IAHSS Supervisor Post Test Exam Questions And Answers Verified 100% Correct

IAHSS Supervisor Post Test Exam Questions And Answers Verified 100% Correct A good method for a supervision to become promotable would be - ANSWER produce opportunities and goals for personal growth Moral leadership is a trait of - ANSWER informational leaders Supervisors who participate in relevance, self-directed learning, experience, practicality and are internally motivated are considered - ANSWER adult learners Taking advantage of educational opportunities prepares security personnel for - ANSWER advancement into senior management positions Leadership is - ANSWER a process consisting of planing, integrating and improving performance One obstacle to healthcare security becoming a profession is - ANSWER the lack of structured prerequisite to practice healthcare organizations establish extensive budgeting programs in an attempt to - ANSWER anticipate cost and expected revenues all of the following are variables of effective communications - ANSWER Accurate empathy-Positive regard- Genuineness-Specificity Training must document two things - ANSWER 1. What was trained 2. Who was trained The main reason that training should be implemented would be - ANSWER higher levels of competency and professionalism The most effective benefit of a crime prevention program is to enhance - ANSWER value to the organization What always stays constant regardless of where you work? - ANSWER Change What is the goal of managed care system? - ANSWER To control coast Which category in the instruction's organizational chart best describes line officer's position? - ANSWER Employees What is the most important factor in being a security supervisor? - ANSWER Honesty and Integrity Who makes most of the critical security decisions in the organization? - ANSWER Security Supervisor What are the two distinct sides of a supervisor's work? - ANSWER Personnel and tasks Which of this is not a task assigned for the Supervisor? - ANSWER Budget What is the single secret to keeping employees content? - ANSWER Take care of the little things Which of these is one of the most important activities that managment has in dealing with security employees? - ANSWER Communication Which of the following is one of the benefits of recognizing employees? - ANSWER Promotes teamwork and appreciation Which of the following principles is not consistant with progressive discipline? - ANSWER Punitive action When administering progressive discipline a supervisor must do what? - ANSWER Is not permitted to repeat steps Which of the following describes the two basic categories of authority? - ANSWER Formal and Informal The chain of command is often described by which term? - ANSWER Unbroken line of authority Teh security profession has a tendency toward which style of management? - ANSWER Authoritarian Which of the following is not a trait of a successful supervisor? - ANSWER Span and control What is the difference between managers and leaders? - ANSWER Leaders do the right thing According to this chapter, how many basic funtions are there of effective leadership? - ANSWER Eight Which type of leader motivates others by using inspirational approaches? - ANSWER Informational leader Which of the following best defines delegation as described in this chapter? - ANSWER A way to multiply effectiveness through others Which of the following describes a complaint? - ANSWER Statement of unhappiness Which of the following is not a stress factor? - ANSWER Desire to help people How often should the employee hand book be updated? - ANSWER Every year Which of the following is not a result of dissatisfaction? - ANSWER Fair treatment Which of the following is not part of the resolution process? - ANSWER Comprehensive knowledge of policy What type of act is listening? - ANSWER Unnatural What type of questions should you use to gather information? - ANSWER Open -ended Which of the following is not a core condition of effective communications? - ANSWER Free of distraction The first part of organization writing is what? - ANSWER Formatting Which of the following is not an advantage of e-mail? - ANSWER More of an interruption than a phone call Why are crime prevention programs important? - ANSWER All of the baove Which of the following is not a tool used in indentifying program topics and developing safety tips? - ANSWER Analyzing incident reports Which of these is not an example of a problem oriented program? - ANSWER Bike patrol Complete the statement, "Crime prevention is" - ANSWER Everyone's responsibility The term that best describes the theory of law outlying an employer's responsibility for their employee,s actions is known as - ANSWER participant liability Which of the following is not an example of structure learning? - ANSWER Watching a mentor progressive discipline is used to - ANSWER modify behavior