N1130 FINAL EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
norming
- individual goals align with group goals, group identity forms, clear roles and
responsibilities
- group-specific norms help create a supportive group climate characterized by
dependable fellowship and purpose
- group holds its members accountable and challenges individual members who fail to
adhere to expected norms
- criticism of ideas or statements of judgement is not permitted
- cohesiveness: relational bonds that link members of group to one another and to the
group as a whole (e.g. shared goals, working through and solving problems, nature of
group interactions)
e.g. "Joanne you came in late multiple times, please be considerate of everyone's time"
performing
,- collaboration or friendly competition, effective group structure, focus on task
achievement
- most of group's work gets accomplished
- interdependence: acceptance of each member as a person of value and development
of group cohesion
- members feel loyal to the group and engaged in its work
- comfortable taking risks and are invested enough in one another and the group
process to offer constructive comments without fearing criticism
"great job team we are on track to get this done on time"
adjourning
- task completion, group disbands, reviewing accomplishments and reflections
- reflecting on the meaning of the group's work together, creating deliverables, and
making plans to move on in different directions
"thank you everyone, bye"
Group characteristics
- Purpose
- Goals
- Norms (universal and group-specific)
- Size & Composition
,- Group dynamics
- Role positions
Purpose
provides rationale for group's existence, direction for group decisions and influences
communication type and activities.
e.g. purpose of health team is to deliver quality health care to people, purpose of group
therapy is to improve the interpersonal functioning of individual members
Goals
expected outcomes in a process group or describe a defined work outcome in a task
group, goals serve as benchmarks for successful achievement
- matching group goals with member needs and characteristics is essential in
counselling
and therapeutic groups
- group goals should be of interest to the group members
- a good match energizes a group; members develop commitment and interest because
they perceive the group as having value
(e.g. SMART goals, to find out how much an average university student eats compared
to a high school student during finals)
Norms
, - refer to UNWRITTEN BEHAVIOURAL rules of conduct expected of group members
- provide needed predictability for effective group functioning and make the group safe
for its members
Universal norms
explicit behavioural standards which must be present in all groups to achieve effective
outcomes
e.g. confidentiality, regular attendance, using the group as forum for discussion rather
than individual discussion with members outside of the group
Group-specific norms
constructed by group members; represent the shared beliefs, values and unspoken
operational rules governing group functions; define member interactions
e.g. respect, participation by all, level of tolerance for lateness, use of humour,
confrontation, and talking to a group member with an issue directly
Group size
- group purpose dictates group size
- considers role of the group; group needs to be large enough to accomplish the group
goal, provide the necessary knowledge, skills, and perspectives to successfully achieve
the goals of the group; small enough to maintain efficient coordination and meaningful
contributions
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
norming
- individual goals align with group goals, group identity forms, clear roles and
responsibilities
- group-specific norms help create a supportive group climate characterized by
dependable fellowship and purpose
- group holds its members accountable and challenges individual members who fail to
adhere to expected norms
- criticism of ideas or statements of judgement is not permitted
- cohesiveness: relational bonds that link members of group to one another and to the
group as a whole (e.g. shared goals, working through and solving problems, nature of
group interactions)
e.g. "Joanne you came in late multiple times, please be considerate of everyone's time"
performing
,- collaboration or friendly competition, effective group structure, focus on task
achievement
- most of group's work gets accomplished
- interdependence: acceptance of each member as a person of value and development
of group cohesion
- members feel loyal to the group and engaged in its work
- comfortable taking risks and are invested enough in one another and the group
process to offer constructive comments without fearing criticism
"great job team we are on track to get this done on time"
adjourning
- task completion, group disbands, reviewing accomplishments and reflections
- reflecting on the meaning of the group's work together, creating deliverables, and
making plans to move on in different directions
"thank you everyone, bye"
Group characteristics
- Purpose
- Goals
- Norms (universal and group-specific)
- Size & Composition
,- Group dynamics
- Role positions
Purpose
provides rationale for group's existence, direction for group decisions and influences
communication type and activities.
e.g. purpose of health team is to deliver quality health care to people, purpose of group
therapy is to improve the interpersonal functioning of individual members
Goals
expected outcomes in a process group or describe a defined work outcome in a task
group, goals serve as benchmarks for successful achievement
- matching group goals with member needs and characteristics is essential in
counselling
and therapeutic groups
- group goals should be of interest to the group members
- a good match energizes a group; members develop commitment and interest because
they perceive the group as having value
(e.g. SMART goals, to find out how much an average university student eats compared
to a high school student during finals)
Norms
, - refer to UNWRITTEN BEHAVIOURAL rules of conduct expected of group members
- provide needed predictability for effective group functioning and make the group safe
for its members
Universal norms
explicit behavioural standards which must be present in all groups to achieve effective
outcomes
e.g. confidentiality, regular attendance, using the group as forum for discussion rather
than individual discussion with members outside of the group
Group-specific norms
constructed by group members; represent the shared beliefs, values and unspoken
operational rules governing group functions; define member interactions
e.g. respect, participation by all, level of tolerance for lateness, use of humour,
confrontation, and talking to a group member with an issue directly
Group size
- group purpose dictates group size
- considers role of the group; group needs to be large enough to accomplish the group
goal, provide the necessary knowledge, skills, and perspectives to successfully achieve
the goals of the group; small enough to maintain efficient coordination and meaningful
contributions
