MSSC
MSSC - Quality Certification Exam
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Answers Latest Update (2024/2025)
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1. An important statistic is calculated by dividing the number of
parts produced by the number of hours worked. his statistic is
called ______. - ANS ✓labor productivity
2. Parts labeled ______ should be inspected to determine if they
should be reworked or scrapped. - ANS ✓hold
3. An engineering change notice (ECN) is used to notify of changes
_______. - ANS ✓on a product drawing
4. Parts that are labeled as ok to ship must ______. - ANS ✓meet
compliance
5. Machine time, quality requirements, and task time are ________. -
ANS ✓required documents for a process
6. Machine time, task time, and quality requirements are
information needed to______. - ANS ✓document each process
MSSC - Quality Certification
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7. Workers perform ______ to control product quality, develop SPC
charts, and determine if parts meet specifications. - ANS
✓inspections
8. Statistical process control (SPC) is used to ______. - ANS
✓determine when a process is going to produce bad parts before it
actually does
9. Two types of variation are ______. - ANS ✓common cause and
special cause
10. When constructing a histogram, no value should ever fall
on a(n) ______. - ANS ✓boundary
11. A(n) ______ is a graphic method to show how data is
distributed across the range of values. - ANS ✓histogram
12. The Cpk is a statistical process control term that describes
the ______. - ANS ✓capability of a process
13. A ______ is a plot of the data samples over time (a time-
series plot). - ANS ✓control chart
14. Manufacturing objectives such as the ability to recall
defective product, resolve problems and get vendors to take
ownership of part quality can all be improved through ______. -
ANS ✓product traceability
15. Examples of charts used for variable data are the X-bar and
R chart and the ______. - ANS ✓histogram
MSSC - Quality Certification