N1130 4 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++
Patient-Centre Care (PCC)
Therapeutic Relationship, "linking to assisting people to achieve identified health
goals".
- A subset of professional therapeutic relationships in which nurses engage with
people to understand them, support self-management, develop a healthy lifestyle, and
increase satisfaction
Professional Boundaries
Structures imposed by legal, ethical, & professional standards of nursing that
respect the rights & privacy of the person
Respecting rights & privacy of the person for
relationship
,- Protects the functional integrity of the relationship b/w nurse and person
Caring
Intentional human action using commitment & a level of knowledge & skill to
allow you to support
- Needed for person & family using therapeutic relationship
- 6's C of caring: Compassion, competence, confidence, commitment, &
comportment
Compassion
Nurse ability to show support and take action
Active listening
Empathy
Ability to experience what another person/ family member is feeling and
communicate understanding and remaining nonjudgemental
- Meeting basic needs to improve satisfaction & health outcomes
, Presence
Capacity to share the person's experience thru active listening, attentiveness,
silence, empathy, compassion, & recognition of the person's psychological needs
- "Being there" & "being present"
Confidentiality/Mistrust
Trust: Foundation of all relationships (sense of feeling safe)
- Comfortable revealing needs and info
- Establish trust to help with communication and healing processes
Genuineness
Being genuine & authentic to not interfere with the patient's goals (respect)
- Can be influenced by a person's cultural context
- Separating professional & personal realities (Self-awareness is important)
Respect
COMPLETE SOLUTIONS VERIFIED GRADED A++
Patient-Centre Care (PCC)
Therapeutic Relationship, "linking to assisting people to achieve identified health
goals".
- A subset of professional therapeutic relationships in which nurses engage with
people to understand them, support self-management, develop a healthy lifestyle, and
increase satisfaction
Professional Boundaries
Structures imposed by legal, ethical, & professional standards of nursing that
respect the rights & privacy of the person
Respecting rights & privacy of the person for
relationship
,- Protects the functional integrity of the relationship b/w nurse and person
Caring
Intentional human action using commitment & a level of knowledge & skill to
allow you to support
- Needed for person & family using therapeutic relationship
- 6's C of caring: Compassion, competence, confidence, commitment, &
comportment
Compassion
Nurse ability to show support and take action
Active listening
Empathy
Ability to experience what another person/ family member is feeling and
communicate understanding and remaining nonjudgemental
- Meeting basic needs to improve satisfaction & health outcomes
, Presence
Capacity to share the person's experience thru active listening, attentiveness,
silence, empathy, compassion, & recognition of the person's psychological needs
- "Being there" & "being present"
Confidentiality/Mistrust
Trust: Foundation of all relationships (sense of feeling safe)
- Comfortable revealing needs and info
- Establish trust to help with communication and healing processes
Genuineness
Being genuine & authentic to not interfere with the patient's goals (respect)
- Can be influenced by a person's cultural context
- Separating professional & personal realities (Self-awareness is important)
Respect
