EXAM WITH ANSWES GRADED
A+
What organizational principle focuses on accomplishing wartime tasks without
reorganizing?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks ANS: C. Emphasis on wartime tasks
What organizational principle focuses on rapid decision-making so they should be flat
structures without intermediate levels?
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks ANS: B. Lean organizational
The five organizational principles do not include
A. Standard levels
B. Lean organizational
C. Emphasis on wartime tasks
D. Emphasis on wartime and peacetime tasks ANS: D. Emphasis on wartime and peacetime
tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of
people and resources applied through effective management?
A. Readiness
B. Better Care
C. Better Health
D. Best Value ANS: D. Best Value
,What cannot be a subdivision of a wing?
A. Numbered Air Force (NAF)
B. Group
C. Flight
D. Squadron ANS: A. Numbered Air Force (NAF)
What level of organization usually has between 1,000 to 5,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) ANS: C. Wing
What level of organization usually has between 500 to 2,000 personnel?
A. Flight
B. Group
C. Wing
D. Numbered Air Force (NAF) ANS: B. Group
Which option is not a type of military treatment facility (MTF)?
A. Acute care
B. Hospital
C. Limited scope
D. Medical squadron ANS: A. Acute care
What type of military treatment facility (MTF) can have from two to six squadrons?
A. Hospital
B. Typical clinic model
C. Medical squadron
D. Limited scope ANS: B. Typical clinic model
What type treatment facility model is the most common in the Air Force?
A. Hospital
B. Medical squadron
C. Typical clinic model
D. Limited scope military treatment facility ANS: C. Typical clinic model
When was the medical squadron model implemented?
,A. 1 January 2012
B. 1 January 2013
C. 1 February 2012
D. 1 February 2013 ANS: A. 1 January 2012
What flight takes care of all the administrative needs for the medical squadron?
A. MIS
B. P&A
C. RMOD. TOPA ANS: B. P&A
What flight takes care of the manpower and budget for the medical squadron?
A. MIS
B. P&A
C. RMOD. TOPA ANS: C. RMO
What is an example of non-verbal communication?
A. Tone of voice
B. Building rapport
C. Making eye contact
D. Choosing your words ANS: C. Making eye contact
What is the most important customer service skill?
A. Being attentive
B. Paraphrasing
C. Enunciating
D. Listening ANS: D. Listening
What shows the customer how you interpreted the problem and gives them a chance to
clear up any confusion so you can take proper action?
A. Enunciation
B. Paraphrase
C. Attention
D. Listening ANS: B. Paraphrase
What is the appropriate response when calling another office?
A. "Hi, This is Ann Smith from Outpatient records, I'm calling...."
, B. "Good day, This is Ann Smith, I'm calling...."
C. "Good day, I'm calling..."
D. "Howdy, I'm calling..." ANS: A. "Hi, This is Ann Smith from Outpatient records, I'm
calling...."
What is the step after creating an outline?
A. Determine the purpose
B. Identify the receiver
C. Choose wording
D. Select a format ANS: D. Select a format
During the editing process, addressing phrases such as: final completion, month of August,
or close proximity, is an example of
A. Technical accuracy/coverage
B. Remove unnecessary words
C. Arrangement
D. Active voice ANS: B. Remove unnecessary words
AF Form 1768, Staff Summary Sheet does all of the following, except
A. Coordinates
B. Distributes
C. introduces
D. Summarizes ANS: B. Distributes
Who maintains various checklists relating to inspectable areas?
A. AFIA
B. AFMSA
C. AFMOAD. MAJCOM ANS: A. AFIA
What is the automated self-inspection tool the AFMS MTFs use?
A. AAAHC
B. MICT
C. TJC
D. UEI ANS: B. MICT
What are examples of internal memory?