Conceptual Actual Exam Questions With
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1. Which of the following descriptions is true about human factors? -
ANSWER
a) human factors science represents the intersection of medicine and
engineering
b) Human factors science consists of a set of principles that can be learned
during training
c) Human factors science addresses problems by modifying the design of the
system to better aid people
d) Human factors science is about elimination human error
2. You are educating clinical managers in your healthcare facility on how to
identify appropriate events for conducting a Root Cause Analysis. Which
event provides the best opportunity for an RCA?
- ANSWER
a. A post-op patient removes his own IV causing a skin tear from the tape
b. A patient with no known allergies experiences an anaphylactic reaction to an
antibiotic requiring transfer to ICU.
c. The biopsy samples from a colonoscopy are never received by pathology
after the procedure
, d. There have been 3 occurrences of depressed respirations in the same
department in the last 4 months related to sedation
3. You are meeting with the CFO to determine return on investment (ROI) for
multiple patient safety initiatives. Which project is most likely to receive
approval based on the determined ROI: - ANSWER a. Procurement of
new beds with built-in alarms to reduce falls with a
4. You have been asked to present an overview of safety events to the board of
trustees. IN order to best represent safety issues, you should: - ANSWER a.
highlight system-wide improvements that have been implemented in the past
year
b. Present cases of harm with contributing root causes and actions taken
c. display a graph of the numbers and types of safety events reported in the past
year
d. Lead an open discussion of board members' safety concerns and
recommendations
5. Your organization is preparing to change to a new electronic health record.
Many departments have been involved with the planning of this huge effort. What
would you suggest as part of the preparation strategy? - ANSWER a. Conduct a
root cause analysis
b. Conduct a failure modes and effects analysis
c. Offer a "plan, do, study, act" session