Florida Basic Recruit Training SOCE || with Complete Solution.
Interpersonal Communication correct answers Involves the exchange of ideas, messages or
information between two or more people through speaking, writing, or behavior to affect some
kind of action.
Plan your interactions by following these basic elements of communication: correct answers
*Consider what you want to say and construct the message in your head.
*Convey the message via verbal, nonverbal, telecommunication, or written format to the person
or group to whom it is intended.
*Allow time for the person or group to receive and understand the message.
*Gauge whether one has received an appropriate response or change in behavior from the person
or group to whom the message was addressed.
Nonverbal Communication correct answers Is a very important form of communication, when
officers interact with inmates, visitors, and staff, they receive countless nonverbal signals.
Body language or nonverbal cues correct answers *Sweating, Rapid breathing, Fidgeting,
blinking, or rocking back and forth may indicate nervousness.
Effective Barriers correct answers *use of profane, derogatory, or disrespectful language,
stereotyping, use of derogatory hand gestures or body movements, stress and fatigue on the part
of either party, inability to communicate in the same language, lack of cultural understanding,
failure to listen actively, use of jargon, tone of voice, negative attitude, environmental
distractions such as background noise.
Command Presence correct answers This projects confidence, poise, and a professional
demeanor.
Verbal Command correct answers Is an authoritative statement used to direct, influence, or give
orders to a person or group.
, Courtesy correct answers is being respectful when interacting with others and treating them in a
dignified manner, regardless of their status, race, gender, appearance, or behavior.
Active Listening correct answers Requires giving full attention to what is being said and taking
time to understand the message without interruptions.
Secured Storage Areas correct answers include an armory, a mini arsenal, caustic chemicals
locker, master tool room, a tool cage, an exterior building, or any designated room within the
facility.
Nonlethal weapons correct answers Electronic control devices, impact weapons, and chemical
agents such as Oleoresin Capsicum (OC) Spray
Hazardous Matierals correct answers Are substances (solids, liquids, or gases) that when released
may be capable of causing harm to people, the environment, and property.
Hazardous Materials Include: correct answers *Acids
*Bleach
*Insecticides
*Glue
*Gasoline
MSDS correct answers Material Safety Data Sheets
OSHA correct answers Occupational Safety and Health Administration
Sensitive Supplies correct answers refers to supplies used throughout the facility for health,
sanitation, or housing maintenance .
Interpersonal Communication correct answers Involves the exchange of ideas, messages or
information between two or more people through speaking, writing, or behavior to affect some
kind of action.
Plan your interactions by following these basic elements of communication: correct answers
*Consider what you want to say and construct the message in your head.
*Convey the message via verbal, nonverbal, telecommunication, or written format to the person
or group to whom it is intended.
*Allow time for the person or group to receive and understand the message.
*Gauge whether one has received an appropriate response or change in behavior from the person
or group to whom the message was addressed.
Nonverbal Communication correct answers Is a very important form of communication, when
officers interact with inmates, visitors, and staff, they receive countless nonverbal signals.
Body language or nonverbal cues correct answers *Sweating, Rapid breathing, Fidgeting,
blinking, or rocking back and forth may indicate nervousness.
Effective Barriers correct answers *use of profane, derogatory, or disrespectful language,
stereotyping, use of derogatory hand gestures or body movements, stress and fatigue on the part
of either party, inability to communicate in the same language, lack of cultural understanding,
failure to listen actively, use of jargon, tone of voice, negative attitude, environmental
distractions such as background noise.
Command Presence correct answers This projects confidence, poise, and a professional
demeanor.
Verbal Command correct answers Is an authoritative statement used to direct, influence, or give
orders to a person or group.
, Courtesy correct answers is being respectful when interacting with others and treating them in a
dignified manner, regardless of their status, race, gender, appearance, or behavior.
Active Listening correct answers Requires giving full attention to what is being said and taking
time to understand the message without interruptions.
Secured Storage Areas correct answers include an armory, a mini arsenal, caustic chemicals
locker, master tool room, a tool cage, an exterior building, or any designated room within the
facility.
Nonlethal weapons correct answers Electronic control devices, impact weapons, and chemical
agents such as Oleoresin Capsicum (OC) Spray
Hazardous Matierals correct answers Are substances (solids, liquids, or gases) that when released
may be capable of causing harm to people, the environment, and property.
Hazardous Materials Include: correct answers *Acids
*Bleach
*Insecticides
*Glue
*Gasoline
MSDS correct answers Material Safety Data Sheets
OSHA correct answers Occupational Safety and Health Administration
Sensitive Supplies correct answers refers to supplies used throughout the facility for health,
sanitation, or housing maintenance .
