Verified Solutions
problems w reentry shock - ANSWER finding new niche in corporate structure at home,
reestablishing connections, embellishing memories of life in the US
careful selection to overseas personnel - ANSWER sensitive, cooperative, open to
opinions, patience, resiliency, ability to develop contacts in new culture
intellectual/classroom model - ANSWER giving facts about host country using variety of
instructional methods
area traning/simulation model - ANSWER emphasizes affective goals, culture specific
content, experiential processes
self-awareness/human relations model - ANSWER trainee with self-understanding will
be more effective in the overseas assignment
cultural awareness model - ANSWER emphasizes cultural insight and stresses
affective goals and an experiential process
interaction approach - ANSWER participants interact w people in host country
multidimensional approach - ANSWER using any single training approach is not as
effective as using an approach that attempts to combine cognitive, affective, and
behavioral aspects of training
reward system - ANSWER must compensate for what US persons are leaving behind,
based on equity
develop employees to their potential - ANSWER adequate readjustment time,
appropriate compensation, assist in locating proper housing
cultural stress - ANSWER study culture, language, traditions of new country
social alienation - ANSWER cultivate friendships w home and host cultures
social class and poverty-wealth extremes - ANSWER members in host culture are
helpful in advising US persons regarding acceptable ways of dealing
, financial matters - ANSWER provided before travel and reentry
relationship and family considerations - ANSWER family and spouse adaptation is
important as well as traveler adaptation
after one lives in Switzerland or Germany, US no longer - ANSWER seems to be the
epitome of cleanliness
compared to Japanese, Americans seem - ANSWER loud and boisterous
after being in developing nation, people in the US seem - ANSWER rushed and
impersonal
smallest personal space - ANSWER Latin Am (least), Arab, French
largest personal space - ANSWER Japanese (greatest), Germans, North Am
lesson of tal afar - ANSWER nonverbal activity
UPS workers in china - ANSWER give face and achieved guanxi
guanxi - ANSWER Chinese norm of building relationships to make connections and
needing an intermediary from a relationship to meet a new business partner
negative news in US - ANSWER clear but sensitive delivery
indirect delivery of bad news in US if: - ANSWER writer does not know the reader well
aims for breaking bad news in US - ANSWER sell bad news
emphasize the positive make it clear
protect you and the firm
the indirect plan (5 parts) - ANSWER 1. buffer paragraph
2. explanation
3. bad news
4. alternative
5. closing
1. buffer paragraph - ANSWER introduce subject matter w/o revealing bad news
2. explanation - ANSWER leads to bad news logically
3. bad news - ANSWER clear and brief