ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
GRADED A++
Emotion
Instinctive/intuitive feeling as distinguished from reasoning/knowledge; communication
"signals"
Components of Emotion
1. Physiological Change/Message
2. Cognitive Interpretation
3. Outward Expression
Physiological Change/Message
Changes that offer insights to one's emotions if one is aware of them (Ex. Increased
heart rate)
, Cognitive Interpretation
Verbal labels for describing one's feelings (Ex. "I'm happy")
Outward Expression
Non-verbal expressions accompanying vocal cues (Ex. Facial expressions, tone of
voice, posture, gestures)
Emotional Intelligence
The ability to identify, use, understand & manage your own emotions in positive ways to
relieve stress, communicate effectively, empathize w/ others, overcome challenges &
defuse conflict
Components of Emotional Intelligence
1. Managing emotions so as to attain specific goals
2. Understanding emotions, emotional language & signals conveyed by emotions
3. Using emotions to facilitate thinking
4. Perceiving emotions accurately in oneself & others
Relationship Between Activating Events, Thoughts & Emotions