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UHC ETHICS AND COMPLIANCE
ASSESSMENT 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
1. What is the purpose of the Statement of Understanding? -
correct answer -It ensures that when consumers complete the
Medicare Advantage and/or Part D Enrollment Application, they
are acknowledging their understanding that they are actually
enrolling, in which plan they are enrolling, and standard
disclosures.
2. What is Scope of Appointment? - correct answer -The
agreement obtained from the consumer no less than 48 hours
prior to the start of an in-person or telephonic
personal/individual marketing appointment (unless an
exception applies) that identifies the scope of products that can
be discussed
3. Jane, an agent, is speaking to Albert about a Prescription Drug
plan. Albert seems confused and is struggling to understand
the information Jane is explaining. Which option should Jane
consider? - correct answer -Jane should ask Albert if someone,
such as an Authorized Legal Representative, helps him make
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health care or insurance-related decisions and should be
present.
4. Which of the following options will enable a consumer to obtain
prescription drug coverage? (Select 2) - correct answer -Enroll
in any MA plan and a stand-alone PDP, Enroll in a PFFS MA-
Only plan and a stand-alone PDP (wrong)
5. What guidelines must you keep in mind when receiving a call
from a consumer as a result of an advertisement they read or
heard? (Select 2) - correct answer -The consumer may have
misunderstood or been confused by what they read or heard in
an advertisement., The consumer may be relying on a single
benefit or description provided in the advertisement.
6. Rosanna is enrolled in a Medicare Advantage Only (MA-Only)
Private Fee-for-Service (PFFS) Plan. The plan is suitable for
her needs and service area. She has decided she wants to add
prescription drug coverage. Which option is available to
Rosanna (assuming she is in a valid election period)? - correct
answer -Rosanna could stay enrolled in her MA-Only PFFS
plan and enroll in a stand-alone PDP.
UHC ETHICS AND COMPLIANCE
ASSESSMENT 2025 BRAND NEW ACTUAL
EXAM WITH ANSWERS.
1. What is the purpose of the Statement of Understanding? -
correct answer -It ensures that when consumers complete the
Medicare Advantage and/or Part D Enrollment Application, they
are acknowledging their understanding that they are actually
enrolling, in which plan they are enrolling, and standard
disclosures.
2. What is Scope of Appointment? - correct answer -The
agreement obtained from the consumer no less than 48 hours
prior to the start of an in-person or telephonic
personal/individual marketing appointment (unless an
exception applies) that identifies the scope of products that can
be discussed
3. Jane, an agent, is speaking to Albert about a Prescription Drug
plan. Albert seems confused and is struggling to understand
the information Jane is explaining. Which option should Jane
consider? - correct answer -Jane should ask Albert if someone,
such as an Authorized Legal Representative, helps him make
, Page | 2
health care or insurance-related decisions and should be
present.
4. Which of the following options will enable a consumer to obtain
prescription drug coverage? (Select 2) - correct answer -Enroll
in any MA plan and a stand-alone PDP, Enroll in a PFFS MA-
Only plan and a stand-alone PDP (wrong)
5. What guidelines must you keep in mind when receiving a call
from a consumer as a result of an advertisement they read or
heard? (Select 2) - correct answer -The consumer may have
misunderstood or been confused by what they read or heard in
an advertisement., The consumer may be relying on a single
benefit or description provided in the advertisement.
6. Rosanna is enrolled in a Medicare Advantage Only (MA-Only)
Private Fee-for-Service (PFFS) Plan. The plan is suitable for
her needs and service area. She has decided she wants to add
prescription drug coverage. Which option is available to
Rosanna (assuming she is in a valid election period)? - correct
answer -Rosanna could stay enrolled in her MA-Only PFFS
plan and enroll in a stand-alone PDP.
