SALESFORCE HEALTH CLOUD EXAM QUESTIONS AND
ANSWERS
Which of the following objects can be seen on the patient timeline?
a) Tasks
b) Encounters
c) Events
d) All of these - CORRECT ANSWER✅✅✅d) All of these
Which of the following standard objects are included in the Care Plan Data Model?
a) Benefits, Barriers, Provider Education
b) Care Programs, Products, Patients
c) Case, Problems, Goals, Tasks, Care Plan Templates
d) Life Events - CORRECT ANSWER✅✅✅c) Case, Problems, Goals, Tasks, Care Plan Templates
Which of the following objects is NOT part of the Health Cloud clinical data model?
a) Encounters
b) Care Programs
c) Medication - CORRECT ANSWER✅✅✅b) Care Programs
Which of the following statements are true about Salesforce Surveys?
a) To send surveys to customers, you must create a Salesforce community and enable public access to
the community.
b) Salesforce Surveys assigns users one of the four profiles that have the required permissions to create
and send surveys.
c) Health Cloud includes free unlimited surveys.
, d) Salesforce Surveys improves customer feedback with targeted survey questions.
e) All of these - CORRECT ANSWER✅✅✅e) All of these
The Health Cloud HL7 ADT adapter is designed for lower message volume use cases. For high-volume
use cases, parsing and mapping should occur outside of Salesforce.
a) True
b) False - CORRECT ANSWER✅✅✅a) True
Which of the following Permission Set Licenses should be assigned when setting up a Health Cloud user?
(Select all that apply)
a) Health Cloud Platform PSL
b) Health Cloud PSL
c) Analytics Platform PSL
d) None of these - CORRECT ANSWER✅✅✅a) Health Cloud Platform PSL
b) Health Cloud PSL
To use all features, Health Cloud requires Lightning Experience?
a) True
b) False - CORRECT ANSWER✅✅✅a) True
Which of the following statements are true about Lightning Flows? (Select all that apply)
a) You can clone the Lightning Flows and customize them according to your business processes.
b) Lighting Flows provide step-by-step guidance for common service requests, such as change of
address, change of nominee, and change of beneficiary, without the need to navigate to different
screens.
c) Lightning Flows are available in multiple languages.
ANSWERS
Which of the following objects can be seen on the patient timeline?
a) Tasks
b) Encounters
c) Events
d) All of these - CORRECT ANSWER✅✅✅d) All of these
Which of the following standard objects are included in the Care Plan Data Model?
a) Benefits, Barriers, Provider Education
b) Care Programs, Products, Patients
c) Case, Problems, Goals, Tasks, Care Plan Templates
d) Life Events - CORRECT ANSWER✅✅✅c) Case, Problems, Goals, Tasks, Care Plan Templates
Which of the following objects is NOT part of the Health Cloud clinical data model?
a) Encounters
b) Care Programs
c) Medication - CORRECT ANSWER✅✅✅b) Care Programs
Which of the following statements are true about Salesforce Surveys?
a) To send surveys to customers, you must create a Salesforce community and enable public access to
the community.
b) Salesforce Surveys assigns users one of the four profiles that have the required permissions to create
and send surveys.
c) Health Cloud includes free unlimited surveys.
, d) Salesforce Surveys improves customer feedback with targeted survey questions.
e) All of these - CORRECT ANSWER✅✅✅e) All of these
The Health Cloud HL7 ADT adapter is designed for lower message volume use cases. For high-volume
use cases, parsing and mapping should occur outside of Salesforce.
a) True
b) False - CORRECT ANSWER✅✅✅a) True
Which of the following Permission Set Licenses should be assigned when setting up a Health Cloud user?
(Select all that apply)
a) Health Cloud Platform PSL
b) Health Cloud PSL
c) Analytics Platform PSL
d) None of these - CORRECT ANSWER✅✅✅a) Health Cloud Platform PSL
b) Health Cloud PSL
To use all features, Health Cloud requires Lightning Experience?
a) True
b) False - CORRECT ANSWER✅✅✅a) True
Which of the following statements are true about Lightning Flows? (Select all that apply)
a) You can clone the Lightning Flows and customize them according to your business processes.
b) Lighting Flows provide step-by-step guidance for common service requests, such as change of
address, change of nominee, and change of beneficiary, without the need to navigate to different
screens.
c) Lightning Flows are available in multiple languages.
