MGMT 101 Week 8 | Actual study |
Questions and verified Answers
Teams - ANSW-Groups whose members work intensively together within or across organizations to
achieve a specific goal or objective
Ways teams can help an organization gain competitive advantage - ANSW-- Enhance its performance
- Facilitate learning and innovation
- Increase responsiveness to customers
- Increase employees' satisfaction and motivation
Actual Performance Equation - ANSW-Potential Performance - Process Losses + Process Gains
Social Loafing - ANSW-Tendency for group members to exert less individualized effort on an additive task
as the size of the group increases
Why do group members conform to norms - ANSW-- Gain rewards
- avoid punishments
- identification
- internalization
Idiosyncracy Credits - ANSW-Provide some freedom to violate group norms w/out punishment, for
people who have contributed a lot in the past
Groupshift - ANSW-Tendency of groups to move to extreme positions
Why?
- More arguments aired
• More commitment to positions
• Diffusion of responsibility
• Familiarity (makes members bolder)
• Cultural values (one upmanship)
Two types of Group Conflict - ANSW-- Relationship Conflict
- Task Conflict
Relationship Conflict - ANSW-Exists when there are interpersonal compatibility issues between group
members
- Usually bad for teams
Task Conflict - ANSW-exists when there are
disagreements between group members
about the content of the tasks being
performed
- Sometimes helpful for teams (non-routine tasks)
- Sometimes hurtful for teams (routine tasks)
Team Effectiveness Components - ANSW-- Great Output
Questions and verified Answers
Teams - ANSW-Groups whose members work intensively together within or across organizations to
achieve a specific goal or objective
Ways teams can help an organization gain competitive advantage - ANSW-- Enhance its performance
- Facilitate learning and innovation
- Increase responsiveness to customers
- Increase employees' satisfaction and motivation
Actual Performance Equation - ANSW-Potential Performance - Process Losses + Process Gains
Social Loafing - ANSW-Tendency for group members to exert less individualized effort on an additive task
as the size of the group increases
Why do group members conform to norms - ANSW-- Gain rewards
- avoid punishments
- identification
- internalization
Idiosyncracy Credits - ANSW-Provide some freedom to violate group norms w/out punishment, for
people who have contributed a lot in the past
Groupshift - ANSW-Tendency of groups to move to extreme positions
Why?
- More arguments aired
• More commitment to positions
• Diffusion of responsibility
• Familiarity (makes members bolder)
• Cultural values (one upmanship)
Two types of Group Conflict - ANSW-- Relationship Conflict
- Task Conflict
Relationship Conflict - ANSW-Exists when there are interpersonal compatibility issues between group
members
- Usually bad for teams
Task Conflict - ANSW-exists when there are
disagreements between group members
about the content of the tasks being
performed
- Sometimes helpful for teams (non-routine tasks)
- Sometimes hurtful for teams (routine tasks)
Team Effectiveness Components - ANSW-- Great Output
