CVS Pharmacy BOP Exam Review Questions Answered Correctly Graded A+
CFRx/AIMRx - How does this program track the medications? - Answers This inventory system tracks the
balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - Answers Should be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually
in stock and what isn't.
Cycle Counts - When are they done? How often? - Answers They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? - Answers
Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily Monday-
Friday.
Define PHI - Answers Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - Answers Health Insurance Portability and Accountability : Regulates to who we can and
cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - Answers Workstation in which patients are rung up and pay for
their prescription. Offer is made to counsel and patient signs to confirm receipt/acknowledges HIPAA if
necessary.
What is responsibility of production? - Answers Workstation responsible for phone calls, and physically
counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
What is the responsibility of drop off? - Answers Workstation responsible for typing new prescriptions.
Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - Answers A Partial Fill is when we may
not have enough of a medication on hand to dispense a full quantity to the patient. Partials should not
exceed 3 days and are never billed through the insurance until the remainder is filled. Violations
included are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - Answers Medicaid: A state
funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - Answers DME and Diabetic supplies. SOME asthma medication.
, HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - Answers ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - Answers prescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - Answers -Narcotic medications i.e. Percocet, Vicodin, Adderall. Only valid for 30
days from the date the script was written, unless the doctor states the prescription is to be filled on or
after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a locked/secure
safe. Ordered via a DEA 222 form.
Questions that a technician is allowed to answer Vs. the Pharmacist. - Answers -Tech: Location of a
medication or another front store merch, refill questions for prescriptions, cost of medication.
-Pharm: Medication recommendations, drug interactions.
Functions/Job tasks a Technician can perform Vs. Pharmacist - Answers -Techs cannot handle CII
medications, verify prescriptions or perform consultations.
What is the sig code for eyes? - Answers O for optic
What is the sig code for ears? - Answers A for audio
What is the sig code for right side ? - Answers D
What is the sig code for both sides ? - Answers U
What is the sig code for left? - Answers S
drops - Answers gtt
"every" - Answers Q
everyday - Answers qd or QD
twice a day - Answers BID
CFRx/AIMRx - How does this program track the medications? - Answers This inventory system tracks the
balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - Answers Should be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually
in stock and what isn't.
Cycle Counts - When are they done? How often? - Answers They are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? - Answers
Items may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily Monday-
Friday.
Define PHI - Answers Protected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - Answers Health Insurance Portability and Accountability : Regulates to who we can and
cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - Answers Workstation in which patients are rung up and pay for
their prescription. Offer is made to counsel and patient signs to confirm receipt/acknowledges HIPAA if
necessary.
What is responsibility of production? - Answers Workstation responsible for phone calls, and physically
counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
What is the responsibility of drop off? - Answers Workstation responsible for typing new prescriptions.
Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - Answers A Partial Fill is when we may
not have enough of a medication on hand to dispense a full quantity to the patient. Partials should not
exceed 3 days and are never billed through the insurance until the remainder is filled. Violations
included are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - Answers Medicaid: A state
funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - Answers DME and Diabetic supplies. SOME asthma medication.
, HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - Answers ONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - Answers prescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - Answers -Narcotic medications i.e. Percocet, Vicodin, Adderall. Only valid for 30
days from the date the script was written, unless the doctor states the prescription is to be filled on or
after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a locked/secure
safe. Ordered via a DEA 222 form.
Questions that a technician is allowed to answer Vs. the Pharmacist. - Answers -Tech: Location of a
medication or another front store merch, refill questions for prescriptions, cost of medication.
-Pharm: Medication recommendations, drug interactions.
Functions/Job tasks a Technician can perform Vs. Pharmacist - Answers -Techs cannot handle CII
medications, verify prescriptions or perform consultations.
What is the sig code for eyes? - Answers O for optic
What is the sig code for ears? - Answers A for audio
What is the sig code for right side ? - Answers D
What is the sig code for both sides ? - Answers U
What is the sig code for left? - Answers S
drops - Answers gtt
"every" - Answers Q
everyday - Answers qd or QD
twice a day - Answers BID
