COMPLETE SOLUTIONS
fact - ANSWER-the information or validation of an event and or object
information age - ANSWER-infinite quantities of facts are wildly available to anyone who
can use a computer
information systems (IS) - ANSWER-computer based tools that people use to work with
information and that support information and processing needs of the organization (not
useful unless the right people know how to use and manage them effectivly)
information tech. (IT) - ANSWER-the acquisition, processing, storage, and
dissemination of vocal, pictorial, and numerical information by microelectronics base
combination of computing and telecommunication
management information systems (MIS) - ANSWER-the function that plans for,
develops, implements, and maintains IT harware, software, and applications that people
use to support the goals of the organization
core drivers of information age - ANSWER-data, information, business intelligence,
knowledge
data - ANSWER-raw facts that describe the characteristics of an object/event (ie date,
item number)
information - ANSWER-data converted into meaningful context (ie best selling item)
business intelligence (BI) - ANSWER-information collected from multiple sources such
as suppliers, customers, competitors that analyze patterns and trends for strategic
decision making (variables such as interest rates, weather)
knowledge - ANSWER-information that is acted upon (presented in excel)
factors of information and business success - ANSWER-IT, processes, and people (in
ascending priority)
four common information sharing cultures - ANSWER-information-functional,
information-sharing, information-inquiring, information-discovery
information-functional culture - ANSWER-info used as means of exercising influence or
power over others (ie sales manager refusing to share info with marketing = marketing
team needing sales manger input) results in difficulty operating