Verified 100% Correct
South Korea - ANSWER -tend to be more emotion driven and more sensitive to the
personal tone of the message
-avoid discussion of mistakes and below average business performances, especially in
written documents
-indirectness
-an introductory buffer, a discussion of information, an identification of the complaint,
and a request for action
-frequently use buffers
-doesn't impersonalize like the US (avoiding I, you, and names) but instead, tends to
personalize the reader and in some cases also the writer
China - ANSWER -indirect
-sharper
-avoids the "pushy" tone of a US sales document
-high-context rhetorical style
-preference for starting with ideas or life experiences instead of structuring documents
around a formula
-emotion driven
-an opening paragraph that sets up the basis of the relationship
-a second paragraph that gives "face" to the reader
-a third paragraph that sets up a sense of "face" for the writer
-the main point comes late in the letter, thus keeping with the indirect approach favored
by high context cultures
Arabic cultures - ANSWER -figures of speech (metaphors and similes) and repeated
syllabic sounds in synonyms often used
-very expressive
-writers use self congratulation and self praise
-may use 100 words when US would use 10
-indirect and high-context culture
direct countries - ANSWER US
indirect countires - ANSWER south & central america
-high context cultures
-establish relationship
, -deliberate use of ambiguity to take pressure of any sort of responsibility the reader may
feel
paralanguage - ANSWER includes vocal qualifiers (pitch, volume, velocity) and
vocalizations (nonword vocalizers and fillers)
handshake in the US - ANSWER a firm handshake
handshake in France - ANSWER a soft handshake
handshake in Germany - ANSWER firm handshake for men, that is traditionally
accompanied with a very slight bow of the head
handshake in Japan - ANSWER handshake with arm firmly extended, accompanied by
a traditional, fairly low (depending on issued of status/hierarchy) bow
handshake in the Middle East - ANSWER handshake with free hand placed on the
forearm of the other person
countries in order from least to most personal space - ANSWER Latin America
Arab cultures
France
North America
Germany
Japan
eye contact in the US - ANSWER a sign of honesty, no eye contact strikes us as shady
and untrustworthy
eye contact in Japan - ANSWER viewed as an invasion of privacy and rude
gestures in Arab cultures - ANSWER Arab men tend to make very large gestures to
signal both happiness and anger, he may also touch the listener frequently
gestures in the US - ANSWER not as expressive as Arab men, but noted for using
some forceful gestures
gestures in Japan - ANSWER speakers use very few gestures, rarely move arms,
sweeping gesture may single a person out and disturb the harmony of the group
chronemics - ANSWER a culture's attitudes and perceptions of times
monochromic - ANSWER view that time is relatively linear and work is something