N1130 - COMMUNICATION EXAM QUESTIONS WITH COMPLETE SOLUTIONS VERIFIED

N1130 - COMMUNICATION EXAM QUESTIONS


WITH COMPLETE SOLUTIONS VERIFIED



Communication

- Process of sending and receiving information

- Brings people together by words, nonverbal, and actions

- Verbal communication

- Nonverbal communication

- Written communication

- Verbal and nonverbal messages need to be congruent

- Communication from sender, receiver, and context through values, words and ideas,

emotions, & body language

- Maintains patient confidentiality

Interpersonal communication

- exchange of ideas between two people with intent to influence the behaviour or

actions of the other

- Sender has to have an idea, encodes it with selected words, and sends message ->

,receiver receives it, decodes it, processes meaning -> receivers responds by giving

feedback to sender

- Example: "Yes, I hear what you're saying"

Message Barriers

- Sender must validate to ensuring the message/meaning was shared accurately and

avoid conflict

- Context and environment can interfere with correct message transmissiom

Components common to communication theories

- Process

- Message

- Sender

- Symbols

- Transmission

- Meaning

- Receiver

- Feedback

- Environment

, Components common to communication theories:




Process

- Communication changes as mutual exchange of ideas flows

- 5 of our senses are used but mostly vision and hearing

Components common to communication theories:




Message (major)

- factual transfer of information with initial data more demonstrated by care provider

- For therapeutic nurse-patient relationships, patients should have opportunity to

express concerns and ask questions

- Educating




Example: does "cool" mean factual temperature of affective feeling

Components common to communication theories:




Sender (major)

chooses words with particular meaning