, TEST DkBANK DkFOR DkMANAGEMENT Dk7TH DkEDITION DkWILLIAMS
Table Dkof DkContent
1. Management.
2. History Dkof DkManagement.
3. Organizational DkEnvironments Dkand DkCultures.
4. Ethics Dkand DkSocial DkResponsibility.
5. Planning Dkand DkDecision DkMaking.
6. Organizational DkStrategy.
7. Innovation Dkand DkChange.
8. Global DkManagement.
9. Designing DkAdaptive DkOrganizations.
10. Managing DkTeams.
11. Managing DkHuman DkResource DkSystems.
12. Managing DkIndividuals Dkand Dka DkDiverse DkWork DkForce.
13. Motivation.
14. Leadership.
15. Managing DkCommunication.
16. Control.
17. Managing DkInformation.
18. Managing DkService Dkand DkManufacturing DkOperations.
,Chapter 1: Management
Dk Dk
TRUE/FALSE
1. While Dkgood Dkmanagement Dkis Dkbasic Dkto Dkstarting Dkand Dkgrowing Dka Dkbusiness, Dkonce Dksome
Dkmeasure Dkof Dksuccess Dkhas Dkbeen Dkachieved, Dkgood Dkmanagement Dkbecomes Dkless Dkimportant.
ANS: D k F
Good Dkmanagement Dkis Dkbasic Dkto Dkstarting Dka Dkbusiness, Dkgrowing Dka Dkbusiness, Dkand Dkmaintaining Dka
Dkbusiness Dkonce Dkit Dkhas Dkachieved Dksome Dkmeasure Dkof Dksuccess.
PTS: D k D k 1 DIF: Easy REF: D k Dk 6 TOP: D k AACSB DkAnalytic
KEY: D k Creation Dkof DkValue
2. Managers Dkare Dkresponsible Dkfor Dkdoing Dkthe Dkbasic Dkwork Dkin Dkthe Dkcompany.
ANS: D k F
The Dkmanager‘s Dkjob Dkis Dknot Dkto Dkdo Dkthe Dkbasic Dkwork Dkin Dkthe Dkcompany, Dkbut Dkto Dkhelp Dkothers Dkdo Dktheir
Dkwork.
PTS: D k 1 DIF: Easy REF: D k 7 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Creation Dkof DkValue
3. Companies Dkthat Dkplan Dkhave Dklarger Dkprofits Dkand Dkfaster Dkgrowth Dkthan Dkcompanies Dkthat Dkdon‘t.
ANS: D k T PTS: D k D k 1 DIF: Easy REF: D k Dk 9
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
4. The Dkclassical Dkfunctions Dkof Dkmanagement Dkare Dk(1) Dkmaking Dkthings Dkhappen, Dk(2)
Dkmeeting Dkthe Dkcompetition, Dk(3) Dkorganizing Dkpeople, Dkprojects, Dkand Dkprocesses, Dkand Dk(4)
Dkleading.
ANS: D k F
The Dkclassical Dkfunctions Dkof Dkmanagement Dkare Dkplanning, Dkorganizing, Dkleading, Dkand Dkcontrolling.
PTS: D k 1 DIF: Moderate REF: D k 8 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Leadership DkPrinciples Dk| DkHRM Dk| DkStrategy Dk| DkCreation Dkof DkValue
5. According Dkto DkWhat DkReally DkWorks, DkMeta-Analysis, Dkmeta-analysis Dkis Dka Dkresearch Dktool Dkthat
Dkcombines Dkthe Dkresults Dkof Dka Dknumber Dkof Dkresearch Dkstudies.
ANS: D k T PTS: D k D k 1 DIF: Easy REF: D k Dk 10-11
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
6. According Dkto Dkthe DkWhat DkReally DkWorks Dkbox, Dkmeta-analysis Dkis Dkuseful Dkfor Dkmanagement
Dktheorists Dkand Dkresearchers, Dkbut Dkit Dkhas Dklittle Dkvalue Dkfor Dkthe Dkpracticing Dkmanager.
ANS: D k F
Meta-analysis Dkis Dkalso Dkuseful Dkfor Dkpracticing Dkmanagers, Dkbecause Dkit Dkshows Dkwhat Dkworks Dkand Dkthe
Dkconditions Dkunder Dkwhich Dkmanagement Dktechniques Dkmay Dkwork Dkbetter Dkor Dkworse Dkin Dkthe Dk―real
Dkworld.‖
, PTS: D k 1 DIF: Moderate REF: D k 10-11 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Creation Dkof DkValue
7. Top Dkmanagers Dkare Dkresponsible Dkfor Dkcreating Dka Dkcontext Dkfor Dkchange Dkin Dkthe Dkorganization.
ANS: D k T PTS: D k D k 1 DIF: Moderate REF: D k Dk 13-14
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
8. Top Dkmanagers Dkare Dkthe Dkmanagers Dkresponsible Dkfor Dkfacilitating Dkteam Dkactivities
Dktoward Dkgoal Dkaccomplishment.
ANS: D k F
Top Dkmanagers Dkare Dkexecutives Dkresponsible Dkfor Dkthe Dkoverall Dkdirection Dkof Dkthe Dkorganization; Dkteam Dkleaders
Dkare Dkthe Dkmanagers Dkresponsible Dkfor Dkfacilitating Dkteam Dkactivities Dktoward Dkgoal Dkaccomplishment.
PTS: D k 1 DIF: Moderate REF: D k13-14 Dk(Exhibit
Dk1.2) DkTOP: D k AACSB DkReflective DkThinking KEY: D k Group
DkDynamics
9. As Dkthe Dkhealth-care Dkteam Dkleader Dkfor DkCommerce DkBank, DkEmmett DkConlon Dkis Dkresponsible Dkfor
Dkfacilitating Dkhis Dkteam‘s Dkperformance Dkand Dkshould Dknot Dkbe Dkinvolved Dkwith Dkany Dkemployees Dkoutside
Dkof Dkhis Dkteam.
ANS: D k F
Team Dkleaders Dkare Dkresponsible Dknot Dkonly Dkfor Dkfacilitating Dkteam Dkperformance, Dkbut Dkalso Dkfor Dkacting
Dkas Dkliaisons Dkbetween Dktheir Dkteams Dkand Dkother Dkcompany Dkteams.
PTS: D k 1 DIF: Moderate REF: D k 16-17 TOP: D k AACSB
DkAnalytic DkKEY: D k Group DkDynamics Dk| DkLeadership DkPrinciples
10. Typical Dktitles Dkused Dkfor Dktop Dkmanagers Dkare Dkgeneral Dkmanager, Dkplant Dkmanager, Dkregional
Dkmanager, Dkand Dkdivisional Dkmanager.
ANS: D k F
These Dkare Dktypical Dktitles Dkfor Dkmiddle Dkmanagers, Dknot Dktop Dkmanagers. DkSee DkExhibit Dk1.2.
PTS: D k 1 DIF: Moderate REF: D k 13-14 Dk(Exhibit Dk1.2)
D k TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue Dk|
DkHRM
11. First-line Dkmanagers Dkare Dkresponsible Dkfor Dksetting Dkobjectives Dkconsistent Dkwith Dkorganizational
Dkgoals Dkand Dkplanning Dkand Dkimplementing Dksubunit Dkstrategies Dkfor Dkachieving Dkthese Dkobjectives.
ANS: D k F
This Dkis Dkthe Dkresponsibility Dkof Dkmiddle Dkmanagers. DkSee DkExhibit Dk1.2.
PTS: D k 1 DIF: Moderate REF: D k 15 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Strategy
12. Bandai, Dkthe Dkthird-largest Dktoy Dkmaker Dkin Dkthe Dkworld, Dkhas Dkembarked Dkon Dka Dkseries Dkof
Dkacquisitions Dkin Dkan Dkeffort Dkto Dkbecome Dkthe Dkleading Dktoy Dkmaker Dkin Dkthe Dkworld. D k The Dkdecision
Dkto Dkadopt Dkthis Dkgoal Dkwas Dkmost Dklikely Dkmade Dkby Dkits Dktop Dkmanagement.
Table Dkof DkContent
1. Management.
2. History Dkof DkManagement.
3. Organizational DkEnvironments Dkand DkCultures.
4. Ethics Dkand DkSocial DkResponsibility.
5. Planning Dkand DkDecision DkMaking.
6. Organizational DkStrategy.
7. Innovation Dkand DkChange.
8. Global DkManagement.
9. Designing DkAdaptive DkOrganizations.
10. Managing DkTeams.
11. Managing DkHuman DkResource DkSystems.
12. Managing DkIndividuals Dkand Dka DkDiverse DkWork DkForce.
13. Motivation.
14. Leadership.
15. Managing DkCommunication.
16. Control.
17. Managing DkInformation.
18. Managing DkService Dkand DkManufacturing DkOperations.
,Chapter 1: Management
Dk Dk
TRUE/FALSE
1. While Dkgood Dkmanagement Dkis Dkbasic Dkto Dkstarting Dkand Dkgrowing Dka Dkbusiness, Dkonce Dksome
Dkmeasure Dkof Dksuccess Dkhas Dkbeen Dkachieved, Dkgood Dkmanagement Dkbecomes Dkless Dkimportant.
ANS: D k F
Good Dkmanagement Dkis Dkbasic Dkto Dkstarting Dka Dkbusiness, Dkgrowing Dka Dkbusiness, Dkand Dkmaintaining Dka
Dkbusiness Dkonce Dkit Dkhas Dkachieved Dksome Dkmeasure Dkof Dksuccess.
PTS: D k D k 1 DIF: Easy REF: D k Dk 6 TOP: D k AACSB DkAnalytic
KEY: D k Creation Dkof DkValue
2. Managers Dkare Dkresponsible Dkfor Dkdoing Dkthe Dkbasic Dkwork Dkin Dkthe Dkcompany.
ANS: D k F
The Dkmanager‘s Dkjob Dkis Dknot Dkto Dkdo Dkthe Dkbasic Dkwork Dkin Dkthe Dkcompany, Dkbut Dkto Dkhelp Dkothers Dkdo Dktheir
Dkwork.
PTS: D k 1 DIF: Easy REF: D k 7 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Creation Dkof DkValue
3. Companies Dkthat Dkplan Dkhave Dklarger Dkprofits Dkand Dkfaster Dkgrowth Dkthan Dkcompanies Dkthat Dkdon‘t.
ANS: D k T PTS: D k D k 1 DIF: Easy REF: D k Dk 9
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
4. The Dkclassical Dkfunctions Dkof Dkmanagement Dkare Dk(1) Dkmaking Dkthings Dkhappen, Dk(2)
Dkmeeting Dkthe Dkcompetition, Dk(3) Dkorganizing Dkpeople, Dkprojects, Dkand Dkprocesses, Dkand Dk(4)
Dkleading.
ANS: D k F
The Dkclassical Dkfunctions Dkof Dkmanagement Dkare Dkplanning, Dkorganizing, Dkleading, Dkand Dkcontrolling.
PTS: D k 1 DIF: Moderate REF: D k 8 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Leadership DkPrinciples Dk| DkHRM Dk| DkStrategy Dk| DkCreation Dkof DkValue
5. According Dkto DkWhat DkReally DkWorks, DkMeta-Analysis, Dkmeta-analysis Dkis Dka Dkresearch Dktool Dkthat
Dkcombines Dkthe Dkresults Dkof Dka Dknumber Dkof Dkresearch Dkstudies.
ANS: D k T PTS: D k D k 1 DIF: Easy REF: D k Dk 10-11
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
6. According Dkto Dkthe DkWhat DkReally DkWorks Dkbox, Dkmeta-analysis Dkis Dkuseful Dkfor Dkmanagement
Dktheorists Dkand Dkresearchers, Dkbut Dkit Dkhas Dklittle Dkvalue Dkfor Dkthe Dkpracticing Dkmanager.
ANS: D k F
Meta-analysis Dkis Dkalso Dkuseful Dkfor Dkpracticing Dkmanagers, Dkbecause Dkit Dkshows Dkwhat Dkworks Dkand Dkthe
Dkconditions Dkunder Dkwhich Dkmanagement Dktechniques Dkmay Dkwork Dkbetter Dkor Dkworse Dkin Dkthe Dk―real
Dkworld.‖
, PTS: D k 1 DIF: Moderate REF: D k 10-11 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Creation Dkof DkValue
7. Top Dkmanagers Dkare Dkresponsible Dkfor Dkcreating Dka Dkcontext Dkfor Dkchange Dkin Dkthe Dkorganization.
ANS: D k T PTS: D k D k 1 DIF: Moderate REF: D k Dk 13-14
TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue
8. Top Dkmanagers Dkare Dkthe Dkmanagers Dkresponsible Dkfor Dkfacilitating Dkteam Dkactivities
Dktoward Dkgoal Dkaccomplishment.
ANS: D k F
Top Dkmanagers Dkare Dkexecutives Dkresponsible Dkfor Dkthe Dkoverall Dkdirection Dkof Dkthe Dkorganization; Dkteam Dkleaders
Dkare Dkthe Dkmanagers Dkresponsible Dkfor Dkfacilitating Dkteam Dkactivities Dktoward Dkgoal Dkaccomplishment.
PTS: D k 1 DIF: Moderate REF: D k13-14 Dk(Exhibit
Dk1.2) DkTOP: D k AACSB DkReflective DkThinking KEY: D k Group
DkDynamics
9. As Dkthe Dkhealth-care Dkteam Dkleader Dkfor DkCommerce DkBank, DkEmmett DkConlon Dkis Dkresponsible Dkfor
Dkfacilitating Dkhis Dkteam‘s Dkperformance Dkand Dkshould Dknot Dkbe Dkinvolved Dkwith Dkany Dkemployees Dkoutside
Dkof Dkhis Dkteam.
ANS: D k F
Team Dkleaders Dkare Dkresponsible Dknot Dkonly Dkfor Dkfacilitating Dkteam Dkperformance, Dkbut Dkalso Dkfor Dkacting
Dkas Dkliaisons Dkbetween Dktheir Dkteams Dkand Dkother Dkcompany Dkteams.
PTS: D k 1 DIF: Moderate REF: D k 16-17 TOP: D k AACSB
DkAnalytic DkKEY: D k Group DkDynamics Dk| DkLeadership DkPrinciples
10. Typical Dktitles Dkused Dkfor Dktop Dkmanagers Dkare Dkgeneral Dkmanager, Dkplant Dkmanager, Dkregional
Dkmanager, Dkand Dkdivisional Dkmanager.
ANS: D k F
These Dkare Dktypical Dktitles Dkfor Dkmiddle Dkmanagers, Dknot Dktop Dkmanagers. DkSee DkExhibit Dk1.2.
PTS: D k 1 DIF: Moderate REF: D k 13-14 Dk(Exhibit Dk1.2)
D k TOP: D k AACSB DkReflective DkThinking KEY: D k Creation Dkof DkValue Dk|
DkHRM
11. First-line Dkmanagers Dkare Dkresponsible Dkfor Dksetting Dkobjectives Dkconsistent Dkwith Dkorganizational
Dkgoals Dkand Dkplanning Dkand Dkimplementing Dksubunit Dkstrategies Dkfor Dkachieving Dkthese Dkobjectives.
ANS: D k F
This Dkis Dkthe Dkresponsibility Dkof Dkmiddle Dkmanagers. DkSee DkExhibit Dk1.2.
PTS: D k 1 DIF: Moderate REF: D k 15 TOP: D k AACSB DkReflective
DkThinking DkKEY: D k Strategy
12. Bandai, Dkthe Dkthird-largest Dktoy Dkmaker Dkin Dkthe Dkworld, Dkhas Dkembarked Dkon Dka Dkseries Dkof
Dkacquisitions Dkin Dkan Dkeffort Dkto Dkbecome Dkthe Dkleading Dktoy Dkmaker Dkin Dkthe Dkworld. D k The Dkdecision
Dkto Dkadopt Dkthis Dkgoal Dkwas Dkmost Dklikely Dkmade Dkby Dkits Dktop Dkmanagement.
