NURS 5220: MODULE 1 EXAM WITH
CORRECT QUESTIONS AND ANSWERS
2025
i. SOAP note - CORRECT-ANSWERSSOAP note is both a process and a documentation
format
ii. The Partnership with the Patient - CORRECT-ANSWERSGetting to know your client:
iii. Culture
iv. Physical characteristics Influence on health and illness
v. Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
vi. The History and Interviewing process - CORRECT-ANSWERSThe history and physical
exam begin the diagnostic and treatment process
vii. The techniques you will learn are orderly but not rigid
viii. To prevent misinterpretations and misperceptions, you must make every effort to view
the patient's perspective.
ix. GOALS - CORRECT-ANSWERSDiscover information leading to diagnosis and
management
x. Provide information about diagnosis
xi. Negotiate and share health care management
xii. Counsel about disease prevention
xiii. Autonomy - CORRECT-ANSWERSPatient's self-determination
xiv. Beneficence - CORRECT-ANSWERSDo good for the patient
xv. Nonmaleficence - CORRECT-ANSWERSDo no harm to the patient
, xvi. Utilitarianism - CORRECT-ANSWERSAppropriate use of resources for the greater good
xvii. Fairness and Justice - CORRECT-ANSWERSEquitable treatment of all
xviii. Deontological imperatives - CORRECT-ANSWERSCare delivered according to
traditions and in cultural contexts
xix. Factors that Enhance Communication - CORRECT-ANSWERSEstablishing a positive
patient relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
xx. Be Professional:
xxi. Attire & Response
xxii. Enhancing Patient Responses - CORRECT-ANSWERSEstablish rapport and trust-Seek
connection
xxiii. Open‐Ended Question-Allows patient discretion about the extent of an answer
xxiv. Direct Question-Seeks specific information
xxv. Leading Question
xxvi. -May limit the information provided to what the patient thinks you want to know
xxvii. If the patient does not understand what you are asking, remember to: - CORRECT-
ANSWERSFacilitate: Encourage your patient to say more
xxviii. Reflect: Repeat what you have heard.
xxix. Clarify: Ask "What do you mean?"
xxx. Empathize: Show understanding and acceptance.
xxxi. Confront: Address disturbing patient behavior.
xxxii. Interpret: Repeat what you have heard to confirm the patient's meaning.
, xxxiii. Communication TensionsLimit barriers - CORRECT-ANSWERScuriosity about you
xxxiv. anxiety
xxxv. silence
xxxvi. depression
xxxvii. crying
xxxviii. physical intimacy
xxxix. emotional intimacy
xl. anger
xli. avoidance
xlii. financial considerations
xliii. Setting for the Interview - CORRECT-ANSWERScomfort
xliv. removal of physical barriers
xlv. good lighting
xlvi. privacy
xlvii. quiet
xlviii. unobtrusive access to clock
xlix. Taking the history usually begins... - CORRECT-ANSWERSyour relationship with the
patient
l. Structure of the History - CORRECT-ANSWERSIdentifiers: name, date, time, age,
gender, race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
• Personal and social history (PH/ SH)
• Review of systems (ROS)
li. Basic Rules for Building the History - CORRECT-ANSWERS• Introduce yourself
• Address patient properly
• Be courteous
• Make eye contact
• Do not overtire patient
, • Do not be judgmental
• Be flexible
lii. Avoid medical jargon
• Take notes sparingly
• Avoid leading questions
• Start with general concerns, then move to specific descriptions.
• Clarify responses with where, when, what, how, and why questions.
• Verify and summarize what you have heard
liii. Building the History - CORRECT-ANSWERS• Identify what the patient defines as
problems.
• Establish patient's reliability.
• Consider intentional or unintentional suppression or underreporting of
information.
• Evaluate patient's words and behaviors.
• Adapt to the modifications that age, pregnancy, and physical and emotional
handicaps mandate
liv. Approaching Sensitive Issues - CORRECT-ANSWERS• Ensure privacy.
• Be direct and firm.
• Do not apologize for broaching the issue.
• Do not preach.
• Use language that is understandable.
• Do not push too hard.
lv. Sensitive Issues - CORRECT-ANSWERS• Alcohol and drug use
• Domestic violence
• Spirituality
• Sexuality
lvi. CAGE Questionnaire - CORRECT-ANSWERS- Cutting down
- Annoyance by criticism
- Guilty feeling
- Eye‐openers
CORRECT QUESTIONS AND ANSWERS
2025
i. SOAP note - CORRECT-ANSWERSSOAP note is both a process and a documentation
format
ii. The Partnership with the Patient - CORRECT-ANSWERSGetting to know your client:
iii. Culture
iv. Physical characteristics Influence on health and illness
v. Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
vi. The History and Interviewing process - CORRECT-ANSWERSThe history and physical
exam begin the diagnostic and treatment process
vii. The techniques you will learn are orderly but not rigid
viii. To prevent misinterpretations and misperceptions, you must make every effort to view
the patient's perspective.
ix. GOALS - CORRECT-ANSWERSDiscover information leading to diagnosis and
management
x. Provide information about diagnosis
xi. Negotiate and share health care management
xii. Counsel about disease prevention
xiii. Autonomy - CORRECT-ANSWERSPatient's self-determination
xiv. Beneficence - CORRECT-ANSWERSDo good for the patient
xv. Nonmaleficence - CORRECT-ANSWERSDo no harm to the patient
, xvi. Utilitarianism - CORRECT-ANSWERSAppropriate use of resources for the greater good
xvii. Fairness and Justice - CORRECT-ANSWERSEquitable treatment of all
xviii. Deontological imperatives - CORRECT-ANSWERSCare delivered according to
traditions and in cultural contexts
xix. Factors that Enhance Communication - CORRECT-ANSWERSEstablishing a positive
patient relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
xx. Be Professional:
xxi. Attire & Response
xxii. Enhancing Patient Responses - CORRECT-ANSWERSEstablish rapport and trust-Seek
connection
xxiii. Open‐Ended Question-Allows patient discretion about the extent of an answer
xxiv. Direct Question-Seeks specific information
xxv. Leading Question
xxvi. -May limit the information provided to what the patient thinks you want to know
xxvii. If the patient does not understand what you are asking, remember to: - CORRECT-
ANSWERSFacilitate: Encourage your patient to say more
xxviii. Reflect: Repeat what you have heard.
xxix. Clarify: Ask "What do you mean?"
xxx. Empathize: Show understanding and acceptance.
xxxi. Confront: Address disturbing patient behavior.
xxxii. Interpret: Repeat what you have heard to confirm the patient's meaning.
, xxxiii. Communication TensionsLimit barriers - CORRECT-ANSWERScuriosity about you
xxxiv. anxiety
xxxv. silence
xxxvi. depression
xxxvii. crying
xxxviii. physical intimacy
xxxix. emotional intimacy
xl. anger
xli. avoidance
xlii. financial considerations
xliii. Setting for the Interview - CORRECT-ANSWERScomfort
xliv. removal of physical barriers
xlv. good lighting
xlvi. privacy
xlvii. quiet
xlviii. unobtrusive access to clock
xlix. Taking the history usually begins... - CORRECT-ANSWERSyour relationship with the
patient
l. Structure of the History - CORRECT-ANSWERSIdentifiers: name, date, time, age,
gender, race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
• Personal and social history (PH/ SH)
• Review of systems (ROS)
li. Basic Rules for Building the History - CORRECT-ANSWERS• Introduce yourself
• Address patient properly
• Be courteous
• Make eye contact
• Do not overtire patient
, • Do not be judgmental
• Be flexible
lii. Avoid medical jargon
• Take notes sparingly
• Avoid leading questions
• Start with general concerns, then move to specific descriptions.
• Clarify responses with where, when, what, how, and why questions.
• Verify and summarize what you have heard
liii. Building the History - CORRECT-ANSWERS• Identify what the patient defines as
problems.
• Establish patient's reliability.
• Consider intentional or unintentional suppression or underreporting of
information.
• Evaluate patient's words and behaviors.
• Adapt to the modifications that age, pregnancy, and physical and emotional
handicaps mandate
liv. Approaching Sensitive Issues - CORRECT-ANSWERS• Ensure privacy.
• Be direct and firm.
• Do not apologize for broaching the issue.
• Do not preach.
• Use language that is understandable.
• Do not push too hard.
lv. Sensitive Issues - CORRECT-ANSWERS• Alcohol and drug use
• Domestic violence
• Spirituality
• Sexuality
lvi. CAGE Questionnaire - CORRECT-ANSWERS- Cutting down
- Annoyance by criticism
- Guilty feeling
- Eye‐openers
