESTIONS & ANSWERS(RATED A+)
Communication - ANSWERprocess of exchanging information between people or a group
Effective Communication - ANSWER-respect, listen and understand
-identify yourself, address using preferred name, speak clearly and slowly, low tone of voice, get to
know the person, listen empathetically, pay attention to body language (yours and theirs), use touch
appropriately and frequently
What happens when you send a message to another person? - ANSWERthey have to process it
Perception - ANSWERrefers to the interpretation of a stimulus and is dependent upon the acuity of
sensory input
Memory - ANSWERrefers to the retention and recall of past experiences and learning experiences
Executive Function - ANSWERrefers to the higher thinking process that allows flexibility, adaptability
and goal directedness
Cognitive Function - ANSWER-optimal brain function requires continuous perfusion of the blood
-decreases in o2, glucose, electrolytes and acid-base balance impairs cognitive function
What can lead to miscommunication? - ANSWERimpaired senses
Communication Barriers - ANSWERhearing impairment, aphasia, dementia, cultural differences,
language
Primary - ANSWERmeasures that prevent the onset of illness before the disease process begins
-optimizing health and disease prevention
-ex. immunizations
,Secondary - ANSWERmeasures that lead to early diagnosis and prompt treatment of a disease
-identifying individuals in an early state of disease
-ex. self breast/testicular exams
Tertiary - ANSWERrehab of people who have already been affected by a disease or activities to
prevent an established disease from becoming worse
-minimizing the effects of disease and disability
-ex. cardiac rehab following a MI
Skills/Techniques - ANSWER-informing (education)
-direct questioning (close ended questions)
-open ended questions
-confronting (neg and pos)
Assertive - ANSWERrespect and stand up for yourself
Aggressive - ANSWERmean, no respect
Non-verbal Communication - ANSWERsymbols, eye contact, tone of voice, body language, space,
distance, position, facial expressions, pace or speed of communication, time and timing, touch in
silence
Dont's (communication) - ANSWER-assume other person knows you
-baby/patronizing names
-shout
-make generalizations about the elderly
-pay too much attention to tasks and forget the person
-consider nonverbal messages as insignificant
-be afraid to use touch as a method of communication
, When you walk into a patient's room and they are crying, what is the best therapeutic response? -
ANSWER"you seem upset, tell me what is going on"
Nurse to Nurse Communication - ANSWER-please/thank you
-good etiquette
-take time to get to know them and build relationships
-build trust, team effort
-watch body language
- learn to read others body language
-compliment sandwich
-avoid criticism
-clearly communicate
-receive and give a good report
-set up others for success
-don't be afraid to hold them responsible
Code of Ethics ANA - ANSWERrespect, compassion
analgesic - ANSWERpain killer
antipyretic - ANSWERreduces fever
diaphoresis - ANSWERprofuse sweating
Effective Communication Skills - ANSWER-2 way activity
-get older adult's attention
-speak up but do not shout
-use low pitch tones
-active listening
-shared reality and expectations
-speak slowly and clearly
NURS 163 Week 3, NURS 163 Week 4
QUESTIONS & ANSWERS(RATED A+)
Communication - ANSWERprocess of exchanging information between people or a group
Effective Communication - ANSWER-respect, listen and understand
-identify yourself, address using preferred name, speak clearly and slowly, low tone of voice, get to
know the person, listen empathetically, pay attention to body language (yours and theirs), use touch
appropriately and frequently
What happens when you send a message to another person? - ANSWERthey have to process it
Perception - ANSWERrefers to the interpretation of a stimulus and is dependent upon the acuity of
sensory input
Memory - ANSWERrefers to the retention and recall of past experiences and learning experiences
Executive Function - ANSWERrefers to the higher thinking process that allows flexibility, adaptability
and goal directedness
Cognitive Function - ANSWER-optimal brain function requires continuous perfusion of the blood
-decreases in o2, glucose, electrolytes and acid-base balance impairs cognitive function
What can lead to miscommunication? - ANSWERimpaired senses
Communication Barriers - ANSWERhearing impairment, aphasia, dementia, cultural differences,
language
Primary - ANSWERmeasures that prevent the onset of illness before the disease process begins
-optimizing health and disease prevention
-ex. immunizations
,Secondary - ANSWERmeasures that lead to early diagnosis and prompt treatment of a disease
-identifying individuals in an early state of disease
-ex. self breast/testicular exams
Tertiary - ANSWERrehab of people who have already been affected by a disease or activities to
prevent an established disease from becoming worse
-minimizing the effects of disease and disability
-ex. cardiac rehab following a MI
Skills/Techniques - ANSWER-informing (education)
-direct questioning (close ended questions)
-open ended questions
-confronting (neg and pos)
Assertive - ANSWERrespect and stand up for yourself
Aggressive - ANSWERmean, no respect
Non-verbal Communication - ANSWERsymbols, eye contact, tone of voice, body language, space,
distance, position, facial expressions, pace or speed of communication, time and timing, touch in
silence
Dont's (communication) - ANSWER-assume other person knows you
-baby/patronizing names
-shout
-make generalizations about the elderly
-pay too much attention to tasks and forget the person
-consider nonverbal messages as insignificant
-be afraid to use touch as a method of communication
, When you walk into a patient's room and they are crying, what is the best therapeutic response? -
ANSWER"you seem upset, tell me what is going on"
Nurse to Nurse Communication - ANSWER-please/thank you
-good etiquette
-take time to get to know them and build relationships
-build trust, team effort
-watch body language
- learn to read others body language
-compliment sandwich
-avoid criticism
-clearly communicate
-receive and give a good report
-set up others for success
-don't be afraid to hold them responsible
Code of Ethics ANA - ANSWERrespect, compassion
analgesic - ANSWERpain killer
antipyretic - ANSWERreduces fever
diaphoresis - ANSWERprofuse sweating
Effective Communication Skills - ANSWER-2 way activity
-get older adult's attention
-speak up but do not shout
-use low pitch tones
-active listening
-shared reality and expectations
-speak slowly and clearly
