IATA STUDY QUESTIONS FOR MODULE 4: AIR
TRANSPORT ESSENTIALS
Which are the top 10 busiest passenger airports in the world? - Answers -1. Hartsfield-
Jackson Atlanta International Airport (Atlanta, US)
2. Beijing Capital International Airport (Beijing, CN, US)
3. Dubai International Airport (Dubai, AE)
4. O'Hare International Airport (Chicago, US)
5. Tokyo Haneda Airport (Tokyo, JP)
6. London Heathrow Airport (London, UK)
7. Los Angeles International Airport (Los Angeles, US)
8. Hong Kong International Airport (Chek Lap Kok, Hong Kong)
9. Paris-Charles de Gaulle Airport (Paris, FR)
10. Dallas/Fort Worth International Airport (Dallas, US)
What are the 10 steps in the "Passenger Experience Process Steps"? - Answers -1.
Online check in
2. Airport kiosk document scanning
3. Authorization to proceed with boarding card
4. Baggage tagging and baggage drop off
5. Security screening and control
6. Gate boarding
7. Flight emplaning and deplaning
8. Immigration entry control
9. Baggage claim
10. Customs clearance
Is it common for airports to have more than one terminal? - Answers -Yes, it is
When a passenger arrives at the airport for their flight, there are four main formalities to
complete for departure. Which are the four? - Answers -1. Check-in
2. Passport Control/Security Checks
3. Transit Area
4. Boarding
What do passengers need before they may proceed through check-in? - Answers -A
valid ticket, passport, and visa (if required)
What is the average Minimum Connecting Time (MCT) for connecting between two
international flights at the same airport? - Answers -2 hours
What does the MCT code "I/I" mean? - Answers -The international connection:
Between two international flights, 45 minutes
, What does the MCT code "D/D" mean? - Answers -The domestic connection: Between
two flights within the same country, 45 minutes
What does the MCT code "I/D" mean? - Answers -The international to domestic -
Between an arriving international flight and a departing domestic flight, 55 minutes
What does the MCT code "D/I" mean? - Answers -The domestic to international
connection - Between an arriving domestic flight and a departing international flight, 45
minutes
Which are the three arrival formalities? - Answers -1. Immigration & Passport Control
2. Baggage Claim
3. Customs
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Red Channel" - Answers -The Red
Channel: If passengers have goods or currency to declare, where duty or tax is
voluntarily paid for imported goods Example: When goods purchased in another country
exceed the personal duty-free allowance
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Green Channel" - Answers -The Green
Channel: For passengers who bring personal effects and goods that are not intended
for commercial purposes, and which do not exceed the duty-free allowance. Duty-free
allowances, restrictions, and lists of prohibited articles can be found in the TIM - the
Travel Information Manual
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Blue Channel" - Answers -The Blue
Channel: When traveling within the European Union (EU), passengers may use the blue
channel. Customs officers will monitor this area and spot checks are possible
What are a few "Fast Travel" services? - Answers -Check-in; Bags Ready-to-go;
Document Check; Flight Rebooking; Self-Boarding; Bag Recovery
What is "Smart Security"? - Answers -Smart Security is an ACI led program that looks
to improve passenger and cabin baggage screening at airports worldwide
What is "Explosive trace detection" (ETD)? - Answers -Gunpowder residues are
extremely difficult to get rid of and can be analyzed here
What is "Explosive detention dogs" (EDD)? - Answers -A dog moving in the terminal
area. People are usually positive about dogs, which makes it suitable for a large group
What is "Unpredictable approaches"? - Answers -With the help of data and human
touch, one can make checks on people unforeseen
TRANSPORT ESSENTIALS
Which are the top 10 busiest passenger airports in the world? - Answers -1. Hartsfield-
Jackson Atlanta International Airport (Atlanta, US)
2. Beijing Capital International Airport (Beijing, CN, US)
3. Dubai International Airport (Dubai, AE)
4. O'Hare International Airport (Chicago, US)
5. Tokyo Haneda Airport (Tokyo, JP)
6. London Heathrow Airport (London, UK)
7. Los Angeles International Airport (Los Angeles, US)
8. Hong Kong International Airport (Chek Lap Kok, Hong Kong)
9. Paris-Charles de Gaulle Airport (Paris, FR)
10. Dallas/Fort Worth International Airport (Dallas, US)
What are the 10 steps in the "Passenger Experience Process Steps"? - Answers -1.
Online check in
2. Airport kiosk document scanning
3. Authorization to proceed with boarding card
4. Baggage tagging and baggage drop off
5. Security screening and control
6. Gate boarding
7. Flight emplaning and deplaning
8. Immigration entry control
9. Baggage claim
10. Customs clearance
Is it common for airports to have more than one terminal? - Answers -Yes, it is
When a passenger arrives at the airport for their flight, there are four main formalities to
complete for departure. Which are the four? - Answers -1. Check-in
2. Passport Control/Security Checks
3. Transit Area
4. Boarding
What do passengers need before they may proceed through check-in? - Answers -A
valid ticket, passport, and visa (if required)
What is the average Minimum Connecting Time (MCT) for connecting between two
international flights at the same airport? - Answers -2 hours
What does the MCT code "I/I" mean? - Answers -The international connection:
Between two international flights, 45 minutes
, What does the MCT code "D/D" mean? - Answers -The domestic connection: Between
two flights within the same country, 45 minutes
What does the MCT code "I/D" mean? - Answers -The international to domestic -
Between an arriving international flight and a departing domestic flight, 55 minutes
What does the MCT code "D/I" mean? - Answers -The domestic to international
connection - Between an arriving domestic flight and a departing international flight, 45
minutes
Which are the three arrival formalities? - Answers -1. Immigration & Passport Control
2. Baggage Claim
3. Customs
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Red Channel" - Answers -The Red
Channel: If passengers have goods or currency to declare, where duty or tax is
voluntarily paid for imported goods Example: When goods purchased in another country
exceed the personal duty-free allowance
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Green Channel" - Answers -The Green
Channel: For passengers who bring personal effects and goods that are not intended
for commercial purposes, and which do not exceed the duty-free allowance. Duty-free
allowances, restrictions, and lists of prohibited articles can be found in the TIM - the
Travel Information Manual
Passengers arriving at an airport i the European Union may be offered three choices at
the customs inspection point. Explain "The Blue Channel" - Answers -The Blue
Channel: When traveling within the European Union (EU), passengers may use the blue
channel. Customs officers will monitor this area and spot checks are possible
What are a few "Fast Travel" services? - Answers -Check-in; Bags Ready-to-go;
Document Check; Flight Rebooking; Self-Boarding; Bag Recovery
What is "Smart Security"? - Answers -Smart Security is an ACI led program that looks
to improve passenger and cabin baggage screening at airports worldwide
What is "Explosive trace detection" (ETD)? - Answers -Gunpowder residues are
extremely difficult to get rid of and can be analyzed here
What is "Explosive detention dogs" (EDD)? - Answers -A dog moving in the terminal
area. People are usually positive about dogs, which makes it suitable for a large group
What is "Unpredictable approaches"? - Answers -With the help of data and human
touch, one can make checks on people unforeseen
