State Exam – Questions With Applicable Solutions
What is the minimal size of a prep room? Correct Answer - 12
x 14
What is the minimal size of a funeral home chapel? Correct
Answer - 300 sq ft
What type of flooring is required in a prep rm? Correct Answer -
tile or cement
What are the minimum requirements in a prep rm Correct Answer
- Flush rim sink, floor drain, backflow preventer
Besides a FD and embalmer, who are allowed in the prep room?
Correct Answer - Mort student, immediate family, public official
How long is the cooling off period? Correct Answer - 10 day
If a goods and service are selected at pre-need and not available at
death what happens? Correct Answer - NOK can select the
goods and services of fair market value of equal or greater value.
The obligation to locate a trust beneficiary? Correct Answer -
funeral establishment
How long is a funeral home responsible to hold onto cremains,
before action is taken Correct Answer - 10 months
If a type 3 funeral director does not own or owns less than 10%
ownership what happens to his license? Correct Answer - its
reduced to a type 6
,Can a funeral home charge extra for prepping a post or organ
donation? Correct Answer - No
Who is responsible for an apprentices actions in his line of duty?
Correct Answer - type 3 sponsor
Who can be a majority owner of a funeral home? Correct Answer -
the type 3 who hold majority of shares
Who can complete a death certificate? Correct Answer - FD,
M/E, B of H
Where must a Funeral Trust Account be established? Correct
Answer - Federal or state banking institution having trust
powers or trust company located Ma.
can a preneed contract be amended Correct Answer - anytime
prior to death of benificiary
can amend a preneed contract which is irrevocable to revocable
Correct Answer - No, unless by court order
what must be done to transfer a preneed contract from the primary
funeral home to another FH Correct Answer - you must receive
written authorization from purchaser
Upon the purchase of a preneed contract, written conformation
must be given to the purchaser within how many days Correct
Answer - no later than 30 days
Paid to an insurance company for the purchase of a pre-need
insurance policy or annuity pursuant to 239 CMR 4.10 not later
, Correct Answer - than five (5) business days after the expiration
of the "cooling-off" period
You have the right to buy separate goods (such as caskets) and
services (such as embalming or a memorial service). You do not
have to accept a package that may include items you do not want.
Correct Answer - True
Funeral directors must give you price information on the telephone
if you ask for it. You don't have to give them your name, address, or
telephone number first. Although they are not required to do so,
many funeral homes mail their price lists, and some post them
online. Correct Answer - True
The funeral home must give you a General Price List (GPL) that is
yours to keep. It lists all the items and services the home offers, and
the cost of each one. Correct Answer - True
Sometimes, detailed casket price information is included on the
funeral home's GPL. More often, though, it's provided on a separate
casket price list. Get the price information before you see the
caskets, so that you can ask about lower-priced products that may
not be on display. Why Correct Answer - so you can ask about
lower priced products not on display
Outer burial containers are not required by state law anywhere in
the U.S., but many cemeteries require them to prevent the grave
from caving in. If the funeral home sells containers, but doesn't list
their prices on the GPL, you have the right to look at a separate
container price list before you see the containers. Correct Answer
- If you don't see the lower-priced containers listed, ask about
them.